I ordered a few days ago and still haven’t received any form of confirmation email even though money has been taken out. I have since sent 2 enquiry emails but haven’t gotten a response. Edit: rece... See more
Company replied
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See what reviewers are saying
Fantastic products, however half of my order was wrong on delivery. I have sent an email and filled out the submission form on the website trying to resolve the issue. Have received zero reply to eith... See more
Posters were size and quality I'd expect. However, I got refunded the price of 1 poster due to I presume, it being out of stock. Those words weren't actually used though, just said refund and which po... See more
Ordered an Eminem Poster for my son. Paid, got a confirmation email then radio silence!!! Emailed GB Posters to ask for an update, only to find out 4 days later that they have today issued a refun... See more
Company replied
Company details
Written by the company
25+ years of expertise. One mission: bring fans closer to the brands they love. gbpostersmerch.com is a fresh destination for collectors and fans, backed by a team with a long-standing legacy in the licensed poster and merchandise industry. Since the early days of the UK poster scene, we’ve stayed at the heart of fan culture – evolving with it, never standing still. Today, we proudly offer a curated collection of official merch from global icons like Pokémon, One Piece, Fallout, and more – blending our heritage with an eye for what’s next.
Contact info
Unit 5, Riverside Park Industrial Estate, S2 4BB, Sheffield, United Kingdom
- 07497641392
- richard@gbpostersmerch.com
- www.gbposters.com
4.0
Great
7K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Impressive frames
Impressive frames. Ordered a couple of the oak colours.
Safely packed in cardboard boxes. Arrived in good condition.
No cracks or poor quality.
Look good together and good neutral shade.
March 1, 2024
Unprompted review
Reply from GB Posters & Merchandise
❤️❤️
GB Posters are quick on the mark
GB Posters are quick on the mark. Ordered a Transport For London Lines mug and received the next day. Very good packaging.
April 9, 2024
Reply from GB Posters & Merchandise
Hello Ian
Thank you for your feedback we appreciate it, we are glad you received your mug so quickly and in a perfect condition
Kind regards
Good quality frames and very fast…
Good quality frames and very fast delivery would order again
April 7, 2024
Reply from GB Posters & Merchandise
❤️❤️
Brilliant service very pleased with my…
Brilliant service very pleased with my purchase 5💫
April 2, 2024
Reply from GB Posters & Merchandise
❤️❤️
Cancelled my order because of their error.
I ordered a few posters with frames for those. The frames were shown as free in my basket therefore I was not charged for them. My order confirmation comes through, and Monday goes by.
Their website says orders placed between Friday-Sunday will be delivered on Tuesday. Tuesday comes and no package or email. Called today and was told my order was "cancelled" because of a pricing error. I was told I got a refund, even though I didn't and it was only processed when I said I didn't. Never responded to my email asking about my package.
So now, with no posters or frames, only with a refund that will take a week. Never received any email or message about my order being cancelled, and they just kept my money until I questioned it. If I would have forgotten, they would of never contacted nor refunded me.
Just because your terms say that orders may be cancelled if there is an error, it's still in violation of the Consumer Rights Act 2015. Would not buy here again and urge you to stay clear.
April 17, 2024
Unprompted review
Reply from GB Posters & Merchandise
❤️❤️
Reply from GB Posters & Merchandise
Hello John
Thank you for your feedback we appreciate it, we are glad to hear your frame was excellent and you will surely buy from us again
Kind regards
Speedy delivery
Ordered a Metallica poster on Friday lunchtime expecting it on Monday and it arrived Saturday lunchtime. Quick delivery and poster arrived in perfect condition
April 5, 2024
Reply from GB Posters & Merchandise
Hello Richard
Thank you so much for the feedback we really appreciate it, we are glad to here your happy with your poster and this arrived in a perfect condition
Kind regards
Reply from GB Posters & Merchandise
Hello Mary
Thank you so much for the feedback we really appreciate it, we are glad to here your happy with your poster
Kind regards
Lovely prints
Lovely prints, London Underground, exactly what I was looking for. Prompt delivery, well packaged and look great on the wall.
April 1, 2024
Reply from GB Posters & Merchandise
❤️❤️
Took money never sent poster
Took money never sent poster, twice. No comminication. Awful
March 27, 2024
Reply from GB Posters & Merchandise
Hello Danielle
We are sorry you did not receive your Eminem Poster, this is out of stock and has been for a while, we have emailed you already from enquires@gbposters.com stating this is out of stock and you have also been refunded.
Kind regards
Product arrived damaged
Product arrived damaged. Have tried to contact via email and live chat for replacement and have had no response. Finally got response after posting on here and replacement item sent out.
March 31, 2024
Reply from GB Posters & Merchandise
Hello Adam,
We are sorry for the late response, we have been having problems with order confirmation emails and receiving emails through our Edesk chat, we have sorted you this out, please check your emails
KInd regards
Missing a poster from my order
The posters we received were fine and as described online. However we ordered 8 and only received 7 and I have had no response to my request to send the missing poster. Also the packaging was very dented so we were lucky the posters we did receive were in reasonable shape
March 31, 2024
Reply from GB Posters & Merchandise
Hello Annelie Fearon
We are sorry for the late response, we have been having trouble with our order confirmation emails and receiving emails on our Edesk
We are sorry that you are missing a poster from your order
we have now sorted this for you, please check your emails
Kind Regards.
GB Posters Customer Service
Powered by eDesk, the world's #1 eCommerce customer support software
Reply from GB Posters & Merchandise
❤️❤️
Neither liked or disliked
Neither liked or disliked; I ordered the frames, they were delivered - I am happy with the service which operated as I would have expected.
March 24, 2024
Reply from GB Posters & Merchandise
Hello, thank you for shopping with GB posters! Due to the neutrality of the review, we would like to know what we could have done to give you the best service we can provide. We look forward to hearing from you!
Kind Regards
The quality of the product was exactly…
The quality of the product was exactly as advertised. The frames were well packed and arrived safely.
March 28, 2024
Reply from GB Posters & Merchandise
❤️❤️
Reply from GB Posters & Merchandise
❤️❤️
Still not received the parcel
March 26, 2024
Reply from GB Posters & Merchandise
Hello Anwen
We are sorry you have not recived your parcel, we can confirm this has been despatched and is with EVRI but they is a slight delay - tracking number - H0497A0000876501 so you can track this
Kind regards
Order never arrived
Order has now arrived. Thanks for the quick response and also for the speedy delivery.
Now resolved 👌
March 24, 2024
Reply from GB Posters & Merchandise
Hello Ben
we are sorry you have not recived your parcel, we can confirm this has been delivered and is left at side of your green bin
Kind regards
Affordable prices
Impressed with price of the posters very reasonable and my sons are really happy with them .
March 16, 2024
Reply from GB Posters & Merchandise
❤️
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