Giant Removals Reviews 

231
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight how the team handles every move with incredible care, ensuring that delicate and heavy items are fully protected. People mention that the removal process always runs smoothly without any unnecessary fuss or delays. Consumers consistently describe the staff as exceptionally friendly, professional, and hardworking throughout the entire day. Reviewers are particularly impressed by the prompt communication, efficient handling of awkward moves, and helpful attitude from start to finish. Many clients also greatly appreciate the quick furniture disassembly and reassembly services which make relocation completely stress-free.

What people talk about most

Service

Customers had positive experiences with service, noting that the team was punctual, incredibly hardworking,... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and hard... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Massively impressed with these guys. Not only were they so careful with all of our belongings, wrapping everything with such care, they also worked so efficiently like well-oiled machines and were jus... See more

Rated 5 out of 5 stars

We've used Giant removals twice now and both times Sam and his team were great. They are punctual and make quick work of the moving process, with no fuss. Both times we've needed some furniture disass... See more

Rated 5 out of 5 stars

I am very happy with the service provided by the removal team. They arrived on time, were very friendly and professional, and clearly knew what they were doing. They efficiently packed and moved my be... See more

Rated 5 out of 5 stars

Had a very positive experience with Sam and crew at Giant Removals. They were very quick and efficient, but also took great care of my things, making sure they were protected and not damaged anyway. F... See more


Company details

  1. Moving Company
  2. Drives and Storage Service
  3. Flat Pack Assembly
  4. Packaging Company
  5. Piano Moving Service

Written by the company

Giant Removals provide professional home and office removals services, packing & unpacking services as well as man and van service. Safe removals safe disposal heavy item removals London


Contact info

4.9

Excellent

TrustScore 5 out of 5

231 reviews

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No recent history of asking for reviews

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4.9

All reviews

(231)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really great experience!

Really great service and would recommend to anyone. Very polite and friendly guys. They were really careful with our items and even packed the smaller items into large boxes/carriers which was great. I will be using them again for sure.
Tom

February 1, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended.

Highly recommended.

Sam and Stan provided a most careful, professional and polite full-packing service at a very reasonable cost. I was very pleased to have chosen them and would not hesitate to use them again.

January 29, 2022
Unprompted review
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Reply from Giant Removals

Thank you.

Rated 5 out of 5 stars

I have been using Giant Removals for…

I have been using Giant Removals for years. I would never switch to another removal company.
Giant removal services are absolutely outstanding! They are so professional, efficient and friendly. I can highly recommend Giant removals!

January 27, 2022
Unprompted review
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Reply from Giant Removals

Thank you.

Rated 5 out of 5 stars

Absolutely great service

Absolutely great service! Very professional and efficient. They handled my furniture with care and took instructions very well,so would definitely be using them again in the future and recommend them!

January 15, 2022
Unprompted review
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Reply from Giant Removals

Thank you.

Rated 5 out of 5 stars

Fantastic service

I used Giant to move my stuff from my home to a storage unit. They were absolutely fantastic - careful and considerate with my items and incredibly professional and friendly.

Would highly recommend

January 8, 2022
Unprompted review
Rated 5 out of 5 stars

100% recommend!

I'm glad I hired this company for a flat move. The five star reviews are completely accurate. Sam and his colleague worked very fast and efficiently. They even put additional packaging around some items of furniture to protect them, which I wasn't expecting. It's clear they take care to do a good job and care about the end result. Sam is a lovely guy, very polite and easy to get on with. I will 100% use these guys again for the next time I need a man and van. It made the whole experience of moving house completely painless, which is a rare experience.

December 31, 2021
Unprompted review
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Reply from Giant Removals

Thank you.

Rated 5 out of 5 stars

Professional, organised and great value for money

We booked the day before and although couldn't get the day we had requested we were immediately offered alternative available slots.
My husband did the move and said he was impressed with how professional and organised the movers were.
Everything was packed, driven and unpacked within 3 hours.

December 28, 2021
Unprompted review
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Reply from Giant Removals

Thank you.

Rated 5 out of 5 stars

Polite and efficient

I booked my house removal a bit late and most companies were already unavailable. So when Giant Removals accepted my booking I was both happy and worried. But the booking and confirmation went smoothly and the business owner was kind and patient all the time.

On the moving day, I was notified that they'd be late for 2 hours due to a small accident. This upset me quite a bit, but that's the only issue I had that day.

After they arrived, they offered sincere apology and loaded my stuff very quickly and carefully. They also delivered my stuff on time (from east to west London, 13 miles) and unloaded everything without any scratch on the boxes. They even offered a small discount as a compensation for the delay when I prepared to pay the full amount.

So my overall experience with them was quite positive and I'd still chose them for my next house removal.

