Gasworkslondon Reviews 

88
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Wow amazing company from the boys at Gas works, there have just installed a Worcester Boller, many thanks for Camila and Helen for organising the works, And not forgetting the boys James Mason, Da... See more

Rated 5 out of 5 stars

We have used Dave and his team for ten years, working on two properties that we have owned. Anything and everything he has done for us has been excellent in quality, timing, pricing and tidiness. His... See more

Rated 5 out of 5 stars

Saw some good reviews on Nextdoor.com so called Dave Halpin, who took time to go through my boiler problem and explain probable cause and quoted. Manvir arrive early next morning, solved the problem a... See more

Rated 2 out of 5 stars

Really surprised given the other comments here what poor service I’ve had from gasworks London. Took me ages to get them to commit to an appointment, then they were more than a hour late without ca... See more

Company details

  1. Gas Installation Service

Information provided by various external sources

Gasworks London is a small local firm based in Poets Corner, Acton and serves the western half of London. It was started by David Halpin in 2006, after 15 years experience in repairing and installing boilers with British Gas. We pride ourselves on offering a more personal touch compared to some larger faceless companies as I’m personally involved in most of the jobs. We specialise in Power Flushing, Unvented Megaflo cylinders, Repairing and Installing Boilers. We also undertake boiler servicing, gas certificates and plumbing.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

88 reviews

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4.6

All reviews

(88)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

What great engineers

What great engineers, so friendly, so helpful. New boiler fitted in no time. They ran through all the controls with me and left the place spotless. Very happy!

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service from Start to Finish – A Truly Outstanding Team!

I was quite stressed as I had never experienced issues with my boiler before, and needed a new one installed urgently. The same day, Munvir visited and was fantastic. He took his time, thoroughly assessed the situation, took detailed photos, and reassured me with his calm and professional approach. He was incredibly diligent, answered all of my questions, and clearly showed that he genuinely cares about helping customers. His visit gave me a lot of confidence in the process.

By 9:30 AM the next day, I received a clear and competitive quote and made the full payment without hesitation. Dave, the manager, was also very reassuring, confirming that the installation would happen promptly. It’s clear that Dave leads by example and serves as a positive role model for his team.

The following morning at 7:30 AM, James arrived right on time. He was not only punctual but went above and beyond to ensure everything was done correctly. His expertise was evident as he explained each step of the installation process, making sure I was comfortable and informed. James was thorough, detail-oriented, and worked efficiently without compromising quality. He’s clearly a people person, and his friendly demeanor made the entire experience pleasant. It was obvious that James takes great pride in his work and is dedicated to delivering exceptional service.

Overall, I am beyond impressed. In just 72 hours, I had a fully operational boiler installed by a team who truly care about what they do. The level of service was outstanding, and I believe the entire team—Munvir, Dave, and James—deserve a significant pay increase and company-wide recognition for their hard work and dedication.

Thank you so much—you’re all the best!

November 13, 2024
Unprompted review
Rated 5 out of 5 stars

GREAT SERVICE !!!

GREAT SERVICE !!!

Dave and his team were outstanding for a recent job when a boiler packed up recently. They went the extra mile by turning up in the evening to diagnose the issue and replaced it the following day. Couldn't recommend them highly enough

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great replacement Combi boiler

Dave got my combi boiler replaced at very short notice and worked around our household’s busy schedule - to such a degree that he had his engineer James come at 07:30 on a Sunday to install it and he was the best gas engineer I’ve ever dealt with - unbelievable professional with great knowledge and really went the extra mile. No damage to any tiling either. Would highly recommend

October 20, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Boiler Installation and Follow-Up Service

We recently engaged Dave and his team at Gas Works to install a new boiler and also to revamp the shower system in our house so we can use mains water pressure, rather than noisy pumps. James and his team efficiently worked to complete the big job in two days with minimal disruption to our lives. James was also very patient in helping us learn how to use our new boiler, spending several hours working to connect it to the Wifi controls and then showing us how to operate it. After we went to mains water pressure, we noticed a few toilets and a sink in our house were leaking uncontrollably. I got in touch with Dave who quickly ordered new parts for the toilet and sink and sent Mason, his plumber, who worked until all the toilets and sinks in the house were functioning properly. Mason's stick-to-itiveness and ingenuity were impressive. We have some high-end toilets that are hard to access. Mason found creative ways to get around the access issues so we didn't have to remove the bath paneling which would have likely been costly. Very happy with the works from Gas Works London.

