I tried a coat at the store, (which has a fabulous range of outdoor wear) but didn’t buy at the time. On return home I regretted not buying it so purchased online. The coat arrived very quickly and I’... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great price and excellent service. Delivered the next day. Boots as described and nearly £80 cheaper than identical boots on sale at another shop.
Great service as always, whilst I always visit the store in Ambleside when we visit, the website now provides amazing choice and terrific delivery performance. I no longer have to wait to visit to buy... See more
Recently bought some North Face walking shoes.couldn't fault the quality of the service,price, delivery procedure or the ordering process.Would definitely use this company again for purchasing outdoor... See more
Company details
Written by the company
Gaynor Sports is a family run and owned business in Ambleside - the heart of the Lake District. With a dedication to providing the best possible customer experience, it has grown into what many consider to be the best outdoor retailer in the UK.
Contact info
United Kingdom
- sales@gaynors.co.uk
- www.gaynors.co.uk
4.6
Excellent
403 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great purchase on line
Great purchase on line. Boots arrived securely and perfectly packaged. Very impressive. Shop in Ambleside is great too.
March 27, 2023
Unprompted review
Reply from Gaynor Sports
Hi Jason
Thank you for your review. Glad to hear you've been pleased with the service, online and in-store.
All the best,
Richard Hearne
Customer Services, Gaynor Sports
Item exactly as described
Item exactly as described, delivered promptly and reliably by Royal Mail and at a good price.
March 22, 2023
Unprompted review
Reply from Gaynor Sports
Hi Mike
Thanks for your testimonial, much appreciated.
All the best,
Richard Hearne
Customer Services, Gaynor Sports
Great price.
Great price.
Very good communication and delivered exactly as stated when I ordered.
Thanks
March 27, 2023
Unprompted review
Reply from Gaynor Sports
Hi Adrian
Thank you so much for your kind review.
All the best,
Richard Hearne
Customer Services, Gaynor Sports
Purchased a North Face down gilet for…
Purchased a North Face down gilet for my hubby. Best price online and super speedy delivery.
February 12, 2023
Unprompted review
Reply from Gaynor Sports
Hi Mrs D,
Many thanks for taking the time to leave your valuable feedback.
All the best,
Richard Hearne
Customer Services, Gaynor Sports
Fantastic service
Fantastic service, this company really do look after their customers. I will most definitely buy from them again.
March 20, 2023
Unprompted review
Reply from Gaynor Sports
Hi Lynn
Thank you so much for your lovely review
All the best to you
Richard Hearne
Customer Services
Great company
Great company, good range of products at a fantastic price. Delivery quick and efficient.
March 27, 2023
Unprompted review
Reply from Gaynor Sports
Hi Doug
Thank you for your review, it's much appreciated.
Richard Hearne
Customer Services
A trustworthy company
I purchased online from Gaynor’s but have also visited the store in Ambleside for many years. Really good transaction and the staff in store are really friendly with a massive stock to choose from. They were very impressed with my little boys yo-yo skills 😀
February 9, 2023
Unprompted review
Reply from Gaynor Sports
Hi Simon
Thanks for your testimonial. Really pleased to hear you've had a great experience online and in store.
All the best!
Richard Hearne
Customer Services
Great shop
Great shop. Amazing range of stock. Good prices. I have bought at the store and on-line.
March 15, 2023
Unprompted review
Reply from Gaynor Sports
Hi Craig
Thank you for your review, it's much appreciated.
Richard Hearne
Customer Services
Happy with everything including…
Happy with everything including communication, timely arrival of my order and it was packaged well…unlike some other retailers I have used. Will definitely use again. Thank you.
February 16, 2023
Unprompted review
Reply from Gaynor Sports
Hi Sveta,
Great to read your review, thank you very much for taking the time to share.
Best wishes,
Richard Hearne
Gaynor Sports
Exceptional service as always
I have purchased several items from Gaynor Sports and each time have received excellent service and very fast delivery. This time was no exception and I would highly recommend if you are thinking of making a purchase.
February 10, 2023
Unprompted review
Reply from Gaynor Sports
Hi Adrian,
Thank you so much for your lovely review, really glad you continue to be happy with the service offered.
Best wishes,
Richard Hearne
Gaynor Sports
Great price and quick delivery
February 23, 2023
Unprompted review
Reply from Gaynor Sports
Hi Richard,
Many thanks for your feedback.
Best wishes,
Richard Hearne
Gaynor Sports
Reply from Gaynor Sports
Hi Christine,
We really value your feedback, thank you for taking the time to share.
Best wishes,
Richard Hearne
Gaynor Sports
Very good selection of Goretex jackets…
Very good selection of Goretex jackets at a good price followed up with excellent service. I will most definitely use Gaynor's again
February 2, 2023
Unprompted review
Reply from Gaynor Sports
Hi Helen,
Thanks you so much for your review.
Best wishes,
Richard Hearne
Gaynor Sports
Have ordered a couple of times from…
Have ordered a couple of times from Gaynor Sports, as alway excellent service. Order came in 3days 🥳
March 16, 2023
Unprompted review
Reply from Gaynor Sports
Hi Diane,
Thank you for your kind review. It's really appreciated.
All the best,
Richard Hearne
Customer Services
Excellent service
Excellent service. Quality item and fast delivery. Thank you
March 12, 2023
Unprompted review
Reply from Gaynor Sports
Many thanks for your feedback. Great to hear you've had a positive experience.
All the best,
Richard Hearne
Customer Services
Great service
Great service - dispatched and delivered very quickly and very competitive price on product bought.
March 16, 2023
Unprompted review
Reply from Gaynor Sports
Hi Michael,
We really appreciate you taking the time to leave this review. Glad you're pleased with the service.
Best,
Richard Hearne
Customer Services
1st class as always and a good price
1st class as always and a good price, I will be back
March 16, 2023
Unprompted review
Reply from Gaynor Sports
Thank you so much for your kind review John.
Best,
Richard Hearne
Customer Services
Reply from Gaynor Sports
Many thanks for your review Lesley-Jayne.
Best,
Richard Hearne
Customer Services
Primus Stove delivered great. Investigate recyclable packaging?
I bought a Primus Lite + Stove from Gaynors advertised at a good price. Used Royalmail 24. Order despached efficiently, arrived when it was meant to, clearly addressed and packed boxed nicely in Polythene post bag as per a lot of these online retailers. So really can't fault their service. My only issue is they might start using recyclable paper mailing packaging? - Gaynors, if you're listening, please investigate this option.
February 27, 2023
Unprompted review
Reply from Gaynor Sports
Hi Alan
Thanks for your review, it's really appreciated. I'll forward your comments about packaging onto our operations team.
Wishing you all the best.
Richard Hearne
Customer Services
Great service
Great price on a tent . Fast delivery. Great experience.
February 25, 2023
Unprompted review
Reply from Gaynor Sports
Hi Steve
Thank you so much for your testimonial. It's great to hear you've been satisfied with the service provided.
All the best
Richard Hearne
Customer Services
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