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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting their efficiency and tidiness. Many people appreciate the excellent customer service, noting clear communication and a willingness to go the extra mile. The service provided is frequently described as thorough and reliable, with fair pricing. However, some customers also noted an isolated incident involving a driver's conduct that raised concerns about professionalism.

What people talk about most

Service

Consumers consistently report positive experiences with the service. Many reviewers praise the promptness and... See more

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the engineers for... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the politeness,... See more

Price

People report positive experiences with price. Customers consistently praise the fair and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Annual gas boiler service on Saturday 28th June 2025. Work carried out by Darryl. Arrived on time. Polite, friendly and professional throughout. Work completed thoroughly. All paperwork completed wi... See more

Rated 5 out of 5 stars

We’ve used gas-fix for our servicing and repairs to date, but decided to change our aging system boiler to a modern combination boiler. Ian came round to give us advice and a quote which we were happy... See more

Rated 5 out of 5 stars

After discovering a leaking central heating system GasFix, at short notice, rearranged their jobs and sent Ian and Darryl out quickly to repair the leak which involved replacing a section of piping an... See more

Rated 5 out of 5 stars

First time boiler service from Gas-Fix. Not rushed, well explained and also fixed a leaking radiator pro bono. Also responded to wide range of questions including related to my mothers boiler. Had a v... See more


Company details

  1. Gas Engineer
  2. Gas Installation Service

Information provided by various external sources

Gas-Fix Waterlooville. Gas-Fix offer a complete service, from gas boiler fault finding and repairs, servicing and upgrading your current central heating system. Gas-Fix.com only fit gas boilers from reputable manufacturers with a proven reliability rec...


Contact info

4.9

Excellent

TrustScore 5 out of 5

665 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

My CH boiler failed on a Monday

My CH boiler failed on a Monday. Called Gas-Fix. Engineer visited Tuesday and new P C B required. Ordered and fixed on Wednesday. Excellent service in my book! This was my first experience with Gas-Fix because my regular company over decades had ceased trading. Being a Which “trusted trader” I tried Gas-Fix and I’m likely to continue using them again in the future.

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Gas Fix ⭐️⭐️⭐️⭐️⭐️

After contacting GasFix we had an engineer called Tyler who came the next day.. prompt courteous and efficient.. solved the issue.. will definitely use gasfix again and highly recommend Tyler! Georgina

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Once again Gas Fix have come to my…

Once again Gas Fix have come to my rescue - taking on a Gas plan with them was the best decision I have made in years... friendly, reliable, timely a real pleasure to deal with. Rather than just condem my boiler they worked with me and fixed it saving me a lot of money 💰 Cannot recommend them highly enough - thanks to all the admin team and fitters - first class local business 🖖👌

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Efficient services

The staff at Gas-Fix are warm and friendly, and dealt with our gas boiler issue quickly and efficiently. Would recommend as we were very pleased with their service.

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

What an honest and caring company!

What an honest and caring company!! Thank you Gasfix for all your hard work!
Iain came to do our quote and was very efficient and thorough, even spotting a safety job that needed doing! (A gas pipe coming away from a wall outside)
Other quotes were not so good!
We had a combi boiler fitted, the pipe fixed and a pump for our shower and all rubbish taken away.
Adam and Gary came on the day agreed and got to work, only stopping for a quick lunch. They left the house clean and returned the next day to complete the work. You would honestly not known they had even been as they left the house very clean.
Adam sent a txt a few days later to check all was well and if we had any problems/queries, which we didn’t. It’s been two weeks in and we are very happy with all and would highly recommend, their kindness and customer service is also brilliant! Thank you Gasfix and especially Adam Gary and Iain.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Boiler Service

Gas Fix have serviced my boiler for a several years, and have recently installed a radiator in my conservatory. Their service and communication is always excellent. Would definitely recommend Gas Fix.

February 26, 2025
Unprompted review
Rated 5 out of 5 stars

Issue with the Thermostat

Thermostat packed up, called the office who immediately arranged for an engineer to come out, Andrew came out that same day & fixed the problem, he was polite & extremely approachable, nothing was too much trouble, would definitely recommend.

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

Leaking Boiler…

As always response time fantastic repair done in quick time and professional team. Thank you, Craig and Iain, and the Team Gas-Fix. Brgds Sally Beech

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

Gas-Fix

Really great company , very thorough and let you know when they are coming beforehand . Very friendly too . Highly recommend

February 21, 2025
Unprompted review

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