I clicked on a link to recharge my phone and ended up being a subscriber to giftcard-hub at 49EUR per month. Sent them a total of 5 emails to cancel and get a refund. Their final offer was a 20% refu... See more
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I accessed the product page direct from a google search. No mention anywhere that my £25 Nintendo e-gift card for which I paid £22 was attached to a £50 recurring monthly subscription. I have checked... See more
Very sly! Only by scrolling down the page past the “order” section do you discover that you are subscribing at £49 per month (nearly £600 per year) of you don’t cancel within 3 days. Will be report... See more
Still trying to get £49 taken from my account without my permission for a subscription I never agreed to. No e-Mails to confirm any subscription or advising of a 3 day trial period. This is a complete... See more
Company details
Written by the company
Secure, Simple and Affordable gift voucher printing. Your own Branded Gift Vouchers. Boost your turnover and footfall. Customise and print your gift vouchers at giftvoucherhub.com
Contact info
Brampton Road 45, BN22 9AH, Eastbourne, United Kingdom
- hello@giftvoucherhub.com
- www.giftvoucherhub.com
1.4
Bad
41 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
SCAM ALERT - BEWARE
Paid money, got nothing, they are scam artists. BEWARE!
November 20, 2024
Unprompted review
Scam
Scam. I tried topping up an EE phone and ended up being scammed. Never got my voucher and they rook 49£ of me for a subscription I never made.
November 22, 2024
Unprompted review
Scam
Pathetic services.I didnot subscribe but they deducted 49£ of subscription fee.I asked for refund they say it is not possible.
That is not gift voucher hub. Company name Gift cardhub.They have taken out money of 49£ as a subscription fee.I have already emailed them but they did not reply.
November 4, 2024
Unprompted review
Reply from Gift Voucher HUB
Hello,
We are currently undergoing some very frustrating issues with how our Trustpilot works. The website you reviewed is believed to be this one: https://giftcard-hub.com
If this is so, then you have left a review for the wrong website. This Trustpilot is for this website: https://www.giftvoucherhub.com
This is something we are working on fixing at the moment, but in the meantime, it would be extremely helpful if you could please let me know how you left this review? Did you do this via Google or another way?
Thanks,
Will
Complete Scam
As with many below, this site is a scam.
Yes, you can buy cheap PSN credit but, they do not make it at all clear that you are / will be signing up to a £49 a month debit from your account.
What a bunch of bankers. (Replace the b with a w).
🤬
October 14, 2024
Unprompted review
Very sly!
Very sly!
Only by scrolling down the page past the “order” section do you discover that you are subscribing at £49 per month (nearly £600 per year) of you don’t cancel within 3 days. Will be reporting to Trading Standards!
October 9, 2024
Unprompted review
Scam
Hi, it's a Scam, this site took the money from my account without my access, I sent more than 10 gmails, he replies that they have terms and conditions and they don't give the money back 😈😈😈 , I entered normally to load my Layca when you enter this automatic Scam site on google,,, I don't even know about this site, I don't know how to use it, I don't need it... I want my money back. .. I wanted as much as £5 credit. not false ads, scam
October 6, 2024
Unprompted review
Excellent customer service and product
Would highly recommend this company - their customer service were very quick and helpful over email and over the website chat. Very impressed with the print quality and security features of the vouchers, plus there was a quick turnaround time and free delivery.
December 3, 2020
Reply from Gift Voucher HUB
Thank you so much Kate.
We hope to see you back again soon.
Kind regards,
The Gift Voucher HUB Team
Excellent
Simple, straight forward and excellent customer service. We will certainly be using them again and will recommend them to others.
December 1, 2020
Reply from Gift Voucher HUB
Thank you for your positive review Mark, very much appreciated.
Looking forward to seeing you back.
Kind regards,
The Gift Voucher HUB Team
Spent £87 and recieved wrong items
Spent £87 recieved them and they were totally wrong and nothing like the proof that was made up. I have emailed on numerous occasions and sent messages on social media with no response. Absolutely disgusting rip off. Now we are out of pocket for vouchers I cant do anything with.
October 3, 2020
Unprompted review
Reply from Gift Voucher HUB
Hi Ginny,
I have been trying to contact you, can you please check your spam folder?