September 8, 2023
Unprompted review
Rated 5 out of 5 stars

Stellar job

Manveer did an excellent job - he fixed my old boiler quickly, I can't thank him enough. Top professional, tidy, polite.

July 26, 2023
Unprompted review
Rated 5 out of 5 stars

Gasworks London, Valued Customer.

Been using Gasworks London for 12 years. Just into our second combi boiler with them. Installation and service excellent. Had a fault error code today so messaged Dave. Manveer, one of the engineers, was here within the hour and sorted out the problem. Brilliant. Thanks to Dave and the team.

May 25, 2023
Unprompted review
Rated 5 out of 5 stars

Boiler Service

I have been using Gasworks for a number of years for boiler services and plumbing. Most recently they serviced our boiler and also helped us with a water emergency in our downstairs bathroom. Dave and the team have always provided a very good service. I wouldn't use anyone else

March 6, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Helped diagnose and replace a faulty underfloor heating valve. Very fast call out, accurate quote, excellent service (very quick turn around time and completely solved the issue); did a very good job of explaining in simple terms what would be required and how long it would take

January 6, 2023
Unprompted review
Rated 5 out of 5 stars

Replaced Boiler

We needed some really urgent work on our boiler as stopped working over Christmas. Struggled to find someone at such short notice. Gasworks visited really quickly and problem solved. Thanks for such speedy service.

January 3, 2023
Unprompted review
Rated 5 out of 5 stars

Seamless execution of new boiler installation a boiler installed and heard of…

I had a boiler installed and heard of Gasworks via a friend. Her strong recommendation was totally borne out by my experience. I was quoted an extortionate amount by British Gas but Gasworks found a sensible solution and great savings. The team were very conscientious, putting down floor coverings and giving me a heads up for switching off water and electricity in good time. They explained their process, consulted me over decisions and were very thoughtful as I was working at home. They also talked me through the controls patiently. I am absolutely delighted at their efficiency over the project and the tidiness of their work. I'd recommend them strongly! The upgraded hardware is well worth the investment. Thank you.

January 3, 2023
Unprompted review
Rated 1 out of 5 stars

Do not trust Gasworks and David

Unfortunately cant recommend David and his team who left me with several expensive issues to fix after they left! and arrogantly never even apologised or recompensed me!! Firstly they connected the wrong pipes and instead of apologising they blamed the customer and wanted to charge me for putting it right! (lol!??), they burst other pipes in the property causing me £200 of redecoration works to patch up simply and arrogantly said "these things happen" (lol!!??) And a new heating pump they installed failed (Dave didnt care and didnt even leave me a receipt to claim a new one). Disgusting and arrogant tradesman?

October 12, 2022
Unprompted review
Gasworkslondon logo

Reply from Gasworkslondon

This review is surprising as the work was done in 2019 but not surprising as it was from this particular customer. The issues above are completely untrue. From the start John was difficult and in almost 20 years of running my company he was probably the most difficult customer I've ever dealt with. Very vague with initial job description, constantly lying and adding things to the job, expecting us to do it for free. Had us jumping through hoops until I said no more. He is the only customer I have had to tell don't call us again and I have had to block

Rated 5 out of 5 stars

Boiler Installation

The Gasworks engineers did a great job installing a combi gas boiler and a new shower unit. The work was carried out quickly and efficiently. I would highly recommend this company.

November 4, 2022
Unprompted review
Rated 2 out of 5 stars

Not great service at all

Really surprised given the other comments here what poor service I’ve had from gasworks London.
Took me ages to get them to commit to an appointment, then they were more than a hour late without calling and letting me know . They serviced the boiler and said work was needed . Despite my chasing I haven’t heard from them again. Given I employed them on a recommendation similar to those below I don’t quite know what to think .

September 28, 2022
Unprompted review

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