No lawnmower from your company that was ordered October 2 2023 but you have my money cleared from my credit card
Garden Best Buys
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was so pleased to find the exact garden mirrors that I wanted, so I ordered 4 on-line & paid via paypal, however 6 days later I received an email saying the mirrors had not arrived on the lorry & we... See more
I live in New Zealand and ordered a neat clock from Garden Best Buys- 2 months later I emailed them saying, "Hey what's up, should my order be taking this long?" They replied saying I'd been sent an e... See more
I ordered 3 liners for planters and had not received them after 10 days so I emailed them to ask where they were. They said they had allocated me 2 and we're waiting stock in on the date that I email... See more
Company details
Contact info
Oak Tree Farm & Nursery, LS25 5ER, Leeds
- 01977 684092
- sales@gardenbestbuys.com
- www.gardenbestbuys.com
Customer service
I ordered raised beds and their cloches on 13th August, and I still haven't received the goods. I phoned customer services to find that they had 3 of the items and were waiting delivery on the 4th. They never contacted me to say that there was a short, which I could have accepted, and I find that unacceptable having taken my money
Very well packed and FAST !
I always buy this product every year from Garden Best Buys.
Well packed healthy looking plant
Came in reasonable time, I was not disappointed with the size of plant as I often am when I buy on line, good strong box and the plant well tied in.
Kind regards MR D Foley
Uninformative
It took a phone call from myself after a week of ordering, only to be told the item I had ordered was out of stock.
Ordered item to find out they don't have it
Item advertised as in stock, so ordered, but received an email saying it was not in stock and would not be available in the foreseeable future.
perfect match planter
Received vey quick AFK mushroom planter matches my arbour perfectly. Come ready made so just lifted out of packaging to put my baby olive trees in. Look wonderful.
Excellent service and value.
I am very pleased with the paddington station clock. I am also very impressed with the speed with which Garden Best Buys dispatched and delivered it.
swift, fantastic service
Value for money, as description. Well packed and prompt service. Would use again.
Bargain Buy at Garden Best Buys.
I think Garden Best Buys were cheaper than other companies for my Parasene gas cartridges and will look for more bargains on their site.
Hasn't arrived yet!
I ordered a wheelbarrow which took over a week to arrive and when you asked for a review, I'm thinking - Where's my barrow!
Barrow arrived now and very good but not impressed with service.
Great little heater.
We love our heater. When sitting out in the pouring rain we were in our gazebo feeling the warm glow.
Goods been ordered a week ago not even dispatched yet.
Not very happy with delivery times will wait a little longer and then ask for refund.
instructions not included and having trouble getting them
Can't say how the swing is , Haven't been able to put it together without instructions.
Excellent ordering and delivery service
Very easy to order and in completion received a conformation email! Arrived accordingly to the order and I am very happy with my order and the service from the company
Quick and efficient service, excellent products
I ordered the product and it arrived within three days, very efficient service. Thank you.
Lovely plant in great condition.
I was delighted with the bougainvillea which, despite having been repacked by Yodel was still in excellent condition.I would have no hesitation in using this company again.
Product good and cheap long delivery time
Ordered 27th July, arrived 13th August, after two problems with delivery suppliers written in email, after requesting twice progress.
Product does what is said on the label (solitary bee hive), and cheapest for item on web.
Order arrived next day & at the best price I could find, 5 stars
Unacceptable experience. Disappointed.
I ordered a water feature. (No. 23337). My order was acknowledged, and the amount withdrawn from my bank account, via PAYPAL.
Several days later I was informed that the item was not available, and that a refund was arranged.
Not only disappointed, but irritated that my account was charged BEFORE you had checked the availability of the item. You should not take any action in that regard until the item had been despatched. It is very inconvenient to have to pay VISA for something that has not arrived, and wait until the following month to have it corrected.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








