GENEVO Reviews 89

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Ordered wrong part by accident. Spoke to one of the guys who was very helpful told him what i needed he said post back wrong one i ordered and he refund me and send me out the correct part i needed an... See more

Company replied

Rated 5 out of 5 stars

I was somewhat unhappy to discover they did not provide the USB-C to RJ11 power cable as standard in the pack. I assumed the USB port was power enabled. They contacted me immediately and offered to se... See more

Rated 4 out of 5 stars

We don't really have issues with permanent built speed cameras, as if the authorities would dare to put one up. In the middle of the night a farmer or similar will come along and tear it out of the si... See more

Company replied

Rated 5 out of 5 stars

I have my Genevo Max a week now. Several independent sources recommend the Max for Ireland. It outperforms any previous detector I've tried. I had to contact Josef at customer care to help with a few... See more

Company replied

Company details

  1. Electronics Company

Written by the company

Since 2012, we bring solutions to all motorists, professional drivers, and car enthusiasts who want to travel safe, stress-free and want to focus purely on driving.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

89 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Genevo Max - '1 year review' Germany

Genevo offers a very good advisory, even calls you back sometimes & you get an aswer to every question before the deal.
Updates are possible every 3 months (free & optional) and easy to get to without any login. The Genevo max is small, easy to handle, doesn't get under my skin using it & boots up real fast.

This no fancy pioneer tool anymore.

You got so many setting options, that it will work for you, no matter how you config it.
Only Problem: No Eso blocking technically possible with a mobile device & the Genevo Max is pretty expensive - but this was both mentioned before and i am glad at least someone offers a solid detection device.
If you live in a urban area, this is perfect for you
Not working for the high speed tracking on motorways (Eso Es 3.0)
But the Max works fine within it's limits and just when you forgot it's presence, it warn's you from a mobile PoliScan ...
Dodging a bullet gives you always a satisfying smile.
The feeling of a safe drive across big towns and inner city's is great and it saved me two times big ;-)

February 6, 2022
Unprompted review
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Reply from GENEVO

Hello,
We are happy to hear about your satisfaction. Feedback from our customers is precisely the thing that pushes us further and allows us to be the best on the market.

Rated 5 out of 5 stars

They are amazing company they always…

They are amazing company they always contact us if any problem to sort it out always they do update not only they sell the product They also work on it so they make the customer happy successful what we pay it’s an amazing company and service thanks

October 25, 2021
Unprompted review
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Reply from GENEVO

Hello,
and thank you for your kind words. We are glad our work makes our customers satisfied and happy. It motivates us to never stop inovating and improving.

Rated 5 out of 5 stars

Delighted with my purchase…

I am very satisfied with the experience of the company Genevo.The Genevo max is a quality device .The supplied accessories are well thought out and complete.
A very special thanks to Mr Holan who was wonderfully responsive to the questions i asked him.
Th D from France

July 12, 2021
Unprompted review
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Reply from GENEVO

Hello,
we are pleased to read that you are satisfied by our product and service. Our salesmen do their best to help our customers find a detector that suits them and are always happy to answer any questions the customer may have.

Rated 5 out of 5 stars

This is a truly professional company

This is a truly professional company, their sales and support was a wonderful experience. I would not Hesitate to recommend Genovo to others..

Thank you again!

June 21, 2021
Unprompted review
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Reply from GENEVO

Hello,
thank you for your review. We are glad to hear that you are happy with our service and we believe you'll be even happier with our product.

Rated 5 out of 5 stars

Great comapany

long story short, i was hesiteting on spending this much money on a device i've never tried. upon contacting the sales they explained and gave all the details i needed to know to decide, when i finally decided to purchase my Genevo max my card didn't go throught and when i asked Genevo about doing a bank transfer they send me the detail i needed to complete the transfer. when i contacted sales about the best setting for the genevo max they kindly provided a table with the best setting for detection.

June 16, 2021
Unprompted review
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Reply from GENEVO

Hello,
we are happy to hear that you were happy with our guidance. Our sales representatives always try to help our customers find a product that will suit their needs, offer help in case any hiccups happen during the payment process and answer any questions the customer may have about their new GENEVO detector.

Rated 5 out of 5 stars

My Genevo One M had speaker issue

My Genevo One M had speaker issue. I send it from Finland to Genevo (Poland) and 2 weeks later I got it back fixed! One person in sales team and one person in custome service, I was writing emails to both employees was responding to my emails in couple hours. And how they solve my promblem and how they were wrinting was extremly polite and professional. I also bought new device, Genevo Max.

I highly recommed to buy direclty from genevo!

I´m so happy how they deal with customers!

April 22, 2021
Unprompted review
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Reply from GENEVO

Hello,
we thank you for your review and are glad that we could be of service to you. We do our utmost to ensure that our products work flawlessly, and should an issue arise, we try to resolve it in a manner that is both quick and satisfactory for our customers. We believe that both your GENEVO ONE M Edition and your new GENEVO MAX will serve you well.

Rated 5 out of 5 stars

The guys at Genevo couldn’t be more…

The guys at Genevo couldn’t be more helpful
I have a Genevo Pro mated to a 4 head ALP and they took time to help me set it up
Highly recommend company with very knowledgeable and helpful people

April 15, 2021
Unprompted review
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Reply from GENEVO

Hello,
thank you for your review. We do our best to help our customers pick and set up the ideal detector for them and we're happy that we could help you.

