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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting their efficiency and tidiness. Many people appreciate the excellent customer service, noting clear communication and a willingness to go the extra mile. The service provided is frequently described as thorough and reliable, with fair pricing. However, some customers also noted an isolated incident involving a driver's conduct that raised concerns about professionalism.

What people talk about most

Service

Consumers consistently report positive experiences with the service. Many reviewers praise the promptness and... See more

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the engineers for... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the politeness,... See more

Price

People report positive experiences with price. Customers consistently praise the fair and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Annual gas boiler service on Saturday 28th June 2025. Work carried out by Darryl. Arrived on time. Polite, friendly and professional throughout. Work completed thoroughly. All paperwork completed wi... See more

Rated 5 out of 5 stars

We’ve used gas-fix for our servicing and repairs to date, but decided to change our aging system boiler to a modern combination boiler. Ian came round to give us advice and a quote which we were happy... See more

Rated 5 out of 5 stars

After discovering a leaking central heating system GasFix, at short notice, rearranged their jobs and sent Ian and Darryl out quickly to repair the leak which involved replacing a section of piping an... See more

Rated 5 out of 5 stars

First time boiler service from Gas-Fix. Not rushed, well explained and also fixed a leaking radiator pro bono. Also responded to wide range of questions including related to my mothers boiler. Had a v... See more


Company details

  1. Gas Engineer
  2. Gas Installation Service

Information provided by various external sources

Gas-Fix Waterlooville. Gas-Fix offer a complete service, from gas boiler fault finding and repairs, servicing and upgrading your current central heating system. Gas-Fix.com only fit gas boilers from reputable manufacturers with a proven reliability rec...


Contact info

4.9

Excellent

TrustScore 5 out of 5

665 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great Service

Gas-Fix supplied and installed our boiler a few years ago. We recently had a problem with the boiler making banging noises and shutting down, it wasn't too bad as the boiler restarted after a while, but we were concerned, given the time of year, should it get any worse. I called them on 10th Dec and the issue was promptly resolved. Thanks Tyler for a great job.

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

Tyler arrived for the appointment in time range specified, he was as always very nice great customer service. Checked back next day that all was ok with our service. Very reasonable price as well

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

Boiler annual service

My boiler was coming up for its annual service and, having used Gas-Fix last year, I received an e-mail reminder from them that it was due.
Booked in for 10th December and Tyler arrived to carry out the job. Very friendly person, just left him to get on with things.
Will be using Gas-Fix again next year.

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

Gas Fix 10out of 10have had gas fix to put some new…

I have had gas fix to put some new radiators in for me and also to service my gas fire and Andrew and Darryl are brilliant they are very thorough in what they do and nothing is too much trouble .after they have done the job they keep in touch by text to make sure everything is OK I recently asked if they could bleed one of my radiators and they came out to do that too .l would recommend anyone to give them a ring you won't be disappointed I wouldn't use anyone else .

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Safety First Class

Faint smell of LPG Calor gas detected in cupboard beneath cooking hob. Called Gas-Fix, our local firm whom we use for annual boiler servicing and other tasks, who called the following day; identified source of minor leak, rectified this and provided additional useful advice.
We have a 'closed feed' plumbing system which only Gas-Fix seem to comprehend. What a pity they are not plumbers too.
Not cheap but why should they be for such a premium service when a gas hazard could exist?

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Gas Fix are my 'Go-To' heating specialists.

Craig arrived spot on time and did a thorough job in servicing my house boiler.
Considering the time Craig spent expelling what he was doing I am delighted with Craig and Gas Fix in general.
Gas Fix are an excellent value for money company.
The e-mail reminders and invoicing was fast and efficient.
Thank you Gas Fix..!

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

Quick response

I had no thermostat reading and therefore no heat on a cold day. Over the phone the diagnosis was given that the batteries needed replacing. I tried to do this but the battery compartment was stuck. I phoned again and was promised a visit late in the day but late morning the engineer arrived and found the problem was a stuck battery. He quickly fitted new batteries and then checked that the system was working. Thank you so much.

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

The communication from gas fix is…

The communication from gas fix is amazing. They send you reminders and message you to let you know the are on their way. We just had a boiler service but it was quick.and efficient, vert friendly.

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Went above and beyond to help me out

This company was booked up but due to selling my house I needed to get a service done on my boiler. They arranged for an engineer to work overtime to help me out. He was on time, clean, did the job very well and was very polite. He even text the next day to check all was well. Very happy with Gas-Fix they really went above and beyond.

November 16, 2024
Unprompted review
Rated 5 out of 5 stars

New central heating and boiler…

New central heating and boiler installed to replace micro bore system that had failed.
Really happy with the communication prior to installation, the quality of installation (virtually no damage to decoration) professionalism of installation engineers and respect shown to property.
Would definitely recommend Gas-fix

September 3, 2024
Unprompted review
Rated 4 out of 5 stars

Domestic Central Heating Maintenance Contract

Have had a domestic central heating maintenance contract with Gas-Fix for many years. The firm responds quickly to call-outs and urgent pleas for help, and staff are always friendly and helpful. For non-urgent work, attendance timescales can be a little slower than desired because of their volume of customers, which is a sign of how well the company is regarded. Generally, very reassured by Gas-Fix and, when things go wrong, its good to know that there is a local firm I can turn to.

November 21, 2024
Unprompted review

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