Everything about the door was great the fitting the fitment everything that the delivery man was just rude and arrogant. I wanted his help and asked him to help me about a new front door and he just t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Looking for a solidor composite door, this is the cheapest place I found. Solidor themselves online 2k local widow companies 2.3k, 2.4k. The door we purchased 1.4k designed as you want it. The only... See more
Company replied
GFD provided great presales communication and answered all our questions whilst reaching a decision. Quotations were clear and provided quickly, Josh was patient with all the quote variations which... See more
Company replied
Easy website to create a Solidor of your own design. Great communication through to delivery. There was a problem with the door once it was fit. Sharon at GFD was brilliant, so helpful. The communicat... See more
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Company details
About GFD Homes
Written by the company
GFD Homes offer a complete window, door and roof solution for any building project. We supply nationwide across mainland UK (including Northern Ireland), providing premium aluminium and uPVC products at competitive prices, Including :
Composite Entrance Doors
Aluminium Entrance Doors
Aluminium Patio Doors
Aluminium Bi Fold Doors
Aluminium Windows
Crittall Style Windows & Doors
Aluminium Roof Lanterns
Smart Home Security
Smart Door Locks
We specialise in renovation projects and new builds/extensions, offering a range of industry leading aluminium and uPVC products. We have quality glazing products to suit any budget or specification, you can easily submit your details via our website for an accurate quote - no hassle and no tiresome sales visits!
Contact info
Teesview, Sabatier Close, TS17 6EW, Stockton on Tees, United Kingdom
- 01642 309 576
- enquiries@gfdhomes.co.uk
- www.gfdhomes.co.uk
4.4
Excellent
402 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Great communication and customer…
Great communication and customer service. Even when there was an issue with the glass before it was delivered, GFD quickly sorted this and didn’t cause any delay
December 1, 2025
Unprompted review
Reply from GFD Homes
Hi Mark,
Thank you so much for taking the time to share your experience and for choosing GFD Homes.
We are thrilled we could support you with the order and the issues with your glass!
Best Wishes
Katie
Consider choosing a different provider…
Consider choosing a different provider as our experience was less than satisfactory. Despite their promising delivery timelines, we were let down by the lack of punctuality and commitment. Initially, we received incorrect measurements for our door, which we fortunately corrected in time to avoid any manufacturing errors. Just before the promised delivery date, we encountered a delay due to quality control issues, extending our wait by a week. Today, we were informed of an additional five-day delay, leaving us uncertain about the actual arrival date. As of now, the door has not been delivered.
January 6, 2026
Unprompted review
Reply from GFD Homes
Hi Frank,
Thanks for sharing some feedback with us.
I'm struggling to locate your order under the name and details provided. Please let us know your order number, or please email support@gfdhomes.co.uk so we can investigate this further.
Thank you
Katie
Delivery great
Delivery great. The door exactly as requested. Efficient and speedy service.
November 27, 2025
Unprompted review
Reply from GFD Homes
Hi Julie,
Thank you for taking the time to share your experience and for choosing GFD Homes.
Best Wishes
Katie
Professionally fitted doors
Professional fitted doors - the whole process from quote to installation was floorless and the subsequent fit in a second set of bifold doors was equally as good.
November 3, 2025
Reply from GFD Homes
Good morning,
Thank you for taking the time to share your experience and for choosing GFD Homes.
We are delighted that we could provide you with a professional installation, which is the goal for our customers who select our installation service.
If we can assist you with anything more in the future, please do not hesitate to get in touch.
Best Wishes
Katie
Love my new doors
The delivery went as planned with the doors arriving packaged very well which ensured there was no damage.
They fitted perfectly.
The locks seem very sturdy and easy to use.
The doors look amazing with the colour matching perfectly for both doors.
November 6, 2025
Reply from GFD Homes
Hi Elaine,
Thank you so much for taking the time to share your experience and for choosing GFD Homes!