Rated 5 out of 5 stars

More then satisfied customer from Belgium

I was looking for information on the product of my choice, an i received immediately an answer with all the info i needed, as well as background information on the products, my experience was a really pleasure , i decided to buy and 2 days later DHL delivered perfectly as agreed, then i was surprised to receive a call to find out if all was as requested.

April 13, 2021
Unprompted review
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Reply from GENEVO

Hello,
we appreciate your review. We try to give our customers as much information as is needed to help them pick the best detector for them and we like to ensure that they're happy with our products.

Rated 5 out of 5 stars

Genevo Pro

Great device, easy communication and quick answers to inquiries ... recommendation!

March 25, 2021
Unprompted review
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Reply from GENEVO

Hello,
We are happy to hear about your satisfaction. Feedback from our customers is precisely the thing that pushes us further and allows us to be the best on the market.

Rated 5 out of 5 stars

BEST

I have used Genevo ONE M Radar detectors for two years, and it has worked really well! I can recommend the Genevo ONE M radar detector to everyone!

March 24, 2021
Unprompted review
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Reply from GENEVO

Hello,
We thank you for the review and believe that your GENEVO radar detector will reliably serve you for a long time.

Rated 5 out of 5 stars

Value, function and backup make Max a great investment.

I have my Genevo Max a week now. Several independent sources recommend the Max for Ireland. It outperforms any previous detector I've tried. I had to contact Josef at customer care to help with a few teething problems. Great feedback and assistance. All emails answered quickly and honestly. I am confident that Genevo will continue to take care of me. With such technology with backup and updates, you definitely get what you pay for and I would strongly recommend this product.

February 24, 2021
Unprompted review
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Reply from GENEVO

Hello,
we're happy about your recommendation and trust our product will serve you well.
Josef and all of our other customer service representatives will gladly answer any future questions you may have.

GENEVO Support Team

Rated 5 out of 5 stars

Great model this genevo max.

Great model this genevo max.. Works perfectly like promised in genevo web pages.. Harley Davidson advertise " loud pipes saves lives.... genevo max " max saves speed fines....

February 13, 2021
Unprompted review
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Reply from GENEVO

Hello,
we're glad to hear that you're happy with the performance of the GENEVO MAX and we trust it will protect you from many fines.

GENEVO Support Team

Rated 5 out of 5 stars

Good product and excellent support

Peter from Sales help me which product to buy for my country. Genevo works perfectly in Spain!!

February 4, 2021
Unprompted review
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Reply from GENEVO

Hello,
we always try to help our customers to find a device that will suit their needs and we're happy that we could help you as well.

GENEVO Support Team

Rated 5 out of 5 stars

A company that highly values it's customers.

I can't praise the customer service level of Genevo highly enough.
They stepped in & supported me after a 3rd party had let me down with an after sales issue.
Their premium products & service levels have secured me as a future customer.
Thanks especially to Joseph.

December 22, 2020
Unprompted review
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Reply from GENEVO

Hello,
we apologize for your bad experience with one of our parthers, but are delighted to hear that we could reinvigorate your trust in us.
Our customer service representatives, including Joseph, always try to resolve any situation to the highest satisfaction of our customers.

GENEVO Support Team

Rated 5 out of 5 stars

Top team!

Excellent service and customer support!

October 7, 2020
Unprompted review
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Reply from GENEVO

Hello,
we're pleased to hear that both we and our products were of help to you.

GENEVO Support Team

Rated 5 out of 5 stars

Genevo MAX

Good company to deal with, been very responsive on the product queries I've had. Nice detector and picks up digital gatso in the UK 😎

July 22, 2020
Unprompted review
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Reply from GENEVO

Hello,
it was our pleasure to answer your questions.
We're always working hard to make sure our detectors are up to date and able to detect any measuring devices used on the roads.

GENEVO Support Team

Rated 5 out of 5 stars

Top product

Top product, it is an protecting angel on the road. I was rather sceptic before buying, but after few months of using it, I can highly recommend....

June 10, 2020
Unprompted review
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Reply from GENEVO

Hello,
we're happy to hear that our product has served you well and answered any doubts you may have had about radar detectors.

GENEVO Support Team

Rated 5 out of 5 stars

Pretty much everything went great

Pretty much everything went great. Very informative communication before purchase, quick delivery (2nd day after payment) and of course detector Genevo Max works like a charm. So I can definitelly recommend Genevo.

June 8, 2020
Unprompted review
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Reply from GENEVO

Hello,
we're glad to hear that the GENEVO MAX has served you well and appreciate your commendation.
We try to be as time efficient as possible and deliver our products to our customers in the shortest possible time frame.

GENEVO Support Team

Rated 5 out of 5 stars

As a proud owner of GENEVO One M I…

As a proud owner of GENEVO One M I would like to point out a great support and premium database of red light and speed section cameras. Much better compare to my previous Valentine One. Well done GENEVO.

June 8, 2020
Unprompted review
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Reply from GENEVO

Hello,
our customer support and database specialist try their best in order to protect you from any stationary threats you may encounter, resolve any issues you may experience or answer any question you may have.

GENEVO Support Team

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