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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting their efficiency and tidiness. Many people appreciate the excellent customer service, noting clear communication and a willingness to go the extra mile. The service provided is frequently described as thorough and reliable, with fair pricing. However, some customers also noted an isolated incident involving a driver's conduct that raised concerns about professionalism.

What people talk about most

Service

Consumers consistently report positive experiences with the service. Many reviewers praise the promptness and... See more

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the engineers for... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the politeness,... See more

Price

People report positive experiences with price. Customers consistently praise the fair and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Annual gas boiler service on Saturday 28th June 2025. Work carried out by Darryl. Arrived on time. Polite, friendly and professional throughout. Work completed thoroughly. All paperwork completed wi... See more

Rated 5 out of 5 stars

We’ve used gas-fix for our servicing and repairs to date, but decided to change our aging system boiler to a modern combination boiler. Ian came round to give us advice and a quote which we were happy... See more

Rated 5 out of 5 stars

After discovering a leaking central heating system GasFix, at short notice, rearranged their jobs and sent Ian and Darryl out quickly to repair the leak which involved replacing a section of piping an... See more

Rated 5 out of 5 stars

First time boiler service from Gas-Fix. Not rushed, well explained and also fixed a leaking radiator pro bono. Also responded to wide range of questions including related to my mothers boiler. Had a v... See more


Company details

  1. Gas Engineer
  2. Gas Installation Service

Information provided by various external sources

Gas-Fix Waterlooville. Gas-Fix offer a complete service, from gas boiler fault finding and repairs, servicing and upgrading your current central heating system. Gas-Fix.com only fit gas boilers from reputable manufacturers with a proven reliability rec...


Contact info

4.9

Excellent

TrustScore 5 out of 5

665 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Annual boiler service

Annual boiler service. Craig arrived within the allocated time slot. Professional, friendly. Left the place clean and tidy. I've used Gas Fix for the past 7 years.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Yearly contract service

Boiler/heating/gas fire yearly service. Excellent job, arrived on time, friendly service engineer. I trust Gas-Fix to always do a great job.

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Engineer arrived on time and fitted the valves and the new radiator efficiently and cleanly. System tested before leaving.
Pleasant, polite and respectful of my home.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Happy with Gas fix for over 10 years

Have used Gas fix now for a number of years and have always found them to be reliable and efficient. For piece of mind I signed up to their service plan and although I have had few call outs they have been dealt with promptly and successfully.

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Using Gas-Fix for a few…

I have been using Gas-Fix for a few years now and found them to be professional in all aspects.
Pricing is competitive and they are a friendly local company.

June 8, 2025
Unprompted review
Rated 5 out of 5 stars

Geat service from Gas- Fix

As usual the boiler service carried out by Gas-Fix was exellent. Every aspect of the service was carried efficiently and professionally. Having used Gas-Fix for many years this is now what I have come to expect and they never disappoint. Highly recommend.

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

The engineer turned up within the time given was polite and confident and completed the job with no ease, also the rest of the team kept me well informed of dates and timing

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service.
Polite respectful and efficient. Very tidy got on with thorough service.
We have been with Gas Fix for 14years never been let down. A good team.
Always helpful when you phone in.

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

Annual service of gas boiler and gas fire

The service engineer arrived at the stated time for the appointment. He worked methodically to service the boiler and gas fire and was very informative about all aspects of the work when asked. The work was carried out efficiently and all areas were thoroughly protected with matting to ensure no problem with respect to carpets and surroundings. A thoroughly professional service.

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Boiler service was so easy to arrange

I’m really glad that I had my boiler replaced by Gas-Fix and the annual maintenance is so easy with the communication from the company. On the day, Ian was very efficient and knowledgeable about the system and I am very happy with the work. Would recommend to others.

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service

Customer service was as always fantastic, I called to get booked in and they found a cancelled slot, reminders were sent to remind me when it was coming up to my booking so I didn't forget and even a text message to say when they were almost at the property to do the service. Craig was great, friendly, efficient and let me know if I had any problems to contact them, this was followed up by a message two days after to check everything was OK.

The staff, servicing of my boiler and customer service provided can't be faulted in any way. Thank you!

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Leaking Central Heating system

After discovering a leaking central heating system GasFix, at short notice, rearranged their jobs and sent Ian and Darryl out quickly to repair the leak which involved replacing a section of piping and capping unused gas pipes (which were complicating the area of the leak) They completed the repair, refilled the central heating system, removed air in the system and cleaned up, all without us being present to make cuppas etc. A great job. Well done. Many Thanks.

May 8, 2025
Unprompted review

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