GiftRocket 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Bought some simulated bird toys for my cats. The description and video showed a bird that chirped but also flapped its wings and flew around. Upon receiving the product, the toys only made noise. I re... See more

Rated 5 out of 5 stars

GiftRocket came up with a brilliant idea for how to generate gift cards. Usually when giving a gift card, we are wanting our recipient to use the funds for something we believe is meaningful to them... See more

Rated 5 out of 5 stars

I received a Rocket Gift card as part of my meal train while on leave from school recovering from hip replacement surgery. I really like it because of it's ease of use - I could just put the money in... See more

Rated 5 out of 5 stars

The entire process of redeeming the gift via GiftRocket was pleasantly easy, no 'surprises'. To redeem, all I had to do was go to GiftRocket website, enter the Gift code then select the desired metho... See more

Company details


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Birthday surprise

I received a giftrocket for my birthday. I had never heard of the company before this. I was very, very pleased with the ease of redeeming it. I will definitely use giftrocket in the future for my gifting needs.

January 23, 2023
Unprompted review
Rated 5 out of 5 stars

What a great way to give a digital gift and no worries about losing gift cards

This was my first experience with Gift Rocket and it was easy, seamless and PERFECT! I'm a remote employee and at Christmas, one of the execs at HQ wanted to present me with a gift card to one of places I frequent for food. Of course the place I chose didn't have digital gift cards so I received a Gift Rocket. I had never heard about it but it was simple to redeeme and turn into a deposit into my checking account so that I can pay at the establishment of my choice via debit card. I love that idea and being tech challenged, it was simple to do and took no time at all. It was a winning experience. I am totally sold on Gift Rocket

January 23, 2023
Unprompted review
Rated 1 out of 5 stars

STEER CLEAR!

STEER CLEAR!

For my father's birthday Jan 5th, I googled, "Edwin Watts Gift Card," and one of the very first things that popped up was giftrocket.com. I thought this was who Edwin Watts affiliated themselves with to sell gift cards online (because they made it appear that way intentionally on the site). I quickly purchased a gift certificate TO BE USED AT EDWIN WATTS and my father received his email with the $100 "ONLINE GIFT CARD" minutes later. Come to find out, THEY AREN'T AFFILIATED IN ANY WAY, nor are they allowed to even use the Edwin Watts logo or hold themselves out as having an agreement with them!!! I verified this with the VP of E Commerce at Edwin Watts himself. They sent Gift Rocket a cease and desist letter asap.

Ultimately, when my father accessed the "egift card" through his email, he was told his only option to actually spend the card was to, A - wait 10-14 days for them to SEND HIM AN EDWIN WATTS GIFT CARD IN THE MAIL, or B - go through a list of options for garbage companies where he could use the e-gift instead (SOLD TO ME AS AN E GIFT CARD FROM THE START!!!) What a total sham this company is. STEER CLEAR!

FW: GiftRocket order confirmation - KTNWOVH7WMQ28QXZXTUG

(No response from company whatsoever)

January 4, 2023
Unprompted review
Rated 5 out of 5 stars

Very clever idea!

Very clever idea!
Was sent this as a gift with a recommendation of what to apply the money towards (Mine was a dog walking service)
I loved the fact that this was a gift card that could be applied to something specific, HOWEVER the coolest thing about this is that you have the option to apply the money towards the gift giver's initial recommendation, or numerous other options that GiftRocket suggests.
Not seeing what you want? Just transfer the money to your account!
This gift card has the freedom for absolutely anything and everything.
Simple, easy to use, and fast!

January 18, 2023
Unprompted review
Rated 5 out of 5 stars

Easy to use

Easy to use. Several options such as gift cards, credit cards, and also ACH for deposit to bank account. Processed quickly. Doesn’t get much better.

January 19, 2023
Unprompted review
Rated 5 out of 5 stars

Quick and convenient

Easy to get a gift card and send it to a friend multiple states away. Variety of places to choose from.

January 17, 2023
Unprompted review
Rated 1 out of 5 stars

Canceled gift with no explanation

I sent a gift. He accepted. Two days later, I get an email saying my order has been canceled with NO EXPLANATION. When I asked why, i got this response:

"Terribly sorry for the trouble and unintended embarrassment, but unfortunately this gift was canceled by our security team and you will not be charged.

Regrettably, we cannot release any details as to why this occurred to maintain the integrity of our security procedures."

I have never been rejected on this credit card anywhere in 15 years. Will never buy again.

January 9, 2023
Unprompted review
Rated 1 out of 5 stars

Borderline Scam!

This Gift Rocket thing is not what it seems. We purchased a gift card for a listed business, when the recipient tried to use it the merchant would not accept it, then the recipient received an email that we had canceled the card. No such thing happened on our end. We checked our account and found that they had credited our purchase back to us. At least we got our money back, but no notification and they tell our recipient we canceled it. Totally embarrassing for all. I would not recommend using this service.

January 4, 2023
Unprompted review
Rated 5 out of 5 stars

I received a my first GiftRocket…

I received a my first GiftRocket giftcard. It was my first time hearing of the company and I love the concept! It was a straightforward process with flexible options which was great. I will definitely be using in the future.

December 20, 2022
Unprompted review
Rated 1 out of 5 stars

BEWARE MISLEADING GIFT CERTIFICATES

BEWARE MISLEADING GIFT CERTIFICATES. We recently purchased six $50 gift certificates to a local restaurant for family members. We also paid an additional $4.50 fee per certificate for these gifts. In short, Gift Rocket asked them to provide their bank account information to redeem them, which,of course, they did not feel comfortable doing. We are embarrassed and they didn't get the local gift they wanted.

December 23, 2022
Unprompted review
Rated 5 out of 5 stars

Great Experience

I received a Gift Rocket present from a neighbor and it was so easy to cash it in for a gift card of our choice. We are looking forward to a great dinner now. Thank you GiftRocket for a smooth transaction.

December 26, 2022
Unprompted review
Rated 4 out of 5 stars

Gifting with options

The cost of sending the gift was reasonable. The variety of places for the recipients to use the gift is plentiful. Past experience from a gifter made me think of giftrocket for this giving season

December 24, 2022
Unprompted review
Rated 5 out of 5 stars

Would recommend

I had never heard of this before my son got me this for Christmas. It was very quick and easy to use. Would definitely recommend as I will use it as well.

December 27, 2022
Unprompted review
Rated 5 out of 5 stars

Great!!!

It was great I never heard of this until my daughter in law used it to send me a gift. It was easy and so sweet! I loved it!

December 25, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look