I am so sorry that the vouchers have not printed correctly. We have never seen such an issue before so we are still investigating why that has happened. Because the voucher design we have on file is incorrect I have asked on of my designers to re-set your voucher as per the example you kindly supplied and we shall send replacement vouchers out to you as soon as we can.
Kind regards,
The Gift Voucher HUB Team
good quality and better services
August 20, 2020
Unprompted review
Reply from Gift Voucher HUB
Thanks for your review Kartik.
We hope to see you back again soon.
Kind regards,
The Gift Voucher HUB Team
Excellent service.
Excellent service.
We did a mistake on the design.
They clearly realised that and contacted us to double check that the design we sent was correct.
Good job they did otherwise we would have lose money.
Thanks again.
May 26, 2020
Unprompted review
Reply from Gift Voucher HUB
Thanks for your review!
We are always pleased to support our customers. Looking forward to hearing from you soon.
Kind regards,
The Gift Voucher HUB Team
Reply from Gift Voucher HUB
Thanks for your review Chris is really appreciate.
We hope to see you back again soon.
Kind regards,
The Gift Voucher HUB Team
Just brilliant
Absolutely brilliant, if there were more than 5 stars, I’d’ve given them!!
They helped me out with a very last minute request and one that I’m sure seemed a bit silly to them! But.... it was a gift that went down extremely well and I really can’t thank them enough. As well as being super efficient, everybody was so friendly- really genuine, lovely customer service that you don’t come across very often! They really did go over and above to help me. Thanks so much all!!
December 8, 2018
Unprompted review
Reply from Gift Voucher HUB
Thank you so much Caroline!
It was our pleasure, we are thrilled to help and very pleased to hear that the gift went well.
We hope to see you back again soon.
Kind regards,
The Gift Voucher HUB Team
Great service
December 4, 2018
Unprompted review
Reply from Gift Voucher HUB
Thank you for your 5 stars!
We hope to see you back again soon.
Kind regards,
The Gift Voucher HUB Team
I ordered some gift vouchers for my business
I ordered some gift vouchers for my business (elsphoto.co.uk sorry shameful I know). There were a couple of issues with the final items that arrived, GVHub couldn't have been more helpful and went above and beyond to sort everything out, they were truly fantastic; I won't use anyone else from now on. Not only was their customer service incredibly perfect but the final item that arrived was better than I could have imagined, Really so happy! Thank you guys x
November 16, 2018
Unprompted review
Reply from Gift Voucher HUB
Thank you Emma, we are so pleased that you are satisfied with your gift vouchers and the service provided.
We hope to see you back again soon.
Kind regards,
The Gift Voucher HUB Team
Very helpful quick delivery
October 9, 2018
Unprompted review
Reply from Gift Voucher HUB
Thank you for your positive review!
We hope to see you back again soon.
Kind regards,
The Gift Voucher HUB Team
100 gift vouchers
100 gift vouchers
i purchased 100 gift vouchers from gift voucher hub for my florists. i ordered the flower art vouchers and they are lovely. i had some trouble getting my logo to fit on the voucher but I emailed them and they explained to me how I to do it. it was my silly logo, not their website that was the problem but they still seemed very happy to help. i also got the 2 free posters and i have already sold 3 vouchers in only 2 days so will probably be ordering again soon as I only bought 100 vouchers.
November 15, 2017
Unprompted review
Reply from Gift Voucher HUB
Thank you so much for your 5 stars review!
Glad to hear that you are satisfied with the quality of our product and that you enjoyed your online experience with us.
Thank you for choosing Gift Voucher HUB, and we look forward to your next order.
Kind regards,
The Gift Voucher HUB Team
Lace shop gift vouchers
I have just received the vouchers for my lace shop and they are wonderful.
November 15, 2017
Unprompted review
Reply from Gift Voucher HUB
Thank you for your positive review!
We are so pleased to hear that you are happy with your recent order.
We hope to see you back again soon.
Kind regards,
The Gift Voucher HUB Team
Easy and efficient ordering
I only wanted a small number of gift vouchers to try out and the Gift voucher hub was the only company I could find that offered it. I designed my own vouchers using their template. The process was easy and efficient. I would definitely recommend them
November 13, 2017
Unprompted review
Reply from Gift Voucher HUB
We very much appreciate your review!
We're happy that you enjoyed your customer experience and would definitely recommend us.
Look forward to working with you on future orders.
Kind regards,
The Gift Voucher HUB Team
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