The car got us where we wanted, it is super convenient to have a designated parking space and not have to look around for a place when returning. It was our first time with a baby and we had enough pl... See more
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1 ère location pour un week-end. Dans l ensemble ca s est bien passé juste le début un peu chaotique. Véhicule pas a bonne adresse indiqué
Good first experience. Initially the car didn't open but I got instant support over the phone and the issue was solved in 2 minutes. Good car, straightforward information. I would repeat my rental.
Everything was very easy to do, the instructions were very clear, and I’m very happy with using this application.
Company details
Written by the company
Social carsharing: Rent cars by the hour from people around you. Start renting out yours today and earn cash.
Contact info
55 Green Street, 94111, San Francisco, United States
- www.getaround.com
4.2
Great
95K reviews
Asks customers to review
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Bad car no airconditioning
May 24, 2026
First time I write a review for an app
First time I write a review for an app. But the experience with them is so unreal that I have to.
So many faulty cars
So many unjustified charges
Unreachable customer service - non existant.
Avoid at all cost
May 21, 2026
Unprompted review
No substantive response to damage case since January
I have been trying since January 2026 to obtain a substantive response from Getaround regarding a €3,300+ clutch and dual-mass flywheel repair after repeated rentals of my vehicle through the platform.
Despite multiple contacts via the app, phone support and email — including to the legal department — I have not received any response beyond automated replies and references to the standard damage compensation procedure, which does not apply in this case.
I have been renting out my car through Getaround for several years and therefore find this lack of response particularly disappointing, especially in light of the recent announcements regarding Getaround’s European expansion and strengthening of its user community.
I still hope the matter can be reviewed properly by a responsible person.
May 22, 2026
Unprompted review
accessible, ultra propre
La voiture était facilement accessible, ultra propre et fonctionnel. Merci !
May 20, 2026
Parking accessible facilement et…
Parking accessible facilement et vehicule facile à conduire!
May 18, 2026
Excellent service.
May 16, 2026
Car was good and Ernesto was very quick…
Car was good and Ernesto was very quick in replying to my messages.
May 16, 2026
User friendly and very performant app
User friendly and very performant app, the system is easy to use, no nonsense, what you see is what you get.
May 19, 2026
Conforme à la description
Conforme à la description, location simple et efficace, je recommande !
May 16, 2026
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