I ordered a few days ago and still haven’t received any form of confirmation email even though money has been taken out. I have since sent 2 enquiry emails but haven’t gotten a response. Edit: rece... See more
Company replied
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See what reviewers are saying
Fantastic products, however half of my order was wrong on delivery. I have sent an email and filled out the submission form on the website trying to resolve the issue. Have received zero reply to eith... See more
Posters were size and quality I'd expect. However, I got refunded the price of 1 poster due to I presume, it being out of stock. Those words weren't actually used though, just said refund and which po... See more
Ordered an Eminem Poster for my son. Paid, got a confirmation email then radio silence!!! Emailed GB Posters to ask for an update, only to find out 4 days later that they have today issued a refun... See more
Company replied
Company details
Written by the company
25+ years of expertise. One mission: bring fans closer to the brands they love. gbpostersmerch.com is a fresh destination for collectors and fans, backed by a team with a long-standing legacy in the licensed poster and merchandise industry. Since the early days of the UK poster scene, we’ve stayed at the heart of fan culture – evolving with it, never standing still. Today, we proudly offer a curated collection of official merch from global icons like Pokémon, One Piece, Fallout, and more – blending our heritage with an eye for what’s next.
Contact info
Unit 5, Riverside Park Industrial Estate, S2 4BB, Sheffield, United Kingdom
- 07497641392
- richard@gbpostersmerch.com
- www.gbposters.com
4.0
Great
7K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Brilliant and the price I will be…
Brilliant and the price I will be buying more and fast delivery
February 9, 2024
Reply from GB Posters & Merchandise
Hello Nat
Thank you for the feedback we really appreciate it, and we glad you are happy with your posters
Kind regards
Never received item
Never received item. Never had any communication. Emailed multiple times with no a seer
February 9, 2024
Reply from GB Posters & Merchandise
Hello Jody,
We are sorry to hear that you were still expecting your order. On our records, we can see that the order was cancelled upon your request. If this is not the case then please be in touch with us via email.
Kind Regards
100% recommended by me
I've used this company several times, it has always been very straightforward.
Orders turn up quickly, prices are great.
February 11, 2024
Reply from GB Posters & Merchandise
Hello Richard
Thank you for the feedback we really appreciate it, we are glad you are happy with the service
Kind regards
Great prices for quality items
Great prices for quality items. Quick delivery. No problems at all
February 10, 2024
Reply from GB Posters & Merchandise
Hello Gemma
Thank you so much for the feedback we really appreciate it, we are glad you are happy with the service
Kind regards
Reply from GB Posters & Merchandise
Hello Andrew
thank you so much for the feedback we really appreciate it, and we are glad you was happy with the service
Kind regards
Wrong poster sent
Wrong poster sent. Sent me a poster of the London Underground, when I ordered a child’s play 2 poster.. they look the same in every way don’t they?
Contacted the seller just to be ignored, messages I can prove was sent
February 9, 2024
Reply from GB Posters & Merchandise
Hello Ben
We are sorry you have received the incorrect poster,
we have not received any messages from you unfortunately,
can you please send across a photo of what you have received and we can get this sorted for you
Kind regards
GB Posters Customer Service
Always had a positive experience…
Always had a positive experience shopping here. Items come fast. Always in lovely condition.
February 8, 2024
Reply from GB Posters & Merchandise
Hello Chloe
Thank you very much for the feedback we really appreciate it, we are glad you was happy with the service
Kind regards
GB poster frames.
Excellent service from GB posters. My 2 frames came very quickly. Frames were of excellent quality, my posters look fab. Well worth the price.
February 8, 2024
Reply from GB Posters & Merchandise
Hello Gillian
Thank you so much for the feedback, we are glad to hear you are happy with your frames and your posters look fab
Kind regards
Sent the wrong poster
Sent the wrong poster. No customer service at all. I ordered a Chucky poster which was BLACK! They sent a WHITE poster of the London Underground! Yea because they’re so similar! They also send it in a flimsy box that arrived damaged so the poster had been bent in half leaving a lovely crease that we all love so much. Glad I used PayPal to pay for it.