December 20, 2021
Unprompted review
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Reply from Giant Removals

Thank you.

Rated 5 out of 5 stars

Moved home in London

We’ve just moved home in north London and chose giant removals because of their good reviews. I can’t speak highly enough of the service. They were prompt, prepared and efficient. They knew exactly what to do and didn’t waste any time in doing it. I would recommend them highly.

December 16, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent and professional service

Booking was straightforward on the website. Had to change dates which wasn't a problem at all.
On the day, they called ahead to confirm arrival time. Once at the property, they got right to it and professionally and quickly loaded the van with plenty extra cushioning, protective stretch film and frequent tie down straps.
Very transparent about what they could and couldn't take responsibility for, which was all sensible (ie no guarantee for some larger plants).
We couldn't be at the destination, so they also took care of parking and unloading without any issues.

Highly recommended!

December 8, 2021
Unprompted review
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Reply from Giant Removals

Thank you.

Rated 5 out of 5 stars

The Best Moving Company!

Given our horrible experience with another moving company last year I was really concerned about which moving company to use this time.
I have been positively impressed by Giant Removals, from beginning to end. They were polite and very professional, nothing was too much for them. They loaded everything very quickly and when they came to the new house, very nicely put everything where I asked them to. They also dismantled three pieces of furniture (a bed, a desk and a dining table), and rebuilt them at the other house, and also did that very efficiently. They took so many precautions to look after our valuable items.
We couldn’t be happier with the service they provided, their price is very competitive and is incredible considering the excellent service they provide (one of the well known moving companies quoted me £1000+ for a similar service which is crazy! With Giant I believe we paid £360). I will be recommending them to any friends looking for a moving company.
We will absolutely be booking them again in the future for our next house move.

For reference this was a move from a 2 bed flat to another 2 bed flat.

I know this review seems very positive but I have absolutely nothing negative to say about them!

December 1, 2021
Unprompted review
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Reply from Giant Removals

Thank you.

Rated 5 out of 5 stars

Excellent services

Excellent services, fast and professional. I travelled with the lads in the van, we had a nice chit-chat. Will hire them again.

October 23, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, cost-effective moving service.

Giant Removals took good care of our furniture and other belongings — all packed, transported, and unloaded with care, professionalism, and using all the right equipment to ensure everything was perfectly protected.

An excellent service that we absolutely recommend and would use again.

October 11, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service from start…

Absolutely amazing service from start to finish, easily the best removals team I have used so far. Great value too.

They arrived promptly, carefully packaged my delicate items to ensure protection, and were super accommodating of moving my garden plants too. At the new location, they managed to unload all my furniture and boxes into the right rooms before I even arrived.

I am very impressed with their professionalism, efficiency and friendliness. They made what could have been a very stressful day so much easier.

To help others, it was a London 2 bed, to another London 2 bed move, but over an hours drive to get to the other house. I had about 60 boxes, 2 sofas, 10 other items of furniture, 10 outdoor garden plants, bike, lawn mower, 2 beds, and many bags, mirrors, artwork. It all miraculously fit into their Luton van. Whole job took under 5 hours, including driving 1hr 30mins to new location and disassembly/reassembly of furniture/beds etc.

Thank you

September 11, 2021
Unprompted review
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Reply from Giant Removals

Thank you.

Rated 5 out of 5 stars

I would happily recommend giant…

I would happily recommend giant removals. Arrived on time, were friendly, very polite and energetic, even when having to climb 3 flights of stairs! Excellent service

July 26, 2021
Unprompted review
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Reply from Giant Removals

Thank you.

Rated 5 out of 5 stars

Thank you for a stress free moving day

Moving day is always stressful so you always hope for polite, courtious and professional movers... who arrive on time and who get on with the job at hand... and very pleased to say that's exactly what we got!!

We would highly recommend Sam and his team. Although they were short one member of staff on the day, they were still as efficient and worked quickly and methodically and showed great care with all our items.

They are by far the best moving team we've used to date, very well prepared with trolleys, tools wrapping blankets and materials to have added protection for all our furniture and belongings where neccessary.

A big thank you to Sam and your collegue, you made our moving day stress free.

To help others, we had roughly 50 boxes, some miscellaneous items, plus a 2 seater sofa and a 2 door cabinet.
It just fit in a Luton van.

July 8, 2021
Unprompted review
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Reply from Giant Removals

Thank you.

Rated 5 out of 5 stars

Fantastic

We moved all the way from London to Newcastle, Giant handled it easily in a single day and nothing was too much trouble. They took great care of our fragile items and were very thorough. We would definitely use them again - Thank you!

July 2, 2021
Unprompted review
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Reply from Giant Removals

Thank you very much .
It was pleasure doing business with !!!!
All best at new home.

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