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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting their efficiency and tidiness. Many people appreciate the excellent customer service, noting clear communication and a willingness to go the extra mile. The service provided is frequently described as thorough and reliable, with fair pricing. However, some customers also noted an isolated incident involving a driver's conduct that raised concerns about professionalism.

What people talk about most

Service

Consumers consistently report positive experiences with the service. Many reviewers praise the promptness and... See more

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the engineers for... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the politeness,... See more

Price

People report positive experiences with price. Customers consistently praise the fair and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Annual gas boiler service on Saturday 28th June 2025. Work carried out by Darryl. Arrived on time. Polite, friendly and professional throughout. Work completed thoroughly. All paperwork completed wi... See more

Rated 5 out of 5 stars

We’ve used gas-fix for our servicing and repairs to date, but decided to change our aging system boiler to a modern combination boiler. Ian came round to give us advice and a quote which we were happy... See more

Rated 5 out of 5 stars

After discovering a leaking central heating system GasFix, at short notice, rearranged their jobs and sent Ian and Darryl out quickly to repair the leak which involved replacing a section of piping an... See more

Rated 5 out of 5 stars

First time boiler service from Gas-Fix. Not rushed, well explained and also fixed a leaking radiator pro bono. Also responded to wide range of questions including related to my mothers boiler. Had a v... See more


Company details

  1. Gas Engineer
  2. Gas Installation Service

Information provided by various external sources

Gas-Fix Waterlooville. Gas-Fix offer a complete service, from gas boiler fault finding and repairs, servicing and upgrading your current central heating system. Gas-Fix.com only fit gas boilers from reputable manufacturers with a proven reliability rec...


Contact info

4.9

Excellent

TrustScore 5 out of 5

665 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service from confident and knowledgable techniians.

We were contacted to agree an appointment convenient to us. Luckily an earlier date became available and was accepted. Technician arrived ontime and removed his footwear when enrering our property.
Politely declined our offer of a hotdrink and explained what he was going to do on the visit. A brief conversation took place and he commenced work. On completion he advised us on the health of the system and made suggestions as to what could improve performance and likely timeframes they could be made in.
At no time was a hard sell made. The work area was cleaned and made tidy, we were asked if we had questions or suggestions and left site. We have been with this company for years now and have no plans to change.

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Gas fix have been exceptional in their…

Gas fix have been exceptional in their work. Apart from a small hiccup which was resolved quickly in out of hours service. Thank you to all the team involved, all of you were extremely helpful. I would recommend to a friend. Thank you

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Gas-fix are very good

Gas-fix always do our gas boiler services but this review is for the way they fitted a new boiler. The work was undertaken in a very professional manner and everything was explained thoroughly. There was no mess to tidy up and the work was finished in a timely manner. Gary our fitter also tried to fix a towel rail which wasn’t working and he thought he’d failed, but I can confirm that that is now working well, so excellent work all round. Thank you.

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Engineer arrived within the timeslot. He was knowledgeable and polite (as always).
Can't fault the service I receive from Gas Fix

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

It became necessary to replace our gas…

It became necessary to replace our gas boiler. Gary provided clear recommendations and helpful advice.
He ordered our selected replacement and fitted it a short time later.
He gave easy to understand answers to all our questions plus a a range of tips and background guidance to assist us.
The completed work looked very good and all obsolete items/general rubbish were removed leaving everything clean and tidy.
A polite, friendly and knowledgeable contractor throughout.
We were left feeling confident about the new installation, all our expectations met.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Gas-Fix

I’ve been with Gas-Fix for over 10 years. They are reliable, competent, professional and courteous. Good value for money also.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Good Company Service

On time - good customer service interaction with booking centre, Engineer polite and respectful of property and explained checks he had carried out. Have used Gas Fix for many years always supurb service

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent team at Gas-fix

Excellent advice from Iain on type of boiler to fit and upgrading radiators to Gary who fitted our new combi boiler and Darryl and Charlie who removed our old water tanks and fitted new radiators with no mess and all rubbish removed.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Replacement of an old boiler

We have been using Gasfix since moving last year to service our old boiler and more recently when we replaced it with a new boiler.

As always the service provided was excellent, with engineers considerate throughout the day, leaving our property clean and tidy afterwards.

We would highly recommend Gasfix to our family and friends.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Company

Just had a service done by Tyler with minimum fuss and disruption. Previously, had a new boiler installed and have an annual maintenance contract. This company has always proved to be helpful and efficient.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Gas Fix are an excellent company and so…

Gas Fix are an excellent company and so i have no hesitation in recommending them. Both the staff in their office and the engineers are so customer focused and always give the highest standard of customer service. Gary came to do the annual service on our boiler last Saturday and was so helpful and explained everything he was doing. He is a real asset the company. Thank you

September 27, 2025
Unprompted review

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