Just want to say a massive thank you to. I ordered a plague for my gran for going on a trip I can’t cancel which means I’d miss my funeral. I really needed it before I went away, I paid extra to get e... See more
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See what reviewers are saying
First off the product was great. My issue is that despite entering my correct address on the order (I double checked to make sure) it was addressed to another house on my street on the postage label.... See more
Great speedy service I placed an order after my grandad passed away for a solar light memorial personalised item. It came 2 days prior to his funeral and also arrived 1 week earlier than expected it... See more
These baubles are absolutely wonderful. They are also the best price! I searched!! I ordered a variety of baubles all with different engravings, odd words and weird spellings and they all came back... See more
Company details
Written by the company
Established in 2012, Gift Moments is a family run business dedicated to helping you find the best personalised gifts. We are an online retailer based in Worcestershire that offer a vast range of personalised gifts to suit any occasion. Whether is finding that extra special Birthday present, congratulating the newlyweds or marking a significant milestone you are sure to find the perfect and not to mention a unique gift that can be treasured for years to come. All of our gifts are made to the highest quality yet affordable! We strive to go that extra mile in providing excellent customer service to give you a happy shopping experience so you want to come back time and time again. So if you have any questions or feedback please do not hesitate to ask us at sales@giftmoments.co.uk.or
Contact info
United Kingdom
- sales@giftmoments.co.uk
- www.giftmoments.co.uk
4.4
Excellent
292 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Great service
Customer service was excellent and my wishes were carried out to a very high standard. would highly recommend the commemorative personalised rose bush that I purchased. Well done.
April 18, 2023
Beautiful personalised jewellery box…
Beautiful personalised jewellery box ordered for my grandaughter quick delivery lovely gift ideas would definitely use again
April 24, 2023
Lovely items
Lovely items , cheaper than another well known site . All personalised and delivered quickly .
April 17, 2023
Great quality personalised book
Great quality personalised book! Bought for a 1st birthday present and it was a huge success. Good price too- thank you!
March 28, 2023
Perfect 🥰
From start to finish, my order was spot on, came in a lovely presentation box, a lovely gift for my son's 18th birthday
March 21, 2023
I ordered personalised necklace it's…
I ordered personalised necklace it's very good quality and looks amazing 👏 but customer service its disappointing I pay extra for delivery to make sure I got necklace in time but I don't get my necklace in time I tex for them and didn't get sorry or any other way to explain for me just answer in one my text and ignore me. Anyway my necklace it's amazing thanks.
March 15, 2023
Very poor quality very slow delivery
Scratched , rough ,poor quality shame as was a lovely idea but as a first birthday present for my granddaughter wasn't impressed also should revise the delivery times the advertise as took way longer than advised
March 18, 2023
Reply from Gift Moments
Hi,
Thank you for your review.
We are sorry to hear your order has arrived damaged and kindly ask if you could please email us with a photo so we can look into this for you.
I can see from the order details the estimated delivery dates were between the 16th-21st March and this has arrived within the estimated timeframe.
Look forward to hearing from you and apologies for any inconvenience caused.
Kind regards,
This company went above and beyond to help
Found this company as was looking for a christening gift , got it personalised but realised after I ordered and paid I had made a mistake on the the spelling, so emailed company to see if they could help . The company replied fixed my mistake and got delivered on time
March 11, 2023
Beautiful gift..
Beautiful gift... Great customer service and fast delivery would recommend
March 3, 2023
Quick processing
Quick processing of personalised gifts and cards, informed when product was shipped l.
February 13, 2023
Birthday Teddy
I bought this item of a Teddy bear with a t shirt on which allowed me to have my own personal message put on this present was for a very dear friend she was so pleased with it she gave the Teddy a name .
Will definitely be shopping here again. Order arrived very quickly too.
February 6, 2023
Very quickly delivered and accurate…
Very quickly delivered and accurate name on the certificate. I would happily purchase from this seller again.
January 25, 2023
Since I received my last product from…
I have now had communicate with the company over a few things and I'm satisfied with there words that I e been told
November 13, 2022
Reply from Gift Moments
***Update***
Thank you for your revised review and we are glad all issues have now been resolved.
All the best,
Gift Moments
Hi,
Thank you for your review.
I can see you emailed Saturday 12th November at 11.17am regarding the appearance of the lantern. We replied to your email on Saturday 12th November at 11.33am.
We replied with images from the listing showing this is how the lantern is supposed to look and is as shown on the website as the lantern comes with a rustic appearance.
Look forward to hearing from you in reply to our email and resolving any issues.
Kind regards,
Gift Moments
Great customer service when error in…
Great customer service when error in customised frame and meant sent promptly however, the N and I are to joined and name not very eligible instead of Niall looks like Mall
November 12, 2022
Unprompted review
Reply from Gift Moments
Hi,
We are glad to hear the replacement framed print has arrived and you were happy with the customer service provided.
Thank you for amending your review.
All the best,
Gift Moments
Great to get what you ordered
It’s refreshing to get exactly what you ordered and for it to arrive when it says it’s going to arrive. Would buy again.
October 27, 2022
Reply from Gift Moments
Thank you for your review, we are glad you are happy with your purchase.
All the best,
Gift Moments
Reply from Gift Moments
Thank you for your review, we are glad you are happy with your purchase.
All the best,
Gift Moments
Very good value for money.
October 14, 2022
Reply from Gift Moments
Thank you for your review, we are glad you are happy with your purchase.
All the best,
Gift Moments
Not impressed
Not impressed, cheap quality card, it felt awful and slow delivery. I will not be using again and would not recommend to friends. 👎🏻
October 18, 2022
Reply from Gift Moments
Hi,
Thank you for your review.
We are sorry to hear you were not happy with part of your order and ask if there is any problems to email us and we can resolve any issues for you.
Kind regards,
Gift Moments
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