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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting their efficiency and tidiness. Many people appreciate the excellent customer service, noting clear communication and a willingness to go the extra mile. The service provided is frequently described as thorough and reliable, with fair pricing. However, some customers also noted an isolated incident involving a driver's conduct that raised concerns about professionalism.

What people talk about most

Service

Consumers consistently report positive experiences with the service. Many reviewers praise the promptness and... See more

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the engineers for... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the politeness,... See more

Price

People report positive experiences with price. Customers consistently praise the fair and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Annual gas boiler service on Saturday 28th June 2025. Work carried out by Darryl. Arrived on time. Polite, friendly and professional throughout. Work completed thoroughly. All paperwork completed wi... See more

Rated 5 out of 5 stars

We’ve used gas-fix for our servicing and repairs to date, but decided to change our aging system boiler to a modern combination boiler. Ian came round to give us advice and a quote which we were happy... See more

Rated 5 out of 5 stars

After discovering a leaking central heating system GasFix, at short notice, rearranged their jobs and sent Ian and Darryl out quickly to repair the leak which involved replacing a section of piping an... See more

Rated 5 out of 5 stars

First time boiler service from Gas-Fix. Not rushed, well explained and also fixed a leaking radiator pro bono. Also responded to wide range of questions including related to my mothers boiler. Had a v... See more


Company details

  1. Gas Engineer
  2. Gas Installation Service

Information provided by various external sources

Gas-Fix Waterlooville. Gas-Fix offer a complete service, from gas boiler fault finding and repairs, servicing and upgrading your current central heating system. Gas-Fix.com only fit gas boilers from reputable manufacturers with a proven reliability rec...


Contact info

4.9

Excellent

TrustScore 5 out of 5

665 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Annual Service

Gas Fix provided an excellent experience for my annual service. The same engineer installed the boiler a year ago so the continuity is reassuring. He completed the annual service thoroughly and professionally. The engineer is skilled, efficient, and friendly. This consistent, excellent service makes a difference. Gas Fix is highly recommended for all boiler needs because of its fantastic engineers.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic job and great service

Gas-fix do a fantastic job. Friendly, reliable and very helpful. Always there when I need them to fix my gas heating problems etc. Great service, Thank you

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

A* Service from Gas-fix

Craig from Gas-fix turned up well within the window given, to carry out annual boiler and gas fire service. Very thorough work and very conscientious about leaving the work areas clean and tidy.All gas-fix fitters are excellent, but we’ve seen Craig on several occasions and he’s very friendly.
I’ve recommended gas-fix to several friends and my parents now use them too.

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Excellant service…

I rang Gas Fix they gave me a price over the phone and when it came to pay it was EXACTLY that price. Tyler was polite and friendly and serviced my boiler and bled my radiators and could not have done a better job. I am more than pleased I am really happy with this service and would highly recommend this company.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service with very good communication at every stage of the transaction. Our Service and replacement part was carried out well and advisory information given concerning how best to manage the boiler and system.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great company with fantastic customer…

Great company with fantastic customer service ! Just had 2nd service on boiler completed by Tyler,
Tyler assisted with the installation then completed the 2nd service for us.
Its been great to see Tyler become a very competent engineer 👏 who always shows great respect for our home on his service visits.
Gas fix is a great company that seems to understand the value of customers 👌 highly recommended.

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

Gas fix fixed it! Thank you!

The whole experience with gas fix was great. From the booking, to the actual day. Craig was professional and efficient. He was knowledgeable and sorted out the gas fire issue. Thank you.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

5* rating

I’ve used this company to service my boiler for many years. The engineers are all very professional and trustworthy. They offer good advice when needed. There is good communication before and after service. The charges are very competitive. I’ve got no desire to use anyone else, I’m very happy. Thanks Gas-Fix
Gary

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

The team at Gas-Fix are great

The team at Gas-Fix are great.
For 6 years they have done Gas certifications and serviced/installed our boiler in our home and rental properties and every time we have received top class service.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Annual gas boiler service on Saturday…

Annual gas boiler service on Saturday 28th June 2025.
Work carried out by Darryl.
Arrived on time. Polite, friendly and professional throughout. Work completed thoroughly. All paperwork completed without prompting. Explained that I would get an invoice to request payment. Price has not increased for at least 3 years. Extremely happy and can highly recommend.

June 28, 2025
Unprompted review

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