getdeardoc.com Reviews 284

prompt and willing to help with our issue

I've worked with DearDoc for many years now. Service has been great. Especially with Maria Ochoa who helps me anytime I need to make updates with our website. Maria is always quick to respond, friendly, and very helpful. The website looks great and our patients engage often with the chat bot. Thank you Maria and DearDoc for taking great care of us.

Promised to get me a lot of business started charging me $700 then started charging $1100 with zero results... Had to really fight even threaten to get an attorney to get refund.

Jason was very helpful during our meeting about the results we’ve gotten from Dear Doc. 20 referrals in a month of using the service exceeded expectations!

The correct QR code was sent.

Very prompt to respond to my request and solve the issue. I really appreciate it.

She is always quick at resolving the issues we have at hand and very good with communication. I appreciate you, Fernanda!!

Pablo was professional, knowledgeable, and a pleasure to work with.

Communication is great - I am unsure my request was fulfilled though. The ticket was marked resolved but I am not seeing where the change was made. Hopefully I can speak with the same rep and get some insight on what adjustments they made.

So far I've had a great experience with dear doc, our chat bot alone has generated 70 new patients in the last 90 days! Jason Minderler has been particularly helpful for getting our systems up and running. If you're looking for a turnkey way to increase your patient referrals definitely consider Deardoc.

Help was instant and provided exactly what I needed.

We have been working with Jason at DearDoc for 6 months. He has been totally amazing to work with and we have gotten 180 referrals in the last 60 days. Over 65% of them are new patients! The always have the best interest of the practice in mind.

Cassidy helped me look over all the results and showed me tips going forward to maintain!

I hate even talking about this because it feels like admitting I got burned. The product promised growth for my practice, but all it delivered was more stress. Being locked into a long contract became suffocating once it was clear that results were barely coming in. I paid a premium and watched a trickle of weak leads appear, not real patients. The numbers never added up and every bill was painful to see. Most people abandoned it before anything useful happened, and it is easy to understand why. In the end, it was an expensive lesson learned the hard way.

Cassidy Knox is helpful, friendly and knowledgeable.

They made this very easy with a zoom call to show us exactly what to do.

Cassidy Knox explained everything very plainly ans concisely. Very knowledgeable about DearDoc products and services!

Alejandrina is very knowledgeable and knows her subject well enough to be brief leaving us a clear understanding of the subject. She also answers questions promptly.