February 17, 2024
Unprompted review
Reply from GB Posters & Merchandise
Hello,
We apologize for any inconvenience caused. It seems there might have been a mix-up with your order. We take full responsibility for this error and sincerely apologize. Providing excellent customer service is our top priority, and we regret that we fell short of meeting your expectations. Moving forward, we kindly ask that you please notify us of any issues with your orders to ensure a smoother experience.
Best regards,
GB Posters Customer Services
Reply from GB Posters & Merchandise
Hello Majella
Thank you so much for the feedback we really appreciate it, we are glad to hear your poster is fab
Kind regards
Reply from GB Posters & Merchandise
Hello Matthew
Thank you so much for the feedback we really appreciate it, we are glad to hear our products are great and our customer service is up to what we expect.
Kind regards
still yet to receive item
still yet to receive item after purchasing on the 1st of February 2024. Delivery stated to be dispatched within 48 hours yet nothing received or any confirmation email but an email to ask to write a review for my item .. 3 items which I have yet to receive!
February 1, 2024
Reply from GB Posters & Merchandise
Hello,
I am writing to extend our sincerest apologies for the delay in delivering your order. Regrettably, unforeseen challenges have arisen, impeding our usual promptness in fulfilling your order. Please rest assured that rectifying this delay is of utmost importance to us.
You should have received your order on 24th February,
Again we apologise for the delay.
Looks gd
It were straight forward getting what I ended will defo order of u again at sum point
January 30, 2024
Reply from GB Posters & Merchandise
Hello Hazel
Thank you so much for the feedback we really appreciate it, we are glad to hear you will be ordering from us again this is what we like to see
Kind regards
Awful company no customer service
Awful company no customer service , never recieved product or response to email no tracking etc ..
January 24, 2024
Reply from GB Posters & Merchandise
Hello Racheal we are sorry you did not receive an email like you should have ( can you please check your junk) that the Eminem Collage poster is out of stock, and you was refunded on the 24th of Jan.
Kind regards
Ordered from them twice
Ordered from them twice - both times deliveries were intact and as advertised. Nothing to complain about, decent picture frames at a good price.
January 23, 2024
Reply from GB Posters & Merchandise
Hello Dan
thank you so much for the feedback we really appreciate it, we are glad to hear our frames are decent just what we like to hear
Kind regards
Excellent service
Excellent all round service will definitely use this company again 5* good quality posters
January 28, 2024
Reply from GB Posters & Merchandise
Hello Susi
Thank you so much for the feedback we really appreciate it, we are glad to hear you received the best service as this is what we like to do
Kind regards
Delighted so thank you
Really pleased with the service and product
My picture looks beautiful in the frame and the oak frame matches beautifully with my oak hearth and doors
Fabulous
January 25, 2024
Reply from GB Posters & Merchandise
Hello Joanne
Thank you so much for the feedback we really appreciate it, we are so glad to hear that your frame is just what you needed.
Kind regards
Frame came in perfect condition and the…
Frame came in perfect condition and the delivery was quick.
January 21, 2024
Reply from GB Posters & Merchandise
Hello Jasmine
Thank you so much for the feedback we really appreciate it, we are glad to hear your frame arrived in a quick turnaround
Kind regards
Brilliant service and poster came in…
Brilliant service and poster came in perfect condition.
January 26, 2024
Reply from GB Posters & Merchandise
Hello Rhoda
Thank you so much for the feedback we really appreciate it, we are so glad you received brilliant service and your poster arrived in a perfect condition
Kind regards
Excellent.
Really pleased with the frame and the speed of delivery.I would definitely use this company again.
January 24, 2024
Reply from GB Posters & Merchandise
Hello Gillian
Thank you so much for the feedback we really appreciate it, we are glad to hear you will be using us again thats just what we like to hear
Kind regards
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