The order was damaged beyond repair when out for delivery. When I tried to get help online, the GHD AI assistant was useless. Once through to a person service was excellent.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I haven't had ghds for years so thought I'd get a pair as I needed straighteners that were going to be better for my hair. My hair has been wild in this humid weather and the first time using the plat... See more
Hair straightener is as expected as works well. I’ve deducted 2 stars though because I bought it direct from ghd because they had an offer at the time which promised a free heat protect spray as a gif... See more
Company replied
GHD "Good Hair Day" marque de prestige et qui a un prix. Ma fille coiffeuse ne jure que par ses produits, donc Maman commandé son lisseur GHD. Arrivé dans un emballage abîmé, presque écrasé, le li... See more
Company replied
Company details
Written by the company
In 2001, three hairdressers from Yorkshire put a radical new hair styling product into the hands of women across the globe. With the respect and loyalty of an army of devoted stylists, ghd quickly developed a cult-like status nationwide. A monthly trip to the salon was no longer the only way to have a good hair day - this could be achieved every day. Over the past 19 years our breakthrough products have won numerous awards and recognition worldwide. We champion beauty, in all that we do, with one very clear purpose in mind: to empower all women so they can fulfil their every ambition.
ghdhair.com
Written by the company
- Free next day delivery
- To ensure that good hair days are yours as quickly as possible, you can order up until 8pm Monday to Friday for free next day delivery within most areas of the UK.
- Behind ghd
- We know the importance of enjoying good hair days. ghd are leading the way in understanding the science of hair. Our Research & Development labs located in Cambridge are unique in combining physicists, material scientists, product designers and hair specialists to focus solely on the terminal manipulation of hair. The facility allows for scientific testing on hair and the development of new products, as well as product performance testing.
Contact info
United Kingdom
- www.ghdhair.com
3.8
Great
66K reviews
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Lovely pink hairdryer,great price and…
Lovely pink hairdryer,great price and fast delivery.
July 4, 2026
GHD’S
Absolutely outstanding. Easy to use website, arrived the next day I would definitely say an amazing service. From beginning to end thank you
July 13, 2026
My hair looks so much better now I was…
My hair looks so much better now I was using cheaper hair straighteners which.broke my hair.
July 13, 2026
great product but so far unable to get…
great product but so far unable to get a copy of my invoice
June 26, 2026
Amazing service and product
Order placed on Monday, along with personalisation, I asked GHD to fast track it for my daughter who was about to return to her country. Her stunning limited edition GHD Chronos was delivered on the Friday morning. Thank you for the amazing customer service and also the stunning new GHD. She was blown away!
July 12, 2026
From ordering to being delivered waa so…
From ordering to being delivered waa so quick. The straighteners are way better than my previous ghds
July 10, 2026
May use AI-assist with repliesRead more
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Prompt delivery
Shopping experience was easy no dramas , however this product wasn't been a win for me :(
July 12, 2026
Reply from ghdhair.com
Thanks for your feedback - we appreciate you taking the time to share it. If you would like a little extra guidance, please feel free to reach out to our customer support team who would be happy to assist and can share helpful tutorials to get the most out of your styling routine.
I really like it
July 3, 2026
Just WOW
I always use GHD tools and the Sculpt is by far the best straightener they have developed so far, it is lightweight, fast to straighten and leaves my hair flatter and smoother than any of the other models. I have a short chin length bob and my hair is thick and quite coarse and I always struggle to straighten it flat without it bouncing back up but using these I can go 3 days without straightening again which has never happened before I usually have to redo with the ghd unplugged when I get to work. They are super stylish looking and I love the cross end cap which you put on after use, would highly recommend.
July 12, 2026
Beautiful product!
Incredibly fast delivery!
Works as well as the one I had for over 10years!
Love that it is donating to breast cancer!
Beautiful product!
July 12, 2026
I’ve had ghds before but got gifted…
I’ve had ghds before but got gifted cloud 9 as a Xmas present and the burnt my hair so decided to purchase ghds again and my hair feels like it’s back to normal again
July 12, 2026
Easy to navigate website and online…
Easy to navigate website and online ordering. Delivery was quite quick.
July 9, 2026
Straightforward ordering
Straightforward ordering, fast delivery.
But I found these straighteners didnt straighten my hair as well as my original ones. So unfortunately I returned.
July 2, 2026
Delivery was quick
Delivery was quick. I love the straightners, they are just what I needed for my thick hair.
July 11, 2026
always wanted tobr use the ghd hair…
Was always wanted to use the ghd hair dryer so thought it I would treat myself I know it's expensive but glad I really did . The different iny usually one is no competitive it's great thank you so so much
July 11, 2026
Quick delivery and they are just what I…
Quick delivery and they are just what I wanted.
July 11, 2026
Brushes fantastic
Brushes fantastic. Really do the job. Delivery amazing 24 hours and boxed beautifully.
July 11, 2026
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