GetRiver.com Reviews 106

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Total waste of money. They just create fake account to like your post and follow. This is no good for any business, and your insight. It will trick instagram algorithm to send your post to wrong profi... See more

Rated 1 out of 5 stars

They're nothing but scam artists. They got hold of my email and have spammed it for months. I don't even use instagram. I finally figured out that I could set up a filter to have gmail automatically d... See more

Company replied

Rated 1 out of 5 stars

I've been getting countless spam mails to signup for their site, i've warned them several times that i will go to an instance to sue them if they continue to send me spam mail since i've clearly state... See more

Company replied

Rated 5 out of 5 stars

I don´t know why there are many bad revisions here... The truth is that I love this tool. If you´re not a notable digital influencer definitely your account won´t get likes/followers! Work hard in you... See more

Company details

  1. Media & Publishing

Information provided by various external sources

River is a bot that will help you attract people on Instagram


Contact info

2.0

Poor

TrustScore 2 out of 5

106 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Total waste of money

Total waste of money. They just create fake account to like your post and follow. This is no good for any business, and your insight. It will trick instagram algorithm to send your post to wrong profiles

February 3, 2022
Unprompted review
Rated 5 out of 5 stars

Finally somtheing that works!

I was a bit sceptic to try river based on their reviews, but decided to give it a try. I've tested a lot of other services out there and most of them were just a true scam. They were either stealing your data - I found out my account liking or following people I didn't know. I am really impressed with what they provide for this price. Not only you see a growth in likes, views, and followers, but also you get a really valuable tips on your email from a real person. So far so good.

August 10, 2021
Unprompted review
Rated 1 out of 5 stars

A Little Spammy, A Little Scammy

Spamming scum. I recently setup a new instagram account for my business (freelance audio/music work) and on that Instagram profile, is a link to my website. On my website, if you go to the contact page, then you can find this particular email that's not public anywhere else online.
I don't accept solicitations. I CERTAINLY don't accept solicitations of products that seem to be a scam (judging by every other review).

September 30, 2020
Unprompted review
Rated 1 out of 5 stars

Spammers

They are spamming me for months from different e-mails, I've never subscribed.

September 17, 2020
Unprompted review
Rated 1 out of 5 stars

ICANN Violator

Was approached by Asia via email without subscribing. It was a solicitation, therefore in violation of the ICANN anti-spam act.

September 11, 2020
Unprompted review
GetRiver.com logo

Reply from GetRiver.com

Hi Lisa,

I am sorry for any inconvenience caused. The email address has been found on the website or on Instagram account which is available to see for anyone and email message has an option to unsubscribe. You can unsubscribe here - https://getriver.com/unsubscribe.

Please let me know if you have any questions.

Regards,
Asia
Co-founder at River

Rated 1 out of 5 stars

Dirty, Rotten Spammers

I have unsubscribed multiple times to the list. I have blocked emails. Yet, I keep getting their cheerful "Try us" emails.

No way would I ever use or recommend this company as they'd likely embarrass you with their slimy tactics. Do you want you or your business to be associated with spammers?

July 31, 2020
Unprompted review
Rated 1 out of 5 stars

spam company

as others said this is just a company that started spamming my clients out of nowhere. They spam my client inbox almost daily and hard to remove them.

June 17, 2020
Unprompted review
Rated 1 out of 5 stars

NO TO GETRIVER

No way to change and protect your account password. Zero customer service.
No invoicing. No nothing.
I have emailed multiple times and revived nothing in return. I have made attempts to contact them via Twitter and nothing.

May 8, 2020
Unprompted review
Rated 1 out of 5 stars

i have just started my free trial

i have just started my free trial and not impressed. Nothing they come up with is even close to the area of my instagram account. The only page that has anything to do with my target area is suggesting I like my own page. I will give it the 2 day trial but I see that it is not worth paying for. I am sure that they will say something about there suggestions come from instagram algorithms. I run a fishing guid service and everything they come up with is clothing, fashion or dogs and cats. I do not see that Instagrams algorithms link my content to any of these.

Really all this did was mess up my statistics and my real numbers. False data that did not do anything to help me.

March 5, 2020
Unprompted review
Rated 1 out of 5 stars

Fake company they use a bot and it's…

Fake company they use a bot and it's the same people over and over again... liking your feed...they will not stop charging you then say they gave you the service they promised. AM I angry yes... but more so my account got banned for likes... I feel just flat out robbed... don't do it

May 17, 2019
Unprompted review
Rated 2 out of 5 stars

2 PROS, 4 CONS Not for me.

Whatever the in between of less than okay but not terrible is, they are it. Pros (2): 1. gain TONS of likes for posts, 2. increases engagement percentage so that you are considered by other companies to become a paid brand ambassador.

