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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting their efficiency and tidiness. Many people appreciate the excellent customer service, noting clear communication and a willingness to go the extra mile. The service provided is frequently described as thorough and reliable, with fair pricing. However, some customers also noted an isolated incident involving a driver's conduct that raised concerns about professionalism.

What people talk about most

Service

Consumers consistently report positive experiences with the service. Many reviewers praise the promptness and... See more

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the engineers for... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the politeness,... See more

Price

People report positive experiences with price. Customers consistently praise the fair and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Annual gas boiler service on Saturday 28th June 2025. Work carried out by Darryl. Arrived on time. Polite, friendly and professional throughout. Work completed thoroughly. All paperwork completed wi... See more

Rated 5 out of 5 stars

We’ve used gas-fix for our servicing and repairs to date, but decided to change our aging system boiler to a modern combination boiler. Ian came round to give us advice and a quote which we were happy... See more

Rated 5 out of 5 stars

After discovering a leaking central heating system GasFix, at short notice, rearranged their jobs and sent Ian and Darryl out quickly to repair the leak which involved replacing a section of piping an... See more

Rated 5 out of 5 stars

First time boiler service from Gas-Fix. Not rushed, well explained and also fixed a leaking radiator pro bono. Also responded to wide range of questions including related to my mothers boiler. Had a v... See more


Company details

  1. Gas Engineer
  2. Gas Installation Service

Information provided by various external sources

Gas-Fix Waterlooville. Gas-Fix offer a complete service, from gas boiler fault finding and repairs, servicing and upgrading your current central heating system. Gas-Fix.com only fit gas boilers from reputable manufacturers with a proven reliability rec...


Contact info

4.9

Excellent

TrustScore 5 out of 5

665 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

All's well for another year

Tyler was very friendly and professional. He gave our boiler a full service with which we were very pleased and checked the radiators and outside flu. Thankyou Tyler.

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

Caring for me and my boiler!

Andrew arrived on time and willingly wore a mask at my request as I’m immunocompromised. He serviced the boiler, checked the flue and confirmed my gas central heating system is working well.

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you GasFix

Thank you GasFix and especially Andy for the annual service on my boiler. As usual you were great company, the slight leak was repaired as part of the service and my boiler is running perfectly. So I’m looking forward to seeing you again in twelve months time.

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

Gas-Fix

Service excellent, friendly, professional and reliable. We have used Gas-Fix for many years and will continue to do so.
Highly recommend them.

January 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, boiler was serviced and realised we needed a new part. Another engineer returned the next day and fitted it.
Friendly and polite engineers. I’d highly recommend using Gas Fix!

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

Service supreme!

I have been a customer of Gas-Fix since they made a major update of my heating system in September 2021 and subsequently have been the sole provider of maintenance coverage. I have always been impressed with the quality of their work, the professionalism of their employees at all levels, and their friendly, prompt, and courteous service. This was reinforced recently when my hot water system failed. Several visits followed, all at short intervals, diagnosing, obtaining, fitting, and testing a new zone controller to restore the hot water supply. In addition, the engineer suggested I could improve the efficiency of my heating system by modifying how I operated the various temperature and zone controllers. Upon my approval, he then demonstrated the process required. Needless to say, I now adhere to the process. That is service above the norm.

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly

They are very friendly and helpful. They get everything done and are clean and tidy. I would recomend them.

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

Having been a customer of Gas-Fix for…

Having been a customer of Gas-Fix for the past 9 years, they have always provided a service than cannot be faulted. Any problems that occurred with the boiler have been fixed within a day’s notice of any problem, including parts that needed to be replaced.
When discussing the last service on the boiler which was installed 15 years ago, it made sense that it was coming to the end of its life and would need replacing at some point in the near future.
Ian, a director of Gas-Fix, suggested a high quality boiler that he would recommend and also provided a detailed cost of the installation and a new forward service plan. Upon comparing the quote with other competitors, Gas-Fix came out ahead by far.
A date for the replacement was agreed, and installed on the day. Considering the amount of work involved, Darryl worked non stop and completed the installation within the day. Before leaving the house, he took the trouble to make sure the house was clean and in the same condition that it was before he started.
I can honestly say, that Gas-Fix is a well run company, from the bosses, engineers, and office staff, and highly recommend them to any household that uses gas appliances in the home.

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

Gasfix reliability built into servicing

Gasfix is a company that installed my boiler and serviced it for the past seven years. I found them to be reliable and efficient. I would highly recommend this company to anyone looking to maintain their gas appliances.

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I have been a loyal customer of Gas-Fix for over six years, and I cannot recommend them highly enough. Their service is consistently excellent. The engineers are not only highly efficient and skilled but also incredibly friendly and approachable, making every visit a positive experience.

What truly sets Gas-Fix apart is the exceptional value for money they provide. Their pricing is transparent and fair, and the quality of their work is top-notch.

If you're looking for a reliable and professional company to service your boiler or handle heating needs, Gas-Fix is the team to trust. They have earned my loyalty through years of outstanding service, and I am very happy to recommend them.

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. LPG boiler service and fitting of Nest thermostat. Explained everything to me in non-engineer language, most appreciated! Highly recommend. Nicola Petersfield

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

I’m very pleased with the service…

I’m very pleased with the service provided by Craig, who fixed our central heating and hot water issue. He was professional, efficient, and resolved the problem quickly. Craig kept us informed throughout and even provided a real-time update on when he would arrive, which was greatly appreciated. He was punctual and well-mannered. Highly recommend his services!

December 30, 2024
Unprompted review

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