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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting their efficiency and tidiness. Many people appreciate the excellent customer service, noting clear communication and a willingness to go the extra mile. The service provided is frequently described as thorough and reliable, with fair pricing. However, some customers also noted an isolated incident involving a driver's conduct that raised concerns about professionalism.

What people talk about most

Service

Consumers consistently report positive experiences with the service. Many reviewers praise the promptness and... See more

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the engineers for... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the politeness,... See more

Price

People report positive experiences with price. Customers consistently praise the fair and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Annual gas boiler service on Saturday 28th June 2025. Work carried out by Darryl. Arrived on time. Polite, friendly and professional throughout. Work completed thoroughly. All paperwork completed wi... See more

Rated 5 out of 5 stars

We’ve used gas-fix for our servicing and repairs to date, but decided to change our aging system boiler to a modern combination boiler. Ian came round to give us advice and a quote which we were happy... See more

Rated 5 out of 5 stars

After discovering a leaking central heating system GasFix, at short notice, rearranged their jobs and sent Ian and Darryl out quickly to repair the leak which involved replacing a section of piping an... See more

Rated 5 out of 5 stars

First time boiler service from Gas-Fix. Not rushed, well explained and also fixed a leaking radiator pro bono. Also responded to wide range of questions including related to my mothers boiler. Had a v... See more


Company details

  1. Gas Engineer
  2. Gas Installation Service

Information provided by various external sources

Gas-Fix Waterlooville. Gas-Fix offer a complete service, from gas boiler fault finding and repairs, servicing and upgrading your current central heating system. Gas-Fix.com only fit gas boilers from reputable manufacturers with a proven reliability rec...


Contact info

4.9

Excellent

TrustScore 5 out of 5

665 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Review Recent Service

Tyler came to carry out the annual service on our boiler. He arrived on time, was polite and respectful of my home. He left everything clean and tidy. I am very happy with the service I receive from Gas-Fix and I would consider Tyler an asset to the business.

November 11, 2024
Unprompted review
Rated 5 out of 5 stars

Gas-fix replaced our very old boiler…

Gas-fix replaced our very old boiler with a new Baxi boiler. Darryl our engineer was very efficient and knowledgeable with the new and old system. He was professional, hard working and courteous at all times. I would highly recommend this service. Thank you Gas-fix we are happy customers.

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

New Gas Boiler Required

We needed a replacement boiler after the existing one, which had been installed about 13 years ago, was found during annual service to be unsafe. We ordered a replacement from GasFix which was installed last week. The engineer went out of his way to provide an excellent result, requiring some modification to existing pipework, and gave the whole heating system a thorough check. We are extremely pleased with both the actual installation and the result.

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service as always…

Craig and the Team are always extremely professional and polite, a great service as always, Thankyou kindly for your quick and prompt service you guys are fabulous!!
Thanks
Kelly

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Given a 3 hour time slot. But also notified when he was 24 minutes away, which was good. Always friendly and efficient. Happy to answer any questions I had.
Always good service from this company.

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

Fitted new boiler.

Fitted new boiler.
All very streamlined, from quote to fitting. Kitchen left tidy after work, arrived at agreed time and very helpful and friendly.

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Hot water storage tank faulty thermostat replacement

GasFix office staff handled the issue with their customary polite professionalism and
Graig (Engineer) not only resolved the issue speedily but, like the true gentleman he is, took his shoes of.
He also remained courteous and focussed even during continued interruption with my helpful suggestions 😊
Would I recommend to a friend – most definitely.
Richard Judd

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

A Quality Company that Delivers on all its Promises

I have been with Gas Fix for many years. They always deliver to the promises they make.
This weekend we had a problem with our boiler. Phone call made asking for support. Within a few hours Darryl arrived. Polite, well mannered, composite professional. He resolved the issue with our hot water back on line. There is a reason that i stay with Gas Fix as a company. Their professionalism, their wonderful staff and that they deliver what they promise. Good on you team Gas Fix! Keep it going. Yours aye Mark

October 26, 2024
Unprompted review
Rated 5 out of 5 stars

Great Prompt Service

My boiler broke down on a weekend. Phoned Gas-Fix and Melissa arranged for an engineer to call the same day. Darryl arrived and fixed the problem. Great service, prompt, polite and professional. Couldn't ask for any more.

October 26, 2024
Unprompted review
Rated 5 out of 5 stars

We have been Gasfix customers for quite…

We have been Gasfix customers for quite a few years now, and always find the technicians friendly, helpful and professional. I would not hesitate to recommend for all plumbing and heating needs.
The office staff are also very friendly, and very helpful.

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Another trouble free service.

Trouble free getting our annual service.
Engineer arrived on time. Very respectful of our property. Gas boiler was fully serviced within an hour.
Another satisfactory job done by Gas Fix

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

The rep was very friendly and came on time to do the service
Been using gas fix for about 6 years now and are great value for money

October 16, 2024
Unprompted review

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