The car got us where we wanted, it is super convenient to have a designated parking space and not have to look around for a place when returning. It was our first time with a baby and we had enough pl... See more
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1 ère location pour un week-end. Dans l ensemble ca s est bien passé juste le début un peu chaotique. Véhicule pas a bonne adresse indiqué
Good first experience. Initially the car didn't open but I got instant support over the phone and the issue was solved in 2 minutes. Good car, straightforward information. I would repeat my rental.
Everything was very easy to do, the instructions were very clear, and I’m very happy with using this application.
Company details
Written by the company
Social carsharing: Rent cars by the hour from people around you. Start renting out yours today and earn cash.
Contact info
55 Green Street, 94111, San Francisco, United States
- www.getaround.com
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Everything worked smoothly
The owner was super responsive, helpful and flexible. The car worked flawlessly. Can recommend without hesitation.
Rented van 2 times, broke down
Rented van 2 times, both vehicles broke down, a world of hazle with things transported
I am not using getaround again
Good for rentals, bad support team
Good for rentals, however their support is useless I got a "ticket" fee deducted from my deposit for parking in an illegal spot, the thing is, I never parked there, I think the car owner scammed me. But what bothers me is that the support was unwilling to hear my side of the story nor provide me with details of the ticket to verify its legitimacy!
Die App hat super funktioniert.
Application
Broken sensors and loud beeping
As others have mentioned, the sensor for the backseats is broken. This results in loud and constant beeping while driving - we returned the car an hour early because this is hardly bearable.Any time one stops the doors also frantically look and unlock, which is quite frustrating when driving in the city where one needs to stop frequently at red lights. Given that these problems are not new, it is strange that the owner has not taken care of them.
Simple, rapide et efficace.
Nickel !!!!
Super pratique
Excellente alternative à la location…
Excellente alternative à la location classique permettant à des particuliers de diminuer les frais de leur propre voiture
Application facile d'utilisation et très bien pensée
Good over all
Super application
RAS. Impeccable, application utilisable clairement, il faut bien suivre les instructions
A nice experience
The car was very nice, clean, we had no problem meeting the properior. All together a nice experience
Perfect bug truck for moving things
Perfect bug truck for moving things ! Great communication with owner
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