Gasteam Reviews 

174
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

I wish I could give zero stars. They took £2250/- from us as a deposit for boiler replacement in Sep '20. Since then they kept rescheduling installation date and now they have stopped responding to ou... See more

Rated 5 out of 5 stars

Having used Gasteam for a number of years for our landlord’s gas safety checks we had the mis fortune of a boiler break down.at home . After contacting Gasteam we had a very quick response and the fau... See more

Rated 1 out of 5 stars

There engineer took off mid way through a service with parts off our boiler. Leaving us with no explanation or paperwork the next day. Gas team then blackmailed us, refusing to return the parts witho... See more

Rated 5 out of 5 stars

We used Gasteam for 2 properties requiring replacement boilers in 2 months. The prices offered were very keen , and as importantly the work could be carried out quickly within a week or 2. Well d... See more

Company details

  1. Plumber
  2. Gas Installation Service

Information provided by various external sources

Helping our customers with their Gas, Heating and Plumbing problems since 1998.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

174 reviews

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No recent history of asking for reviews

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2.7

All reviews

(174)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Personal and Reliable Service

This is the 2nd time I've used Gasteam.

Job was to replace 3 way valve and service the boiler. Quoted a competitive price, arrived on time and carried out the work promptly and efficiently.

Nothing is too difficult for this professional company - highly recommended.

March 31, 2016
Unprompted review
Rated 5 out of 5 stars

Reliable company

They arrived when they said, they charged what they agreed and did a good job. If only you could say that about all plumbers! I will use them again.

March 10, 2016
Unprompted review
Rated 5 out of 5 stars

great service start to finish

Great service. Was in a spot of bother with no heat and hot water. The guys git down quickly to give me a quote and carried out the repair quickly and professionally. Very pleased with after care service as the guys answered my questions quickly.

March 3, 2016
Unprompted review
Rated 5 out of 5 stars

Recommend

All good, very pleased with the work and correspondence with Gasteam.

February 11, 2016
Unprompted review
Rated 5 out of 5 stars

Good efficient service

Although I only had a boiler service I was very pleased with the service. The engineer was very polite and amiable. He did his job well and was happy to answer questions. Would definitely use again.

February 10, 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic guys !

Couldn't have asked for a better service. Really professional, couldn't do enough and actually asked if they should take their shoes off. Came highly recommend and I shall now be doing the same.

February 9, 2016
Unprompted review
Rated 1 out of 5 stars

Replacement boiler installation

Had a new boiler installed due to existing one at end of life.
Firstly, proposed boiler and it's features were explained in detail.
Excellent install by engineer, work was completed in one day to a high standard and left with very tidy pipework, engineer left no mess and ensured we were comfortable with the operation of the boiler before leaving.
Gasteam were helpful from beginning to end.
Initially this review got 5 stars, fast forward a year and the service is due.
I also noticed a small leak coming from bottom of boiler.
Phoned on numerous occasions and only got voicemail, left a couple of messages with contact details and got no reply. I sent an email and again got no response. I then decided to book the service through the website, I received no feedback and on the day no engineer.
I can only assume they've gone out of business but website is still active or this is the worst customer service I've ever seen - so much so that this is the first negative review I've ever posted about anyone!

February 2, 2016
Unprompted review
Rated 5 out of 5 stars

Great Service and Price

Very efficient service from polite and friendly staff.
Great price also and very competitive compared to other local companies.

January 11, 2016
Unprompted review
Rated 5 out of 5 stars

Commercial boiler installation

We had Gasteam out to install a new boiler at our factory in Milton Keynes. From start to finish the team were professional and helpful. Upon completion the director attended to make sure the installation was up to scratch and to answer any questions we had. We highly recommend Gasteam.

December 25, 2015
Unprompted review
Rated 5 out of 5 stars

Would recommend

Friendly, polite service. Also took the time to explain the faults and respond to queries.

December 17, 2015
Unprompted review
Rated 5 out of 5 stars

GAS TEST

VERY PLEASANT EXPERIENCE, NO PROBLEMS AND WE WERE ABLE TO CARRY ON WITH OUR WORK WHILE THE TEST WAS BEING PERFORMED.
EXCELLENT SERVICE
MANY THANKS

December 2, 2015
Unprompted review
Rated 5 out of 5 stars

Absolutely Fabulous

Since I have met Andrew @ Gas Team, I have not contacted any plumbers. However small the problem, Andrew deals with it efficiently & promptly. I trust him implicitly so much so I don't even ask how much the job would cost knowing fully well that he will charge a reasonable and competitive price. He has a heart of gold. Bless him.

December 1, 2015
Unprompted review
Rated 5 out of 5 stars

Very happy

Although it took three visit for my boiler to be repaired, each engineer was friendly, professional and very helpful. Total cost was good value. Happy to use Gas Team again and would recommend them.

November 12, 2015
Unprompted review

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