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Rated 1 out of 5 stars

DO NOT CONTRIBUTE AS AN ARTIST! I have been uploading to multiple stock sites with no problems at all and making a good amount of money, but the experience with Getty is truly horrendous. I was accus... See more

Rated 1 out of 5 stars

Total scam, I lost 230 euros and didn’t even get to use that money. They don’t send emails to notify you of the charges and refuse any refund. I even saw in other reviews that they impose administrati... See more

Rated 1 out of 5 stars

They offer a deceptive free plan for you to try the service and then they keep charging you even if you cancel. You have to be very careful with the cancellation policy of this company. What they... See more

Rated 1 out of 5 stars

Well, I wish I had checked out there reviews before I stupidly signed up for there 7Day free trial. The site was impossible to navigate, couldn’t download anything . Spoke to customer support and... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Getty Images is among the world’s leading creators and distributors of award-winning still imagery, video, music and multimedia products, as well as other forms of premium digital content, available through its trusted house of brands, including iStock by Getty Images.


Contact info

1.2

Bad

TrustScore 1 out of 5

125 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

US$565 for a Picture of the Mt. Palomar Observatory.

US$565 for a Picture of the Mt. Palomar Observatory in 21mp resolution (5616x3744). Same pic for US$28 on istockphoto in the same resolution. Massive scam.

For real, depending on where you live, booking a flight to California and back or just driving there and taking a Picture of it yourself will cost you less.

August 3, 2021
Unprompted review
Rated 1 out of 5 stars

Very worst site for contributors

Don't contribute anything to gettyimages.

1) Very low royalties in microstock, 15% for photos/vectors and 20% for videos, So, the hardwork is yours but they take major part (85% and 80%).

2) This is the only microstock agency where you see $0.01-$0.05 as royalties.

3) They don't show realtime statistics, where as all other microstock agencies shows, isn't it suspicious? Are they not doing any fraud in this?

4) Very worst customer service

5) They don't allow you to edit/delete some or all of your files. You need to contact them for that. And they don't respond positively for those requests

July 1, 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT DEAL WITH GETTY IMAGES (ISTOCKPHOTO)

This is a horrible company. We bought a few pictures and paid with PayPal. The transaction was completed in a few seconds and showed up in our PP account as completed, but the credits never showed up in our account. PP confirms, when a transaction is "completed" the recipient has the money in his PP account. Only I made quite an alarm on the phone, they gave me the credits.
Now they say, they never received the money and they will revoke the licence. The transaction is still completed and PayPal has our money, NEVER again, (we are an agency and Getty Images just lost thousands of Dollars)

May 4, 2021
Unprompted review
Rated 1 out of 5 stars

Cheating contributors

I requested to terminate my account because their low royalty rates 15-20%, and low earnings like $0.02 even for videos. After that they removed my content, But they cheated me by not paying my February earnings which crossed above their minimum threshold.

Please don't upload any content to getty images, it devalues your work.
And don't buy anything from getty images

March 25, 2021
Unprompted review
Rated 4 out of 5 stars

A little on the pricey side

A little on the pricey side, but the quality and originality of the images are unbelievable. Really happy with the print we ordered. High quality and the frame looked great.

February 1, 2021
Unprompted review
Rated 1 out of 5 stars

I used an unlicensed and non water…

I used an unlicensed and non water marked photo off the internet for my website. A few months later I received a letter from Getty Images demanding over a thousand pounds for it.
At some point after I had used the photo, Getty had added it to their listings. I tried to explain about the photo i used was not their property when i put it on my website, but the company denied this.
Their demands for the fee continued for nearly a year. I even had a debt recovery company ring me. I told them I wanted to be taken to court to have my say. I wrote several letters to Getty also stating this.
In the end they didn't pursue my payment.
Getty Images are a con and they will lie and cheat to extort money from who ever will be weak enough to hand over their cash. If you are cheated by this scum, evil company, don't pay them a penny. DEMAND THEY TAKE YOU TO COURT TO PROVE YOUR CASE. They won't because they are the ones in the wrong. Don't give in to tyranny and corporate greed.

November 29, 2020
Unprompted review
Rated 1 out of 5 stars

Getty

Getty - Istock will sell your pictures also on Canva.
Getty - Istock will take a comission of 85%. If they sell images via Canva for 1€ , the author gets only 0.15!

November 13, 2020
Unprompted review
Rated 5 out of 5 stars

Best site for contributors

As an illustrator that has used many platforms to sell my artwork, Getty has been the best by far. I've had lots of issues with the way Shutterstock treats their contributors and very inconsistent sales with Adobe Stock. Getty has been great to work with and gives me the highest return on my illustrations. The only complaint I have is inconsistent approval process when I upload new illustrations. Sometimes they get approved right away, other times I'm asked to prove that I created the artwork. I do wish there was more trust, specially with exclusive contributors.

October 15, 2020
Unprompted review
Rated 3 out of 5 stars

Not up to date.

Not up to date.

Our agency have used Getty (and paid a lot of money) over some years now. Many needs have been met but it's striking how little up to date they are. Our agency is working a lot with video and video for social media in particular. Therefore it's really disappointing that they don't offer vertical or even square video. It's the same old 16:9 format like it has always been. This is strange considering the need for vertical and square video these days. Of course you can crop the videos but that's not optimal. Not even close.

August 25, 2020
Unprompted review
Rated 1 out of 5 stars

Awful awful awful

Awful awful awful, this has to be the worst run company in the world. Dishonest and their service is not possible to get worse even if the TOP minds in the world sat together purposefully trying to. Do not trust this company as a contributor or as a buyer. Unbelievable level of bad.

July 9, 2020
Unprompted review

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