We are over the moon to hear you love your new door and to hear we met your expectations from start to finish.
If we can assist you with anything else in the future, please do not hesitate to get in touch.
Best Wishes
Katie
Excellent company
Easy to order and prompt delivery and very happy with the product
September 26, 2025
Reply from GFD Homes
Hi Robin,
Thank you for taking the time to share your experience and for choosing GFD Homes.
Best Wishes
Katie
Pleasure doing business
Overall happy to have done business with GFD homes and would have no hesitation in recommending both them and their installers Martindales for anyone looking for a new composite door.
November 6, 2025
Reply from GFD Homes
Hi Kathryn,
Thank you so much for taking the time to leave us a review and for your recommendation of GFD Homes!
We are thrilled to hear you are happy with the service provided to you from start to finish.
Best Wishes
Katie
Great door
Great service. Delivered within 10 days of the order being placed. Delivery man was very helpful. And very pleased with the door.
November 4, 2025
Reply from GFD Homes
Hi Darren,
Thank you for your 5-star review and for choosing GFD Homes!
It's fantastic to know you are pleased with your new door and the service we were able to provide you.
Best Wishes
Katie
Top customer service very reliable and…
Top customer service very reliable and competitive prices you can’t find any where else ⭐️⭐️⭐️⭐️⭐️
November 3, 2025
Reply from GFD Homes
Hi Khalid,
Thank you so much for taking the time to leave us a review and for choosing GFD Homes.
We are over the moon our service and price stood out for you!
If we can help you with anything else in the future, please do get in touch.
Best Wishes
Katie
Great service .
Great service .. turned up on time with two very friendly fitters, fitted the door perfectly with an eye for detail .. cleaned up all there mess before they left .. would definitely use this company again
November 3, 2025
Unprompted review
Reply from GFD Homes
Good morning,
Thank you for taking the time to share your experience and for choosing GFD Homes.
We are over the moon that our installers could provide you with such excellent service, which is always our aim for all our customers 😊
Best Wishes
Katie
Reply from GFD Homes
HI John,
Thank you so much for taking the time to leave us a review and for choosing GFD Homes!
Best Wishes
Katie
GFD provided a great all round service and quality products
GFD provided great presales communication and answered all our questions whilst reaching a decision. Quotations were clear and provided quickly, Josh was patient with all the quote variations which we really appreciated and sent a sample to help with colour matching.
Payment systems are smooth and well managed and the fitters did a fantastic job.
The COMP door suits the space so well, and is warm and secure, and the quality of materials at this early stage is excellent. We are really pleased with the choice we made - Thank You Global
October 28, 2025
Unprompted review
Reply from GFD Homes
Good morning,
Thank you so much for taking the time to share your experience and for choosing GFD Homes.
We are absolutely delighted to hear that we could support you from start to finish and to hear that you are happy with your new door!
Best Wishes
Katie
Reply from GFD Homes
Hi Stuart,
Thank you for taking the time to leave us a review and for choosing GFD Homes.
Best Wishes
Katie
Bit of bumpy road but surprisingly professional way of making thinghs straight
I have ordered supply only Solidor door from GFD. To be fair, there was few different problems along the line - all caused by door manufacturer (that is different story). GFD's support team was allways there to help and sorted out every problem. At the end they offered me part refund for all inconvenience caused (as it became a bit frustrating for me). I really appreciate how they dealt with all of that. There is not many companies like this which care about their customers and make everythin straight, especially in this situation all the problems were on manufacturer side. Well done GFD! I surely will use this company again.
October 6, 2025
Unprompted review
Reply from GFD Homes
Good afternoon Wojciech,
Thank you for taking the time to leave us a review and for choosing GFD Homes.
We truly appreciate your kind and honest feedback. We are truly sorry for the issues you have experienced; however, it is really positive to hear our support team could assist you and make things right.
Thank you for your patience. We truly look forward to working with you again in the future!
Best Wishes
Katie
Avoid them!
