Was considering the purchase of a computer and telephoned sales for further details. After 20 mins they had not picked up the call so I went elsewhere.
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See what reviewers are saying
Very pleased with the Dell 22" Monitor. Delivery was very good. Inner packing of Monitor was very good lot of layers of bubble wrap. Outer cardboard was very flimsy and arrived badly torn and l... See more
Dell laptop purchased, was as described on website, good price, delivered quickly despite being amongst Xmas rush. Item was nicely and safely boxed, condition was clean and met my expectation. It was... See more
The HP elite which I recently bought does not show up my home WiFi and therefore has never connected to it. I have contacted Gigarefurb over this matter but they've simply kept mute. Now, I'm afraid t... See more
Company details
Written by the company
All of our products come with: Free 12-months warranty Free, tracked next-day delivery Premium Telephone support Genuine Microsoft software Durable, protective packaging Price match guarantee
Contact info
Barton Hall Industrial Estate, M30 7NB, MANCHESTER, United Kingdom
- 0161 553 0117
- info@gigarefurb.co.uk
- www.gigarefurb.co.uk
3.3
Average
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Dell laptop purchased
Dell laptop purchased, was as described on website, good price, delivered quickly despite being amongst Xmas rush. Item was nicely and safely boxed, condition was clean and met my expectation. It was a clean start and the machine works faultlessly. Only had for a few days but have previously bought off Gigarefurb and recommended to others without issue so I am sure this will be similar
December 21, 2022
late delivery but beyond gigabite control many thanks
aways there to help solve a problem many thanks a e arnold
December 17, 2022
This is my 2nd purchase in 2 years
This is my 2nd purchase in 2 years. safe, reliable and the best value for money around. it’s 2 monitors I have bought, I wish I had come to you before buying a laptop. I will be back!
October 31, 2022
The services was extremely bad
The services was extremely bad.
I placed an order with number 1550 5415 477 459 and I got a message my order was delivered without me getting the order. I called the DPD delivery shop concerning the order and I was told that the postcode was wrongly typed by the GigaRefurb team. Now I have to start putting calls through to them to correct the postcode before my order can be shipped again, imagine the time and money lost. Their service is really wack
September 4, 2022
Unprompted review
DREADFUL Company...beware
The laptop was graded A1 so I was not expecting any problems but there is a whirring noise from inside the machine that persists until laptop is turned off. I've contacted company to return. Hopefully it will be fixed or refunded in full and that process will be straightforward. I'll post an update in due course.
Monday...I've made contact asking when my laptop will be collected and have heard nothing. So not getting a good feeling about this company so have messaged again and asked for a refund once laptop has been collected but I've have had no communication back at all. So now changed from 2 star to 1 star.
Monday evening and finally a full response and apology for delayed reply. Free return and full refund offered. Hopefully this will be quick process. Back to 3 stars
So last week my refund was being processed. This is their email to me from 20th September "We have started processing the refund it should show within your account today or within the next couple of days."
28th September.
Still no refund. Won't be recommending this company.
On 28th I got this reply
"I have escalated this to the director now as I have requested you refund to be completed a numerous amount of times. I have been informed that it has been processed but I will update you once I get confirmation.
Really sorry about this, it shouldn't have taken this long."
1st October. Still no refund.
Finally got refund once I threatened to publish their poor services and delayed responses on Twitter.
September 1, 2022
Flat laptop battery
Am very dissatisfied and disappointed The laptop I purchased for my son has a non functional battery. Its totally flat If its fully charged it only last for 10 minutes.
Unfortunately it was delivered straight to the person who was supposed to take it out of the country so she didn't bother testing it. I would have returned it. Imagine the costs. £449. This is really bad.
August 19, 2022
Great service!
August 1, 2022
Professional and knowlegeable
It was a great pleasure working with Gigacycle and I remain impressed by the quality of their work, thoroughness of research, follow up diligence, organizational skills, and client interaction skills.
July 5, 2022
Unprompted review
Latop
Laptop was received on time and as described although not set up correctly the support team were very helpful in overcoming the issue.
July 1, 2022
Just received Lenovo ThinkPad
Just received Lenovo ThinkPad, very pleased with service and delivery from UK to Spain. No problems with machine so far.
June 30, 2022
Fast and Reliable
Gigacycle has always been a fantastic support for our business. They are fast, reliable, friendly and helpful.I really appreciate the support you provided. You helped me resolve some issues that had been plaguing me for weeks.
June 27, 2022
Unprompted review
My order arrived very quickly and so…
My order arrived very quickly and so far seems to be working really well.
The reason why I have not given 5 out of 5 on the review is that the box my chrome book was delivered in was not sealed and partly open.
June 22, 2022
Reply from GIGAREFURB
Hi Jodie,
Thanks for your message and feedback.
We've passed your comments about the boxes to the team and will provide further training and processes to ensure that this doesn't happen in future.
We really appreciate you taking the time to leave a review and let us know about this.
Anything else we can help with, please let us know.
Kind regards,
Giga Refurb
They was always willing to help me to…
They was always willing to help me to sort out my order
June 18, 2022
Broken stand
The st and had certainly not been refurbished. It has the broken bits inside. Very disappointing as the screen is heavy so needs proper support. I can't move the screen as to do so means it breaks all over again
June 17, 2022
Reply from GIGAREFURB
Hi there,
Sorry to hear that your monitor stand wasn't up to standard.
We do quality test and ensure all stands match the screens, however it seems you've had one that's not to our quality standards.
Please open a return on eBay and message us about this. We will happily send you a replacement stand, or alternatively you can return this to us for a full refund.
We always pass feedback onto our quality team for further training.
Sorry again about the inconvenience.
Kind regards,
Giga Refurb
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