A timed safe is not a common product to find. There are cheap plastic things or very expensive and difficult safes. Genie Hand Timed Safe was affordable, sturdy and works flawlessly. When I lost my... See more
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See what reviewers are saying
The company is truly striving to provide a great experience, through its both products and customer service. I previously got a small size of the Time Lock Countdown Safe, the older version,... See more
Great tool in helping me "lock things out" that are influencing my life. Strong sturdy construction. I wasn't sure about one aspect of the operation and Dan in customer support was very quick and resp... See more
The Genie Hand Safes are very well built and offer several models to choose from at various price points to fit your needs. The safe arrived on time. The number one thing you notice first is that the... See more
Company details
- Safe and Vault Shop
- Furniture Accessories Supplier
- Safety Equipment Supplier
- Security Equipment Store
- Security System Supplier
About Genie Hand
Written by the company
Safes for Every Need!
Take back control with our professional Time Lock Safes
Since 2012, we have specialized in the production of high-quality time-lock security solutions. Our safes are designed to help with habit control, addiction management, and enhanced business security.
Our Specialized Collection
Warranty & Support
2-year warranty
All safes are covered by statutory consumer warranty in accordance with applicable regulations.
In case of manufacturing defects or lack of conformity, the Customer is entitled to free repair or replacement of the Product, at no additional cost. Where legally applicable, the Customer may request a price reduction or contract termination with a corresponding refund.
We are responsible for conformity defects that appear within 24 months from delivery. Claims may be exercised within 26 months from the delivery date.
✔ Free repair or replacementIn case of manufacturing defects or lack of conformity, the Customer is entitled to free repair or replacement of the Product, at no additional cost. Where legally applicable, the Customer may request a price reduction or contract termination with a corresponding refund.
We are responsible for conformity defects that appear within 24 months from delivery. Claims may be exercised within 26 months from the delivery date.
✔ Clear warranty coverage
✔ Dedicated after-sales support
✔ Transparent consumer protection
Contact info
Largo Giacinto Menotti Serrati 3, 58100, Grosseto, Italy
- info@geniehand.com
- www.geniehand.com
4.8
Excellent
159 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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So happy about my safe
So happy about my safe, well built and easy to use.
Support very friendly and always available to help!
April 19, 2020
Unprompted review
Really great product and service!!
Really great product, really great service!
Definetly recommend!
March 31, 2020
Unprompted review
Worked exactly as I imagined.
Helps me to control my mobile phone addiction and allows me to stay at the library for long hours.
March 24, 2020
Unprompted review
Fantastic
Fantastic safe I search for in many years. Recomened it warmly
March 18, 2020
Unprompted review
No reply from company after receiving…
No reply from company after receiving the product and not being satisfied requesting for a return. Bad product! Do not buy.
March 17, 2020
Unprompted review
Reply from Genie Hand
Dear David,
We apologize for the inconvenience.
Please contact us at info@geniehand.com and we will help with your refund.
Follow up: We checked our email records, and we answered one day after your request.
We also asked you to contact us at our email so that we can help you with the refund, but we didn't receive any message from you.
We are available at any time you would like to contact us if you are not satisfied with our product.
Best
Genie Hand
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