Avoid! There are other companies who keep their time and are competent. Very very disappointed with the service and commitment of delivery times.
First - we were given incorrect details because of which our door dimensions were very off, luckily we happened to fix this before it went to manufacturing.
Then the day before scheduled delivery, we were told there was a quality issue, and date was pushed out by a week. And today, yet another email to say it will be delayed by a further 5 days. We have no idea when we will actually receive this!
We have not received the door yet.
October 15, 2025
Unprompted review
Reply from GFD Homes
Good afternoon.
Thank you for your feedback. I am truly sorry to hear you are dissatisfied and to hear of the issues you have experienced.
Unfortunately, there have been some issues with the glass for your door, which has led to the delays you have experienced. I can only apologise if this has not been detailed to you at the time.
We have now had confirmation that the door was expedited and delivered to you today.
I hope that now the door has been received, you are happy with the order, but if there are any further issues that need to be addressed, please do get in touch.
Thank you for your patience.
Best Wishes
Katie
SOLIDOR fantastic quality
I’m so pleased with my new door and side panels . The build quality is fantastic and the price was a bonus.
The good were delivered right to my doorstep and I didn’t lift a finger.
I would highly recommend SOLIDOR
October 6, 2025
Reply from GFD Homes
Hi,
Thank you for taking the time to leave us a review and for ordering with GFD Homes.
We are over the moon to hear you are happy with your new door and to hear the quality and price stood out for you.
We truly appreciate your recommendation. If we can assist you with anything in the future , please do get in touch.
Best Wishes
Katie
Good range of designs and colours at…
Good range of designs and colours at very competitive prices. Good communication and fast delivery.
September 19, 2025
Reply from GFD Homes
Hi Mick,
Thank you for taking the time to leave us a review and for ordering with GFD Homes.
We are happy to hear our range of designs and colours, along with price, stood out for you!
If we can assist you with anything in the future, please do get in touch!
Best Wishes
Katie
Wide choice of doors and designs at…
Wide choice of doors and designs at competitive prices. Good communication and fast delivery
September 16, 2025
Unprompted review
Reply from GFD Homes
Hi Michael,
Thank you for taking the time to share your experience and for choosing GFD Homes.
Best Wishes
Katie
On time delivery and the customised…
On time delivery and the customised door is perfect fit for our house.
September 4, 2025
Reply from GFD Homes
Good morning,
Thank you for taking the time to share your experience and for choosing GFD Homes.
We are over the moon to hear your new door is a perfect fit for your new house.
Best Wishes
Katie & The GFD Homes Team
What's going on with Global Door/GFD Trading?...
Expecting delivery of a door yesterday (28/8). No call from delivery driver and not surprisingly, no delivery. Called first thing this morning, but no one got back to me as promised. Called again 3 hours later and spoke with a member of their 'support team'. Was told the driver had tried to deliver it to my next door neighbour! Why didn't the driver call me? I am also fairly sure no delivery van arrived next door at any time during the day. You have to make up your own mind why I was told this rubbish. I was offered a new date in a week's time which is most inconvenient. ps I purchased similar door from them 2 years ago which is excellent, with no problem. So, what's going on with Global Door/GFD Trading?
August 28, 2025
Unprompted review
Reply from GFD Homes
Good morning,
I am so sorry to hear there has been an issue with your delivery and to hear you are not satisfied with the service you have received.
I can see you are currently dealing with our support team, who have been in touch last week and this morning to continue progressing this.
Looking over your job, it appears the manufacturer had attempted delivery of the door on the 28th; however, this was attempted to your neighbour, which you have now confirmed with your neighbour did occur. Please accept our apologies for this.
We are working with you and the manufacturer to get delivery to you as soon as possible to the correct address. As soon as we have further details for you, a member of the team will be back in touch.
Once again, I apologise for the issues you have had with your delivery. Please be assured we are working behind the scenes to get this remedied swiftly for you.
Kind Regards
Katie
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