The order was damaged beyond repair when out for delivery. When I tried to get help online, the GHD AI assistant was useless. Once through to a person service was excellent.
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Company details
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In 2001, three hairdressers from Yorkshire put a radical new hair styling product into the hands of women across the globe. With the respect and loyalty of an army of devoted stylists, ghd quickly developed a cult-like status nationwide. A monthly trip to the salon was no longer the only way to have a good hair day - this could be achieved every day. Over the past 19 years our breakthrough products have won numerous awards and recognition worldwide. We champion beauty, in all that we do, with one very clear purpose in mind: to empower all women so they can fulfil their every ambition.
ghdhair.com
Written by the company

- Free next day delivery
- To ensure that good hair days are yours as quickly as possible, you can order up until 8pm Monday to Friday for free next day delivery within most areas of the UK.
- Behind ghd
- We know the importance of enjoying good hair days. ghd are leading the way in understanding the science of hair. Our Research & Development labs located in Cambridge are unique in combining physicists, material scientists, product designers and hair specialists to focus solely on the terminal manipulation of hair. The facility allows for scientific testing on hair and the development of new products, as well as product performance testing.
Contact info
United Kingdom
- www.ghdhair.com
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Excellent product and extremely delighted
Excellent product. Highly delighted. Easy to order on website. Delivery was spot on and next day delivery. Would highly recommend.
GHD always my go to straightener
GHD always my go to straightener. I have used them for many years now. Recently gone to a short pixie cut and my original straighteners were just too big so purchased the ghd mini straightener which are perfect. I would not choose any other brand. Highly recommended.
I have been wanting a new GHD for years…
I have been wanting a new GHD for years ( I’ve bought second hand ones always ) I love my pink straitener so much and the little bag is gorgeous .. I’ve tried lots of brands but always come back to GHD love it Thsnk you
Straightener and Blow dryer
Very fast shipping and packing was great. Attention to details of booking is top level love it and reliable
No other straighteners can match
Easy to navigate website and ordering with a good guide to the best suited straighteners. Quick delivery and payment option of Klarna a bonus! I didn't realise how outdated my old straighteners were until my new ones arrived, game changer! Love the pink and the cause.
Amazing
Received my new hair dryer the other day & wow it’s amazing. Took half the time to dry my hair & it was so shiny. 100% recommend this.
Very quick delivery and well packaged.
Very quick delivery and well packaged.
Brush No 2 is perfect for styling.
More sleek and Less frizzy …
I have just purchased the new ghd sculpt straighteners and I am extremely pleased with how I can see the difference in my hair.
My hair is very fine and frizzy but already my hair is straighter and more sleek.
Daughter loves it!
I purchased the ghd hairdryer for my daughter’s 40th birthday. She loves it!
Very good product n nice service
May use AI-assist with repliesRead more
Low Temperature set
I brought the GHD Max only to find out when it arrived it doesn’t have a temperature increase button, just the on/off button. Therefore this straightener is actually set to a temperature of only 185, I couldn’t be bothered going through the hassle of returning it. So maybe you guys should advertise the temperature on this ghd on your website so customers like myself aren’t in for a surprise when receiving it.

Reply from ghdhair.com
Got the beach waver
Got the beach waver, burnt my hair and when I went to return it, they didn't have a label ready to be printed so I paid the full cost of the return- over $20. For a luxury hair styler. Stupid would never buy again or recommend

Reply from ghdhair.com
Perfect service for a perfect product .
Perfect service for a perfect product .
ghd all the way !!
Can't fault any of GHD hair products…
Can't fault any of GHD hair products and the delivery is get quick.
Lovely pink hairdryer,great price and…
Lovely pink hairdryer,great price and fast delivery.
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