GetRiver.com Reviews 106

TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Total waste of money. They just create fake account to like your post and follow. This is no good for any business, and your insight. It will trick instagram algorithm to send your post to wrong profi... See more

Rated 1 out of 5 stars

They're nothing but scam artists. They got hold of my email and have spammed it for months. I don't even use instagram. I finally figured out that I could set up a filter to have gmail automatically d... See more

Company replied

Rated 1 out of 5 stars

I've been getting countless spam mails to signup for their site, i've warned them several times that i will go to an instance to sue them if they continue to send me spam mail since i've clearly state... See more

Company replied

Rated 5 out of 5 stars

I don´t know why there are many bad revisions here... The truth is that I love this tool. If you´re not a notable digital influencer definitely your account won´t get likes/followers! Work hard in you... See more

Company details

  1. Media & Publishing

Information provided by various external sources

River is a bot that will help you attract people on Instagram


Contact info

2.0

Poor

TrustScore 2 out of 5

106 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

RIVER make social media FUN AGAIN for…

RIVER make social media FUN AGAIN for influencer's

I stumbled upon river in my email one day... I liked what I was reading. So, I CLICK!, And then I did it again and again... RIVER WORKS! I now believe in achieving a following that is catered to me, and not a bunch of BS that that floods my feed that I don't want to see.

Take advantage of the FREE TRIAL and you will see for yourself!
RIVER IS THE NEW THING POPPING!!!!!!!
I'm telling everyone! #JustJamecia @the_ent_mogul

March 29, 2018
Unprompted review
Rated 1 out of 5 stars

total waste of money

Its worth it for two months max then no grow at all. They have been giving me all sorts of excuses about why my account is not growing as much as before. I have been stuck with the same amount of followers for the past 3 months and no engagement 1/10 of what it used to be. Canceling my services, i gave them plenty time to fix their services and it is still garbage.

March 22, 2018
Unprompted review
Rated 5 out of 5 stars

The better Instagram service in the world

Their service is great. I'm a social media manager and I've tried many companies. Getriver is the only one that works for real and it doesn't make problems, as a temporary block, on my profile.

It's very simple and intuitive to use. Just set your hashtags and let them work for you.

River has social media managers queuing posts to like on your behalf and so you're sure they act as you would.

Five stars! And many hearts <3

March 17, 2018
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM SCAM! Rip off

This company is a scam. After the first month your results will drop and they will continue to take your money and provide terrible customer service !!! Do not waste your money!!!!!

March 15, 2018
Unprompted review
Rated 1 out of 5 stars

Spammers, don't waste your money

First, they spammed me on my social media accounts, then when asked to stop, I've started receiving emails. It's hard to trust a company who can't even follow simple instructions. Sending emails with an unsubscribe button is illegal according to CANSPAM rules as well which I've brought up many times.

EDIT: Response to below

I've unsubscribed at least 3 times now. I never subscribed in the first place so it was illegal for you to send me the unsolicited emails, to begin with.

The email was from the same person who's been spamming me all this time (Asia Zukowska) and there's no unsubscribe button, I just checked the email again. So either follow the laws or stop running a business.

March 15, 2018
Unprompted review
Rated 5 out of 5 stars

I have many companies reach out to me…

I have many companies reach out to me requesting to help with engagement on my Instagram account.
None of these companies were as accommodating as River was. River has really shown what they can do and I have been nothing short of impressed with the work that they have accomplished with my account!:)

HIGHLY recommend.

March 15, 2018
Unprompted review
Rated 1 out of 5 stars

A fuc***g spammer

A fuc***g spammer. Without permission they are spamming on email and there don't even have option for unsubscribe. Everyday we getting email on every of our company email.

March 2, 2018
Unprompted review
Rated 5 out of 5 stars

River is the best service

Rive in my opinion is the best service for grow your instagram to be famous. They sended my an email given me their service like 7 days for free I tried and Now I´m really really happy for use river.

before I use river I had 3.400k followers and 300 likes my post, now I have 2.700k followers and 1k of likes in my two last post.

February 26, 2018
Unprompted review
Rated 5 out of 5 stars

Amazing service

For the first time, I'm not believe it. I think maybe my instagram will be get hacked. But after i try it. Man, don't afraid. River is trusted and save. Excellent service. And very good after all. If you have a question they will respond you as fast as they can. Believe me. You all must try it. Im very happy use river. If i can give more than 5 star, i will give it 100 star. Good job river.

February 26, 2018
Unprompted review
Rated 5 out of 5 stars

Great for small business owners

I absolutely love get river. The majority of us don’t have time to spend on social media 24/7. I am a entrepreneur and own my own business. These days, I’m too busy to go on Instagram and River takes care of it for me. This is also a great service since Instagram is screwing genuine influencers and dropping organic reach for everyone.

February 22, 2018
Unprompted review
Rated 1 out of 5 stars

I would love to put all my trust into this company

I would love to put all my trust into Get River... But it's too weird for me that after a massive amount of bad reviews, suddenly so many, within a short amount of time, are just super positive. I had to check out the profiles that had experienced such a huge growth on Instagram, but they do not exist, and here they are bragging about many new followers and huge engagement. This can't be right and are probably fake profiles from GetRiver themselves. If a company has to lie to their audience, in terms of getting good reviews, then they should be put down. Sorry! I'm not convinced.

February 20, 2018
Unprompted review
Rated 4 out of 5 stars

I've completed a 7-day free trial with …

I've completed a 7-day free trial with GetRiver and see a huge growth of engagement, particularly in likes. The new followers acquired during this trial week don't seem to be the best fit though, mainly brands and commercial accounts. The customer support is quick to respond and give basic advice on how to use the service to get better results, i.e. change the list of hashtags you provide which is the only instrument they use to select posts and accounts to like/follow. We'll see if it helps. Otherwise the service seems to be good for the basic engagement activity.

February 14, 2018
Unprompted review
Rated 5 out of 5 stars

I've been super happy with River

I've been super happy with River! It really works and if you have any questions, the help desk service is always super helpful and quick.
Also, you really don't have to do much more than posting a photo with hashtags and everything goes by itself. Really worth the money, especially if you wanna have or want a professional account and you're after more followers and likes.

Thanks!

February 1, 2018
Unprompted review
Rated 4 out of 5 stars

Fantastic Service for Audience Building

I have used GetRiver a handful of times with several of my clients who are just starting out on Instagram and I have to say that this is a MUST! When you first sign up for the free trial, you will need to spend some time setting up 80+ hashtags and user profiles to monitor in the GetRiver Dashboard. This time investment is more than worthwhile, as this will set the direction for your entire presence and also gives GetRiver the direction they need to manage your account.

The only issue I've experienced is that my other Instagram Analytics programs get disconnected while GetRiver is doing its work, requiring me to constantly get reconnected. The reason this happens is because GetRiver has servers/remote workers all over the world that are working hard on your account and as a result, Instagram's built-in security features get alerted to the unusually high activity. This is a requirement though, and the benefits outweigh the inconvenience.

In conclusion, GetRiver is a worthy investment for new Instagram accounts. If you use several tools for Instagram management, be cognizant of reauthorization tokens.

January 29, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look