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Rated 1 out of 5 stars

I would give this company 0 stars if I could. Customer service is atrocious. They don't reply, even after repeated prompts. I ordered a bracelet three months ago, they never delivered. You get no... See more

Rated 1 out of 5 stars

GearZap have informed me that there is going to be a delay in sending the goods. They appear to have initiated payment through PayPal, but I'm not clear whether the transaction will complete even if t... See more

Rated 1 out of 5 stars

The advertised a bluetooth keyboard as universal with Apple and Android logos on the webpage. I purchased one, but it was marked as IOS and does not work with an android device. I have tried to con... See more

Company replied

Rated 1 out of 5 stars

Ordered an item on a BOGOF prom same day only was sent 1 item on complaining was told it was not a BOGOF prom sent them a copy of thé prom I received from them. Certainly will Not be using them ever a... See more

Company details

  1. Cell Phone Accessory Store

Information provided by various external sources

Huge range of tablet, MacBook & laptop accessories. Choose from top brands like TwelveSouth, KNOMO and Speck. Order before 6pm and get same day dispatch. Buy now! Fast delivery!


Contact info

1.1

Bad

TrustScore 1 out of 5

224 reviews

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Rated 1 out of 5 stars

I would give this company 0 stars if I…

I would give this company 0 stars if I could.
Customer service is atrocious. They don't reply, even after repeated prompts.
I ordered a bracelet three months ago, they never delivered. You get no shipping confirmation, no tracking number.
My money is gone.
Avoid this website at all costs.

October 22, 2018
Unprompted review
Rated 1 out of 5 stars

Cheap products coming from China

Cheap products coming from China. Quality far less than the pictures they show on their website. Their support email doesn't answer any of my emails. To get a refund I have to send everything back to China but, if they don't give me the money back, I have no one to complain about it. Never again. Would give zero stars if I could.

June 29, 2018
Unprompted review
Rated 1 out of 5 stars

Never going to use them again

This website is full of crap, Avoid it at all costs, they will take your dam money and say they have "Shipped" the item out to you but you will NEVER get it.

Won't even answer with real message back to you from super always the default "Its on its way with shipping info."

So yeah, AVOID THIS WEBSITE. All the +5 stars on here are premade from this website Fake reviews.

March 10, 2017
Unprompted review
Rated 5 out of 5 stars

Brianj

service like lightening , good product ,right price. notified that the product had been picked and packed ,arrived the next morning .
very well done Gearzap .
thanks again

September 14, 2015
Unprompted review
Rated 1 out of 5 stars

timewasters

I've ordered on 2 of JUNE with special delivery and on on 9th they email me that they unable to deliver

June 9, 2015
Unprompted review
Rated 5 out of 5 stars

martin inverness

excellent service kept informed of order s progress from initial order to dispatch time and delivered promptly

April 11, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent quality, great service

Extensive range of products for all devices at competitive prices. Look out for offers around the site. The published reviews of items are really helpful.

The MacBook Air cover I purchased was considerably cheaper than other companies. Postage was extremely reasonable and even on the cheapest delivery option arrived a lot quicker than I expected.

Communication emails were very helpful, but not excessive.

Would highly recommend this comany.

April 5, 2015
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

I made an order for a backpack twice by mistake, I got a call immediately asking if it was 2 that I wanted to order. Customer services were very helpful and quick processing. Next day delivery really is next day with estimated hour of receiving the product. Highly recommend.

August 28, 2014
Unprompted review
Rated 5 out of 5 stars

BRILLIANT SERVICE

I purchased a case for for my Galaxy Tab S, unfortunately the product was not in stock due to it being a brand new release by Samsung. However when I called to check the products availability I was told it was on its way to GearZap from their suppliers and, they delivered it to me next day.
The attitude from the staff was helpful and friendly not sure of the guy I spoke to but he couldn't of done any more to make me feel important and very impressed happy to recommend.

August 8, 2014
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Product broke after purchased but a replacement was sent quickly but was the incorrect one but this was replaced with the correct one. All dealt with quickly and efficiently. Many thanks

June 26, 2014
Unprompted review
Rated 5 out of 5 stars

Simply Outstanding !

I have been purchasing items fro Geazap.com for quite a while now and every time they met my expectations in terms of product and delivery. Thank you !

June 16, 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic service! All the best for half price!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I was loooking for something to hold my new MacBookAir in.I looked around on the net and also in town, but I didn't like that much anything I found.At last I asked my collegue who is an Apple fan and asked him what to choose.He told me it has to be KNOMO.I never heard of it, by looked at it on the net and it was love at first sight.Also for half price it was even better.And it arrived just as you promised and it is beautiful, I love it!

May 29, 2014
Unprompted review

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