I tried a coat at the store, (which has a fabulous range of outdoor wear) but didn’t buy at the time. On return home I regretted not buying it so purchased online. The coat arrived very quickly and I’... See more
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Company details
Written by the company
Gaynor Sports is a family run and owned business in Ambleside - the heart of the Lake District. With a dedication to providing the best possible customer experience, it has grown into what many consider to be the best outdoor retailer in the UK.
Contact info
United Kingdom
- sales@gaynors.co.uk
- www.gaynors.co.uk
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Hasn’t replied to negative reviews
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First time I’ve bought online from the…
First time I’ve bought online from the company, used to be able to shop in the real world in Ambleside.
Very easy to order and the goods arrived very quickly.
The only concern is the person or persons preparing the items for dispatch didn’t give enough thought to the internal protection to the goods.
The external cardboard recycled Osprey carton had puncture damage which showed up on the inner cardboard box.
Despite this I would consider further purchase
Ordering was fine but using an outdated…
Ordering was fine but using an outdated postal service which is expensive and did not allow tracking of parcel even though a link was sent . Royal Mail is behind the times and Gaynors should make the effort and find a more reliable service provider
Terrible experience - false information on the website!
Terrible experience - website states that they ship to Europe, you can choose address and everything, can pay and then they cancel your order by telling they don't ship to EU since Brexit. That was years ago, I can't believe such company can't fix their webiste for years by blocking sales to EU and changing information on the website. On my request to change the delivery address to UK address they told that I have to make a new order but it was not possible due to item sbeing out of stock when I wanted to place new order as turns out they actually never had items in stock on top of the fact they don't ship to Europe. Customer service is not helping and does not care at all about their customers.

Reply from Gaynor Sports
Excellent service
Excellent service , great range of products and swift delivery. Highly recommend Gaynor sports
Great item. Great price.
Great item. Great price. Quick delivery.
Happy customer.
Easy to order
Easy to order. Delivered on time. Good experience overall.
Great product at a good price
Great product at a good price. Prompt delivery. Good experience all around.
A go-to retailer for you outdoor clothing.
Great product selection, Competitive pricing, Simple and easy to order website, What more could you ask for?
Fabulous prices for quality gear
Fabulous prices for quality gear. When Gaynor do a sale promotion they are the best. Great delivery just to put the icing on the cake.
Very highly recommended.
Positive experience, all good.
I think it’s the first time I’ve ordered from Gaynor’s online. (But I could be wrong though).
Item as described, good communications and rapid delivery.
Overall a really positive experience.
Well done to all involved!
Great products at reasonable prices…
Great products at reasonable prices quick dispatch and delivery
Highly recommended
Great site, Great value, super fast delivery, great communication through the whole process, highly recommend
Ordered 2 soft flasks and they arrived…
Ordered 2 soft flasks and they arrived within a few days. The flasks are Salomon so just as required
Excellent service
Excellent service. My Keen sandals arrived promptly. They are so comfortable I’ve worn them most of the summer. A good price too in the sale.
Good quality gear at very competitive…
Good quality gear at very competitive prices and quick delivery.
Excellent Service!
Excellent, first class, prompt and efficient service! Highly recommended!!
prompt delivery
prompt delivery, Quality product, at a competitive price.
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