Arcie followed through with a problem I had and kept in contact with me so I knew what was happening. Arcie anticipated any concerns I might have had and let me know the next steps. Arcie was thoughtf... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
12 weeks into my journey I have felt supported in so many ways. Weekly emails with interesting facts & information about side effects and medication info. So many amazing recipes on the app as well.... See more
Company replied
I really appreciate the super fast response to any equiry I may have. The follow up information provided is very helpful and makes me feel valued. I received top notch Customer service. My delivery ha... See more
Company replied
Odd start as I actually had an awful experience with Moshy due to one of there workers failing to organise my order but after having dealt with Brian Sagahun from Moshy who completely flipped my exper... See more
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Company details
About Moshy
Written by the company
Moshy is healthcare that believes in you.
We’re a digital health clinic built around the needs of Australian women — because too often, they’re expected to wait, juggle, and just put up with it. We offer clinical, personalised care with prescription treatments delivered straight to your door.
From weight and skin to mental health and more, we make accessing care easy, fast, and judgement-free. It’s all online, on your terms, with wraparound support from real doctors, dietitians, and nurses who get it.
Get started today – check your eligibility.
Doctor-prescribed medication: Backed by science and tailored to your specific needs.
Health tracking: Stay on top of your journey with integrated tools and expert check-ins.
Free delivery: Discreet treatments shipped to your door, when you need them.
Online consultations: Speak with Australian practitioners from the comfort of home.
Contact info
Level 2, 25 Cooper Street, 2010, Surry Hills, Australia
- hello@getmosh.com
- www.getmoshy.com.au
4.6
Excellent
367 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Moshy help
They were able to answer all my questions withing minutes. great customer service
June 5, 2026
Unprompted review
Reply from Moshy
Thank you so much for this fantastic review, we really appreciate it. Thanks again, Moshy team
The nurse was very helpful and…
The nurse was very helpful and knowledgeable and very friendly! I appreciate speaking with this lady so much thank you 😊
June 5, 2026
Reply from Moshy
Hi Jessica, thanks so much for taking the time to leave this review. It is great to see the Nurse was helpful and knowledgeable, we are very proud to be able to provide this service, and I'll make sure she see's this feedback. Thanks again, Alex - Moshy team
Reply from Moshy
Hi Davida, thanks so much for this review. We really appreciate it :) Thanks again, Alex - Moshy team
It works!!
It works!!! Great customer service, and the app is straightforward. The medication is delivered to your doorstep. There are also many support groups on Facebook too!
June 4, 2026
Reply from Moshy
Hi Debbie, thanks so much for taking the time to leave this amazing review. We really appreciate it. Thanks again, Alex - Moshy team
Reply from Moshy
Hi Vika, thanks so much for taking the time to leave this review. We'll do our best to keep standards high. Thanks again, Alex - Moshy team
I got the answer to the question I was…
I got the answer to the question I was confused about.
June 5, 2026
Unprompted review
Reply from Moshy
Hi George, thanks so much for this review, we really appreciate it. Thanks again, Alex - Moshy team
Easy and safe.
May 27, 2026
Reply from Moshy
Hi Christine, we really appreciate you taking the time to leave this review. Thanks so much. Alex - Moshy team
Callum at Customer Service was so very…
Callum at Customer Service was so very helpful and understanding, and made be feel at ease, which was very much appreciated.
June 3, 2026
Unprompted review
Reply from Moshy
Hi Wendy, thanks so much for leaving this review, we really appreciate it, and I'll make sure Callum see's this feedback. Thanks again, Alex - Moshy team
Dianne Marie Carrillo managed to sort…
Dianne Marie Carrillo managed to sort out the problem for me. It was fixed within a couple of hours. Very good communication. I’m very happy with their service.
June 3, 2026
Unprompted review
Reply from Moshy
Hi Alex, thanks so much for this great review. We think Dianne is fantastic, and its great to see you agree. I'll make sure she see's this feedback, and we'll do our best to keep standards high. Thanks again, Alex - Moshy team
Easy to set up
Was easy to set up and it works as well.
CS is very responsive and always have their support and answer within 24 hrs. I never had issues with the billing and delivery.
June 1, 2026
Unprompted review
Reply from Moshy
Hi Yohana, thanks so much for taking the time to leave this review. We really appreciate it, and will do our best to keep standards high. Thanks again, Alex - Moshy team
Reply from Moshy
Hi Nathan, thanks a lot for taking the time to leave this review. Quick, easy, no fuss, professional is exactly what we are aiming for, so this really means a lot. Thanks again, Alex - Moshy team
very quick response and answered my…
very quick response and answered my question without issue
May 13, 2026
Unprompted review
Reply from Moshy
Hi Vanessa, thanks a lot for this great review, it is awesome to see the team were able to help quickly. Thats what its all about. Thanks again, Alex - Moshy team
They are wonderful to deal with
They are wonderful to deal with. They don't bombard you with unnecessary emails and messages. The prescription is delivered promptly to my house. Highly recommend 👌
June 1, 2026
Unprompted review
Reply from Moshy
Hi Rosemary, thanks so much for taking the time to leave this review. It really helps other people to discover us and your recommendation will mean a lot. Thanks again, Alex - Moshy team
Dianne Marie was efficient and helpful
Dianne Marie was efficient and helpful. Excellent service !!
June 1, 2026
Unprompted review
Reply from Moshy
Hi Anje, thanks so much for this great review. We think Dianne is tops, and its nice to see you agree. I'll be sure to share this feedback with her. Thanks again, Alex - Moshy team
Excellent communication throughout
Excellent communication throughout. Fast delivery. Convenience of Afterpay. Great service!!!
May 31, 2026
Unprompted review
Reply from Moshy
Hi Angela, thank you so much for taking the time to leave this review. We really appreciate it. Thanks again, Alex - Moshy team
Good delivery service
Good delivery service - easy to renew script and keep in touch.
May 29, 2026
Unprompted review
Reply from Moshy
Hi Alissa, thanks very much for this review. Great to see the team are making it easy. If you have any feedback on how we could improve to 5 stars, please let me know and we'll do our best. Thanks, Alex - Moshy team
Reply from Moshy
Hi Penny, thanks so much for this review. We really appreciate it, and will do our best to keep standards high. Thanks again, Alex - Moshy team
Excellent Customer service
I was really grateful for the wonderful people from customer service. They were friendly and very understanding and we're happy to help with any questions i had. I think that they offered the best customer service experience that ive had in a lo g time. Thank you team.
May 29, 2026
Reply from Moshy
Hi Belinda, thanks so much for this amazing review. We are really proud of the team, and its great to see they were able to deliver top quality service for you. We'll do our best to keep standards high. Thanks again, Alex - Moshy team
Reply from Moshy
Hi Melanie, thank you so much for this awesome review. It is great to see the team were both prompt and helpful. Thanks again, Alex - Moshy team
Loving the process so far
Loving the process so far, very supportive team that checks in. I am so glad I chose Moshy
May 20, 2026
Reply from Moshy
Hi Kel, thanks for this amazing review. It is great to see you are feeling supported on this journey, thats what its all about. Thanks again, Alex - Moshy team
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