Cons (4): 1. LIKES is the only thing you really gain. You gain following but they ALL unfollow you after a few hours NO matter if you follow them back or not. 2. Its 29 USD a week for a basic service. Their monthly plan is 99 USD a month. NOT WORTH IT. Typical 99 USD a month services have an actual human managing your account, increasing engagement, likes, AND following permanently. 3. Lots of BOTS. 40 percent Bots, 60 percent real people who will unfollow you later. I wouldnt use it. 4. If you pay with the weekly option, sometimes they'll charge a day or two ahead of the week mark

May 9, 2019
Unprompted review
Rated 1 out of 5 stars

They're nothing but scam artists

They're nothing but scam artists. They got hold of my email and have spammed it for months. I don't even use instagram. I finally figured out that I could set up a filter to have gmail automatically delete their emails. Thank goodness, because it's dangerous to click "unsubscribe" from this kind of company. Legitimate companies will unsubscribe you. GetRiver will spam you more after you clicked unsubscribe because they know that they've successfully reached you and you are in their evil clutches. Stay away at all costs! (Even if you actually want instagram followers, don't give them a cent.)

May 4, 2019
Unprompted review
GetRiver.com logo

Reply from GetRiver.com

Hi Leisie,

Thank you for your review.

We are deeply sorry for any inconvenience caused. I can assure you that we are not trying to spam anyone. If you are receiving too many emails from us, you can always unsubscribe here https://getriver.com/unsubscribe.
Once you unsubscribe, we will no longer contact you.

If you have any questions or inquiries, do not hesitate to contact us at hi@colibri.io where our customer service is always available to you.

Regards,
Asia
Co-founder at River

Rated 1 out of 5 stars

I have received countless emails from…

I have received countless emails from this company always trying to con me into taking on their services even though I keep unsubscribing from their mail list. I don't want to pay for a service through IG but they don't take the hint or even a direct email.

April 16, 2019
Unprompted review
GetRiver.com logo

Reply from GetRiver.com

Hi Paul,

Thank you for your review.

We are deeply sorry for any inconvenience caused. You can always unsubscribe from our emails here https://getriver.com/unsubscribe
I can assure you that we do not push anyone to subscribe to our services if they do not want to.

If you have any questions or inquiries, please do not hesitate to contact our customer service at hi@colibri.io.

Regards,
Asia
Co-founder at River

Rated 1 out of 5 stars

SCAM!!!

The worst service ever!!!
Don’t sign up with them! They can’t keep up with Instagram limits and you end up being banned for using too many likes during the day.

After the big change introduced by Instagram last year October, the number of likes dropped by half. When confronted River, they advised that it’s not their fault and sadly there’s nothing they can do. Excuse me? Charging a fortune for a handful of likes??

Now their system keeps on logging me out. I haven’t had any activity on my account for over 48 hrs and they won’t compensate. Like this is normal?!

I will raise this with my bank and will get the refund this way, because they won’t even compensate if you want to cancel early.

March 4, 2019
Unprompted review
GetRiver.com logo

Reply from GetRiver.com

Hi Angela,

We are deeply sorry for any inconvenience caused. We have never meant to hurt your account in any way.
I can assure you that we can keep up with Instagram limits. Unfortunately, we cannot foresee any changes within Instagram app as the changes they make are not announced anywhere in advance nor they describe what changes they are going to make.

We admit there were lots of changes within the both apps for the past few months and we are doing everything we can to provide the best service for our customers. We are constantly updating our servers in order to provide the best engagement.

If you had any issues with compensation for your time loss I am sure our customer service can help you with it. Feel free to contact them at hi@colibri.io.

Regarding canceling your account early - you can cancel your account at any time. However, our Terms and Conditions clearly state that once you cancel the account, the service will stop immediately and that we recommend canceling the account two days before the next payment is due in order to get the full service + avoid any future payments.

If you have any questions or concerns, please contact us at hi@colibri.io.

Regards,
Asia
Co-founder at River

Rated 1 out of 5 stars

I NEED HELP

I would like to get rid of the test days. It's not like I went wrong, but I'd like to be able to get away.
Would I have to do something?

PLEASE!

February 5, 2019
Unprompted review
GetRiver.com logo

Reply from GetRiver.com

Hi Rocio,

We are very sorry if we caused any troubles.
If you have any inquiries regarding your account, please do not hesitate to contact us at hi@colibri.io at any time and we will be happy to answer your questions!

Regards,
Asia
Co-founder at River

Rated 1 out of 5 stars

Wont Leave Me Alone

how do I tell these people to stop emailing me? they dont listen, and the flood my email server with emails weekly.
I have no idea who they are and they claim to be a different company every time.

January 24, 2019
Unprompted review
GetRiver.com logo

Reply from GetRiver.com

Hi Vorian,

I am deeply sorry for any troubles caused. You can unsubscribe using this link - https://getriver.com/unsubscribe

Again, we are very sorry for any inconvenience.

Regards,
Asia
Co-founder at River

Rated 1 out of 5 stars

HELP

HELP! please help me, how can I delete my account from them? it s awfull!! AND I CAN T FIND HOW TO DELETE IT

January 13, 2019
Unprompted review
Rated 1 out of 5 stars

Such an annoying company

I have NEVER signed up for a subscription with this company, I have NEVER requested information & had NEVER even heard of them until they started spamming our email. We've been getting emails for months now from a variety of domain names: Gainstriver.com, Instantriver.com, Qualityriver.com, Rivergroups.com, Riverify.com, Superiver.com, Ultrariver.com and Riverstatic.com

"Asia Zukowska" - you are annoying and have absolutely no credibility what-so-ever.

January 7, 2019
Unprompted review

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