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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting their efficiency and tidiness. Many people appreciate the excellent customer service, noting clear communication and a willingness to go the extra mile. The service provided is frequently described as thorough and reliable, with fair pricing. However, some customers also noted an isolated incident involving a driver's conduct that raised concerns about professionalism.

What people talk about most

Service

Consumers consistently report positive experiences with the service. Many reviewers praise the promptness and... See more

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the engineers for... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the politeness,... See more

Price

People report positive experiences with price. Customers consistently praise the fair and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Annual gas boiler service on Saturday 28th June 2025. Work carried out by Darryl. Arrived on time. Polite, friendly and professional throughout. Work completed thoroughly. All paperwork completed wi... See more

Rated 5 out of 5 stars

We’ve used gas-fix for our servicing and repairs to date, but decided to change our aging system boiler to a modern combination boiler. Ian came round to give us advice and a quote which we were happy... See more

Rated 5 out of 5 stars

After discovering a leaking central heating system GasFix, at short notice, rearranged their jobs and sent Ian and Darryl out quickly to repair the leak which involved replacing a section of piping an... See more

Rated 5 out of 5 stars

First time boiler service from Gas-Fix. Not rushed, well explained and also fixed a leaking radiator pro bono. Also responded to wide range of questions including related to my mothers boiler. Had a v... See more


Company details

  1. Gas Engineer
  2. Gas Installation Service

Information provided by various external sources

Gas-Fix Waterlooville. Gas-Fix offer a complete service, from gas boiler fault finding and repairs, servicing and upgrading your current central heating system. Gas-Fix.com only fit gas boilers from reputable manufacturers with a proven reliability rec...


Contact info

4.9

Excellent

TrustScore 5 out of 5

665 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Gasfix are excellent.

I've been using Gasfix for 8 years and their service is always excellent. I have had two new boilers fitted at two houses, 7 new radiators and annual services. They are always very quick to come out when there is a problem, even on a Sunday. The gas engineers are brilliant and the ladies in the office are really helpful.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent and expert firm

GasFix put in air conditioning and then a shower pump as well as providing the service for a boiler they installed five years ago last weekend. As usual, the service was excellent and we would have no hesitation in recommending the firm. Fair pricing and expert, pleasant staff who want to do a good job.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

First time boiler service from Gas-Fix

First time boiler service from Gas-Fix. Not rushed, well explained and also fixed a leaking radiator pro bono. Also responded to wide range of questions including related to my mothers boiler. Had a very clear report on results of service including on lower than usual gas pressure from road to house. Very pleased with the service provided.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

We were very impressed by the professional and friendly customer service that was shown by your engineer Tyler Brutnell, who carried out an annual bolier service.
I would not hesitate to recommend Gas- Fix as a first class company. Thank you Gas Fix.😊

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

I needed a new boiler urgently and the…

I needed a new boiler urgently and the gas fix team came to the rescue with a great price, reliable and great service and excellent quality of work. 10/10 on all aspects. They were also very tidy and good at communicating

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Replacement of our warm air heating system. g…

We had to replace our warm air heating unit, due to age and poor efficiency. We chose Gas-Fix as they displayed great knowledge of warm air heating and a very confident approach to how to complete the task. We had used them before in a previous property and were quite happy to use them again. The quote was very competitive against several others. The engineers (Gary and Darryl) arrived when expected they worked extremely hard, overcoming several difficulties thrown up by the previous installation and our house layout, these were overcome without complaint and the whole installation was completed on time and was extremely neat and tidy. One issue with the existing gas supply being dirty was resolved and a filter fitted to prevent future problems. After a couple of days the control unit threw up a manufacturer problem, this was changed immediately and has worked perfectly since. This was all completed satisfactorily and within the original quoted price. Overall we are very happy with the whole process and the company, everyone was very helpful and pleasant to deal with.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

First class service from start to finish

Required our boiler to be serviced and this was the first time we have used Gas-fix. Excellent service from start to finish and will have no hesitation in using them again for all our heating and boiler related servicing and repairs.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Boiler Service

Customer service is always polite, friendly and helpful. Appointment easily booked and kept informed of when engineer would arrive. Engineer arrived on time, was polite and friendly and professional. Completed boiler service, checked radiators and tidied up.

August 8, 2025
Unprompted review

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