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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting their efficiency and tidiness. Many people appreciate the excellent customer service, noting clear communication and a willingness to go the extra mile. The service provided is frequently described as thorough and reliable, with fair pricing. However, some customers also noted an isolated incident involving a driver's conduct that raised concerns about professionalism.

What people talk about most

Service

Consumers consistently report positive experiences with the service. Many reviewers praise the promptness and... See more

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the engineers for... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the politeness,... See more

Price

People report positive experiences with price. Customers consistently praise the fair and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Annual gas boiler service on Saturday 28th June 2025. Work carried out by Darryl. Arrived on time. Polite, friendly and professional throughout. Work completed thoroughly. All paperwork completed wi... See more

Rated 5 out of 5 stars

We’ve used gas-fix for our servicing and repairs to date, but decided to change our aging system boiler to a modern combination boiler. Ian came round to give us advice and a quote which we were happy... See more

Rated 5 out of 5 stars

After discovering a leaking central heating system GasFix, at short notice, rearranged their jobs and sent Ian and Darryl out quickly to repair the leak which involved replacing a section of piping an... See more

Rated 5 out of 5 stars

First time boiler service from Gas-Fix. Not rushed, well explained and also fixed a leaking radiator pro bono. Also responded to wide range of questions including related to my mothers boiler. Had a v... See more


Company details

  1. Gas Engineer
  2. Gas Installation Service

Information provided by various external sources

Gas-Fix Waterlooville. Gas-Fix offer a complete service, from gas boiler fault finding and repairs, servicing and upgrading your current central heating system. Gas-Fix.com only fit gas boilers from reputable manufacturers with a proven reliability rec...


Contact info

4.9

Excellent

TrustScore 5 out of 5

665 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Gas-Fix boiler installation

We’ve used gas-fix for our servicing and repairs to date, but decided to change our aging system boiler to a modern combination boiler. Ian came round to give us advice and a quote which we were happy to proceed with. The installation was carried out by Adam and Gary who were prompt, polite and efficient. They left everything clean and tidy after finishing. We are very pleased with Gas-Fix and will continue to use them in the future.

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

'no hot water' situation ...

We called Gas fix out to a 'no hot water 'situation ! They were able to come out to us that morning which was amazing, they found and fixed the problem in no time. Everyone I dealt with was professional, polite and friendly.
I would absolutely recommend this company.

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

We have been with gasfix for many years and their service has aways been first class. They arrive on time. The engineers who attend are friendly and willing to explain fully what they are doing. If there is a problem durring the year they have attended promptly and sorted the issue. We would full recommend them.

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

Annual Boiler Service

Tyler from Gas Fix arrived at the agreed time to carry out our annual boiler service. He carried out the work very efficiently, answering any questions I had and left the house very clean and tidy when he was finished. I have always found Gas Fix to be a very efficient and professional company and have no hesitation recommeding them to anyone requiring any of the services they offer.

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous all round company and staff.

Had them install a new boiler 2 years ago, did an amazing job. Clean, efficient, polite and haven't had to call them back once for anything. The service cost is very competitive and I have them service it once a year. Arrive on time, wear overshoes indoors and put dust sheets down before they start. Guys are polite and answer any question you may have. They certainly know their stuff. Would recommend to anyone.

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Fast knowledgeable & efficient

Fast knowledgeable & efficient, would highly recommend. I will certainly use there service again when need arrives, engineer first class sorted issue almost like he’d created LOL! And Mellisa in office ensures everything goes smoothly 10 out 10

April 18, 2025
Unprompted review
Rated 5 out of 5 stars

A very happy customer-thanks again Gas Fix!

Tyler arrived at promised, very promptly and completed my boiler service very efficiently. He was very polite and friendly and offered to check all the radiators as well. He also offered advice about the rad in my kitchen and checked it was working as it should. All in all, I was very happy with everything Tyler had done. Great job!

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Tyler came to do our boiler service , this is the second time we have used the company and will continue to do so!
Booking is easy and they are alwaya on time and let you know when they are on route to you.
Admin staff are also very helpful and polite. Highly recommend!

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Boiler Service

Boiler Service
Service completed with minimal fuss. Engineers are polite and courteous and always take time to explain things when required.
Service is included in our annual cover plan, which is competitively priced.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Boiler servicing recommendation

We have used Andrew and the team for a number of years for our boiler serving and works. Always incredibly knowledgeable with great communication. We would highly recommend their services

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Very trustworthy

I’ve been using Gasfix for years they are always quick if I have a problem and this time booking a service with the lovely Tyler was all so quick and easy fab company

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

Gas-Fix are just the best

Gas-Fix are just the best, it’s that simple. I wouldn’t entertain going to any other company these days.

For this particular issue they arrived at the time planned, swiftly identified the cause, ordered parts, returned within a day and had us up and running with hot water.

March 31, 2025
Unprompted review

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