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Rated 1 out of 5 stars

DO NOT CONTRIBUTE AS AN ARTIST! I have been uploading to multiple stock sites with no problems at all and making a good amount of money, but the experience with Getty is truly horrendous. I was accus... See more

Rated 1 out of 5 stars

Total scam, I lost 230 euros and didn’t even get to use that money. They don’t send emails to notify you of the charges and refuse any refund. I even saw in other reviews that they impose administrati... See more

Rated 1 out of 5 stars

They offer a deceptive free plan for you to try the service and then they keep charging you even if you cancel. You have to be very careful with the cancellation policy of this company. What they... See more

Rated 1 out of 5 stars

Well, I wish I had checked out there reviews before I stupidly signed up for there 7Day free trial. The site was impossible to navigate, couldn’t download anything . Spoke to customer support and... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Getty Images is among the world’s leading creators and distributors of award-winning still imagery, video, music and multimedia products, as well as other forms of premium digital content, available through its trusted house of brands, including iStock by Getty Images.


Contact info

1.2

Bad

TrustScore 1 out of 5

125 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

A bank of images to avoid

A bank of images to avoid
I just definitively closed my account following the sale by Getty images of my entire portfolio over a single day, i.e. 2850 photos which brought me a total of $ 11: yes, I mean $ 11 for 2850 photos, or a little less than $ 0.004 per photo !!!!!!
It is simply shameful. Was it explained to me that they were sold to a search engine? I do not believe it at all and even if it were true, you could at least question me to know if I will agree to sell my entire portfolio for this misery ...

May 24, 2020
Unprompted review
Rated 1 out of 5 stars

Absolute shambles of a company

Absolute shambles of a company. My business pays for one of the highest subscriptions each year, in excess of £5K. For the last two years, they misquoted and then charged more. This year I had to chase them about renewing, they eventually sent a confirmation email and then it didn't renew. So we didn't have access to the files we needed, on deadline, to our biggest customer. Completely disorganised and unreliable.

April 27, 2020
Unprompted review
Rated 1 out of 5 stars

Copyright Nazis

Copyright N*zis, Thieves stealing images and inundating google with watermarked images, damaging innovation and global creativity.
Greedy, immoral, disgusting. In other words, F*** Getty images and its hoards of inhuman lawyers.

April 3, 2020
Unprompted review
Rated 1 out of 5 stars

Thieves, liars and cheats

I found one of my images being used as Getty Images place holder on Google, with gettyimages written across it. I have no idea how they got it, this image has never been online. When I emailed them to ask if they would like to do some legitimate business with me they told me to apply via their contributor app, when I did so it just crashed and then refused to open again, repeatedly!!
When I contact them about it they just lied and evaded.
This is a dishonest company. Do not attempt to do business with them. They did not get to be the biggest by honest means

February 19, 2020
Unprompted review
Rated 1 out of 5 stars

Bad service

Bad service
I found my picture on another webpage, It was edited a little and then put on sale again, I grabbed the owner of the page and said he bought the picture, but I had not received payment a for resale.
The buyers of the image he had an expensive subscription so he had not done anything wrong- he said, It was hard to grab some at istock/Getty Images which could help me, in that connection I terminate my profile and my picture. When I finally got hold of them, I received this mail.
Since your account was terminated we don't represent this image anymore, we have no legal basis to demand payment for an unauthorized use. :(

November 20, 2018
Unprompted review
Rated 1 out of 5 stars

Scam business

Scam business - one of their photographers stole my wedding picture (my own face) and is selling it as his own picture ! I write to GettyImage, no response in 45 days. I write again, no response again for other 10 days. Shaddy business, Getty Images do NOT verify the pictures of their photographers are those of their photographers.

PS. Your answer, Getty Image, does not answer my question - as you do NOT answer your e-mails. I write several e-mails and you do not answer. You do not answer forms you receive via web, nor e-mails you receive, and you do not check your contributors who are stealing images of other people - all that for money. You accept contributors with only 7 images, all of them stolen. You could check via google where the image is first posted, but no, you put images in your "catalogue" just like that - no verification !

Thief is getting money, Getty is getting money also, and the victim is just that. A victim. Shame on you for not checking photos you receive and you do not react to complaints. Shame, shame on you. Very bad business.

August 27, 2018
Unprompted review
Getty Images logo

Reply from Getty Images

Hi Martina, while Getty Images has a vast and global contributor base we do work with each contributor to ensure we provide the highest quality image and back it with our image indemnification. Please send a support email with contact information to service.is@istock.com and we will be ensure to get your concern into the right hands.

The iStock Team

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