Garage Door Parts UK Reviews 

1,297
•
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional customer service, mentioning that staff members go above and beyond to answer questions and find proper solutions. Shoppers find the ordering process completely seamless, noting that replacement components arrive rapidly with excellent communication maintained throughout delivery. However, some customers also noted that they occasionally ordered incorrect items by mistake or received parts requiring minor adjustments. Despite these initial hurdles, people found that the knowledgeable team provided patient guidance to successfully fix older garage doors. Consumers strongly recommend these reliable spares to anyone struggling with difficult repairs.

What people talk about most

Product

Consumers find product to be remarkably reliable, praising the excellent selection of spares and replacement... See more

Service

Reviewers highlight positive aspects of service, frequently praising the expert advice and fast responses... See more

Customer service

People report positive experiences with customer service, frequently highlighting the swift response times... See more

Staff

Customers consistently note positive experiences with staff, praising their extensive technical knowledge,... See more

Order

Customers had positive experiences with order, highlighting a straightforward process, quick shipping times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant customer service!! Very helpful from ordering through to delivery. The post office ‘claimed’ thru had delivered but my Ring doorbell showed otherwise, the tram followed it up with the Royal... See more

Rated 5 out of 5 stars

I came across this company wanting an additional Seceuroglide remote control garage door opener. The suppliers wanted an astronomical amount. The guys here checked, via photos the correct repla... See more

Rated 5 out of 5 stars

Fantastic !!! I was having trouble finding a Garage remote as mine had given up the ghost, Saw these Guys on the inter web gave them a call, the help was Fantastic nothing was an issue, sent pics... See more

Rated 5 out of 5 stars

I purchased a remote control handset for my garage door to replace two lost ones. Accidently deleted all sensors when programming the new one. Garage Door Parts were really helpful with helping me sol... See more

Company replied


Company details

  1. Garage Door Supplier
  2. Do-it-Yourself Shop
  3. Garage Equipment Wholesaler
  4. Hardware Store
  5. Home Automation Company
  6. Locks Supplier

About Garage Door Parts UK

Written by the company

We supply quality garage door parts for all makes and models of doors. Our prices are extremely competitive and we are only a phone call or email away for any technical help you need. We buy our Garage Door Spares in huge quantities which enables us to pass these savings directly to our customers.

GARAGE DOOR CABLES

GARAGE DOOR ROLLER SPINDLES

GARAGE DOOR LOCKS

GARAGE DOOR SPRINGS

GARAGE DOOR FLOOR SEALS

Whether you are looking for Henderson, Garador, Hormann, Cardale, Birtley, Filuma etc, to name a few, you will find many spares listed under both Brand and part type on our easy to use website


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,297)

129 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Garage Door Cable

The cable on my "Gliderol' garage door snapped.
Obtained a custom-made replacement from GDL.
The whole process was simple and straightforward.
Customer service and communication was first class and the product itself was of excellent quality.
Highly recommended.

October 25, 2025
Unprompted review
Rated 4 out of 5 stars

Simple When You Know How.

I purchased a garage door remote and was promptly sent the instructions on how to programme it. How ever the instructions were for numerous remotes and I struggled to find which ones I needed to use. After a quick phone call I recieved an email telling me which instructions to follow. Less than 5 minutes later my new remote was working. Excellent after sales.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Garage door remotes

I have been having problems with my garage door remote for some time. Ordered 2 replacement controls but had some issues with my main control unit. Dropped an email to GDP UK and within the hour they sent me a detailed PDF which resolved the problem. Really helpful people and great customer service. Highly recommended.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I have had a problem with my garage door system for a while which numerous companies have not resolved.
The staff at GarageDoorParts were very helpful and spent time researching a possible solution. Although this would have worked I decided to replace the controller with a Neco Euro unit with infrared beam.
The order was delivered next day even though only basic carriage had been paid and worked straight out of the box
Excellent service.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

So helpful

So helpful. I am not good at technical things but I had very good support via email so managed to replace 2 lost remote controllers for the garage door.

October 5, 2025
Unprompted review
Rated 5 out of 5 stars

Unbelievable customer care

I have had issues with my roller door for a couple of year with no companies willing to repair only replace the whole thing. Thanks to the very patient Liz and countless emails I have managed to replace several damaged slats and programmed the opening and closing, something that hadn’t been right for years. I believe Liz went above and beyond to help, something I believe is rare in companies nowadays. Thank you so much Garage Door Parts UK for being there.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Very knowledgable and friendly

Very knowledgable and friendly. I received very good advice regarding replacement garage door springs. I was also able to arrange to collect as I wanted to have the springs urgently. I took my original springs which were inspected to ensure I was provided with the same/similar ones. I had some questions after inserting the springs back home which they provided the solutions for. Thank you Garage Door Parts UK.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

My roller shutter garage door would not…

My roller shutter garage door would not open or close . I called Garage Door Parts for advice and they identified that the problem was a faulty motor. I ordered their advised replacement from them on Friday with a Standard 4 day delivery. The motor arrived the next day. Now fitted and working perfectly. Thanks Liz for your expert, prompt and professional Service.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Independent business - Incredible knowledge - UK Based

I went to lock my garage this morning after I'd been in it and discovered I had a problem with the lock barrel on my Gliderol door.

I am reasonably DIY handy so I took the lock off and looked where I could get a replacement. These guys happened to come up on Google but as it turns out they were only about 5 miles from me so unbelievably useful considering I have quite a lot of high value stuff in my garage, I was able to go and collect by appointment from their business premises.

These guys had a really in-depth knowledge as there was a couple of different variations for my Door and not only did they give me the correct advice when I turned up they were really friendly and made sure it was definitely the right thing - it was clear they knew what they were talking about and businesses like this should not be overlooked. This kind of knowledge is worth a Fortune. Had I called the garage door repair person out I would've expected the bill of £150 at least as it stands it cost me under £40.

Fantastic company, who really know all about the spares and products that they sell.

Please support them.

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

I was most impressed with the service I…

I was most impressed with the service I received from Garage Door Parts UK. I ordered two new springs for my garage door. Their site was easy to negotiate and identify the correct part. The parts arrived within two days and fitted perfectly. Very pleased with the service.

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

I was very impressed with the service I…

I was very impressed with the service I received from GDP. Their site was easy to negotiate and identify the right product. It arrived within two days of the order and was exactly what I needed to repair my garage door. Thank you for great service.

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

New bottom seal for Hormann Garage door.

I ordered a new bottom seal for my Hormann garage door and was very pleased with the way the order was dealt with. It came well within the forecast times and was packaged up really well and at a great price. There was nothing to dislike with any part of dealing with Garage Door Parts UK. I will probably need another seal for my other door and I know where I will be going to get it.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Bought 2 new garage door fob

Bought 2 new garage door fob. Delivered within 2 days. Instructions were slightly different and not sure which page setting was required. Called for advice and sorted with a few minutes. Great service

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

An excellent company.…

Your company was very helpful and patience. The response time when assisting with enquiries is excellent. I would have no hesitation in recommending your company to others.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Garage door parts

Garage Door Parts contacted me to let me know I had ordered the wrong parts and amended my order. The parts were despatched the same day and arrived safely.
All parts were exactly as required and my door is now repaired and working as new.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

I needed a new door lock and handle for…

I needed a new door lock and handle for my 30year old Henderson garage door.So I Googled garage door spares and found Garage Door Parts UK.They have a excellent web site and I found exactly what I was looking for and they give you a choice of delivery I opted for next day delivery for a extra charge.Sure enough I received my parts the following day.Excellent I would definitely recommend them.

August 20, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look