GetaroundReviews 

98,872
TrustScore 4 out of 5

4.2

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Rated 3 out of 5 stars

Totally bogus GPS supposed to allow to find the car... bugs and crashes in the app. I give three stars nevertheless because I am convinced these are just software debugging issues. Something... See more

Rated 4 out of 5 stars

Personal interaction with the car owner was great! The overall experience with Getaround was good, except that it's so weird that the profile verification process cannot proceed during a weekend! What... See more

Rated 5 out of 5 stars

Smooth user experience, from booking to pick up and drop off. Very competitive price, a fair fuel policy, and human contact with thw owners!

Rated 5 out of 5 stars

Informations et parking tres accsseible vehicule impeccable et proprietaire tres dispo en cas de pepin. Nous relourons avec plaisir :)

Company details

  1. Car Rental Agency
  2. Car Leasing Service

Written by the company

Social carsharing: Rent cars by the hour from people around you. Start renting out yours today and earn cash.


Contact info

4.2

Great

TrustScore 4 out of 5

99K reviews

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4.2

All reviews

(98,872)

27,924 reviews in the last 12 months

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Rated 3 out of 5 stars

Bogus GPS and a bit buggy

Totally bogus GPS supposed to allow to find the car... bugs and crashes in the app.

I give three stars nevertheless because I am convinced these are just software debugging issues. Something coded a little to quickly or vibey ?

Good luck and please test better. Your customers deserve it.

But it’s a nice rental option and without these problems it would have been a 5-star review, no doubt.

June 27, 2026
Rated 1 out of 5 stars

Car not at Point of Pickup

Car not at Point of Pickup. No contact possible via phone or email either to owner or Getaround. Absolute Desaster. 0/10 points. I want my Money back asap.

June 29, 2026

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