Garden Best Buys  

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Rated 1 out of 5 stars

No lawnmower from your company that was ordered October 2 2023 but you have my money cleared from my credit card

Rated 1 out of 5 stars

I was so pleased to find the exact garden mirrors that I wanted, so I ordered 4 on-line & paid via paypal, however 6 days later I received an email saying the mirrors had not arrived on the lorry & we... See more

Rated 1 out of 5 stars

I live in New Zealand and ordered a neat clock from Garden Best Buys- 2 months later I emailed them saying, "Hey what's up, should my order be taking this long?" They replied saying I'd been sent an e... See more

Rated 1 out of 5 stars

I ordered 3 liners for planters and had not received them after 10 days so I emailed them to ask where they were. They said they had allocated me 2 and we're waiting stock in on the date that I email... See more

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Customer service

I ordered raised beds and their cloches on 13th August, and I still haven't received the goods. I phoned customer services to find that they had 3 of the items and were waiting delivery on the 4th. They never contacted me to say that there was a short, which I could have accepted, and I find that unacceptable having taken my money

August 24, 2014
Unprompted review
Rated 2 out of 5 stars

Uninformative

It took a phone call from myself after a week of ordering, only to be told the item I had ordered was out of stock.

August 22, 2014
Unprompted review
Rated 5 out of 5 stars

perfect match planter

Received vey quick AFK mushroom planter matches my arbour perfectly. Come ready made so just lifted out of packaging to put my baby olive trees in. Look wonderful.

August 21, 2014
Unprompted review
Rated 1 out of 5 stars

Hasn't arrived yet!

I ordered a wheelbarrow which took over a week to arrive and when you asked for a review, I'm thinking - Where's my barrow!
Barrow arrived now and very good but not impressed with service.

August 17, 2014
Unprompted review
Rated 3 out of 5 stars

Product good and cheap long delivery time

Ordered 27th July, arrived 13th August, after two problems with delivery suppliers written in email, after requesting twice progress.

Product does what is said on the label (solitary bee hive), and cheapest for item on web.

August 15, 2014
Unprompted review
Rated 1 out of 5 stars

Unacceptable experience. Disappointed.

I ordered a water feature. (No. 23337). My order was acknowledged, and the amount withdrawn from my bank account, via PAYPAL.

Several days later I was informed that the item was not available, and that a refund was arranged.

Not only disappointed, but irritated that my account was charged BEFORE you had checked the availability of the item. You should not take any action in that regard until the item had been despatched. It is very inconvenient to have to pay VISA for something that has not arrived, and wait until the following month to have it corrected.

August 14, 2014
Unprompted review

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