Just want to say a massive thank you to. I ordered a plague for my gran for going on a trip I can’t cancel which means I’d miss my funeral. I really needed it before I went away, I paid extra to get e... See more
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First off the product was great. My issue is that despite entering my correct address on the order (I double checked to make sure) it was addressed to another house on my street on the postage label.... See more
Great speedy service I placed an order after my grandad passed away for a solar light memorial personalised item. It came 2 days prior to his funeral and also arrived 1 week earlier than expected it... See more
These baubles are absolutely wonderful. They are also the best price! I searched!! I ordered a variety of baubles all with different engravings, odd words and weird spellings and they all came back... See more
Company details
Written by the company
Established in 2012, Gift Moments is a family run business dedicated to helping you find the best personalised gifts. We are an online retailer based in Worcestershire that offer a vast range of personalised gifts to suit any occasion. Whether is finding that extra special Birthday present, congratulating the newlyweds or marking a significant milestone you are sure to find the perfect and not to mention a unique gift that can be treasured for years to come. All of our gifts are made to the highest quality yet affordable! We strive to go that extra mile in providing excellent customer service to give you a happy shopping experience so you want to come back time and time again. So if you have any questions or feedback please do not hesitate to ask us at sales@giftmoments.co.uk.or
Contact info
United Kingdom
- sales@giftmoments.co.uk
- www.giftmoments.co.uk
4.4
Excellent
292 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great customer service
I purchased a vase after looking around for a 3rd Wedding Anniversary gift it looked lovely it arrived quickly but the vase has some big imperfections. I contacted customer service who were amazing so nice and quick to respond and my vase was replaced after a few messages and some photos via email. Just received the new 1 and I'm so happy.
I would highly recommend because customer service were fantastic, sometimes issues happen but it's how it's handled that matters
May 24, 2024
Unprompted review
The shipping was very good
The shipping was very good, item arrived undamaged, was a bit disappointed with the size of the book, as it appeared bigger in the picture. But that was down to me not reading the spec. Very happy with the personalization printed on the front sleeve of the book and the personal text on the inside of the sleeve. I think this gift will be greatly appreciated when received for a birthday gift.
May 13, 2024
User friendly website with great products
I ordered a Birmingham City Football Club silver dog tag that came with a chain. It was dispatched and delivered very quickly and I was delighted with the quality of it when it arrived. It is a birthday present and I would highly recommend Gift Moments to anyone who is looking for something special.
May 9, 2024
Quick delivery and good quality.
April 19, 2024
Very Happy Customer
I was thrilled to bits with both of my purchases, the whole process from ordering to delivery has been wonderful. The items I bought were such good quality and the engraving on both were beautiful. I ordered a graduation holder for my Neice and a 25th wedding anniversary ice bucket for myself.
April 10, 2024
no fuss with replacement
There was a fault on my first order and I returned to the company the item was replaced and sent out promptly without any issues .
April 10, 2024
Misleading day to be delivered
Misleading day to be delivered. Looks like specified next day when you purchase. It isn’t. Useless tracking. Avoid
March 25, 2024
great hat great price great team
March 14, 2024
Promp service
Promp service . Goods well wrapped.
Nothing to complain about. Would recommend and use again.
March 5, 2024
Was very pleased with the speed of the…
Was very pleased with the speed of the delivery and the quality of the glass and engraving. Would definitely recommend.
February 16, 2024
Lovely quality product & speedy delivery
February 7, 2024
It has taken me a long time to get to this point oo
It has taken me a long time to get to this point of retrieving my insurance details.I would much prefer to get them by post
January 31, 2024
Reply from Gift Moments
Hi,
Thank you for your review.
We have tried to contact you via email regarding your review because this appears to have been left in error as we do not provide insurance.
If you could take a moment to update the review to reflect the service provided by use for the Aston Villa Mug this would be very much appreciated.
Kind regards,
Gift Moments
Personalised Christmas Baubles
Purchased several personalised Christmas baubles for gifts. Easy to order and pleased with all items. Pleased with packaging and delivery.
January 24, 2024
Great product and excellent service.
Beautifully crafted mug with really clear text. Delighted with it!
January 25, 2024
Excellent service quick delivery
January 8, 2024
First name plate the print was poor on…
First name plate the print was poor on one of the letters . I m still awaiting the replacement. I ll review when I can put it up
December 8, 2023
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