Had this particular sockets fitted a few years back, the rocker on one suddenly ceased up. Never thought I would get the exact replacement till I came onto this sight by chance, the reviews were good... See more
Company replied
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See what reviewers are saying
I used Gil-Lec to purchase two extractor fans, as it was the best price for the fans that I wanted. Unfortunately the 2nd fan developed a clicking sound within the first few weeks. I messaged Gil-... See more
Fast next day free delivery . I’m currently waiting for my electrician to put this extractor fan in. The guy on the phone spent 5 minutes talking about different types of extractor fans and what he wo... See more
Great selection of gear. Competitive prices. Ease of use of their online store. Quick delivery. Aftersales help was top notch. I ordered the wrong RCBO, but Jason helped me out quickly with great comm... See more
Company replied
Company details
About Gil-Lec Electrical Wholesalers
Written by the company
Welcome to the official Trustpilot profile for Gil-Lec Electrical Wholesalers
At Gil-Lec Electrical Wholesalers we have served homeowners, electricians, industrial contractors, and retail outlets for over 37 years. Supplying high-quality electrical materials throughout the UK and Europe.
We have been voted the UK's Best Electrical Wholesaler by the Electrical Times magazine on numerous occasions.
Gil-Lec's online store offers thousands of electrical items including extractor fans, designer lighting, decorative switches and sockets, smart lighting control systems, fuse boards, electric car chargers and more.
Contact our Customer service
Featured Categories
Lighting Lighting Controls Switches & Sockets Ventilation Circuit Protection Fire & SecurityContact info
3 Wey Lane, HP5 1JH, Chesham, United Kingdom
- 01494 790 460
- orders@gil-lec.co.uk
- www.gil-lec.co.uk
4.8
Excellent
2K reviews
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Reply from Gil-Lec Electrical Wholesalers
Thanks Ann
Had an ongoing issue with a faulty fan
Had an ongoing issue with a faulty fan. No issue at all arranging a replacement and as always dealt with the problem efficiently and professionally
September 21, 2024
Reply from Gil-Lec Electrical Wholesalers
Glad we could help Marcus!
Reply from Gil-Lec Electrical Wholesalers
Thanks Chris!
Reply from Gil-Lec Electrical Wholesalers
Many thanks!
Delivered on-time and really well…
Delivered on-time and really well packaged. Had nothing to complain about. Item also matched description on the store page (I searched via part number).
Really good experience. And delivered next day to Scotland using DPD.
August 30, 2024
Unprompted review
Reply from Gil-Lec Electrical Wholesalers
Thank you very much for your review!
Did not even call me for weeks about my…
Did not even call me for weeks about my order. I had to call them to ask where my order was. Then they lied about delivery and then could not deliver on the rescheduled delivery. Cost me having an electrician call out fee on top. These guys are a waste of space
August 18, 2024
Reply from Gil-Lec Electrical Wholesalers
Hello Anzal,
Many thanks for your review. You are correct, we didn't phone you regarding your order - we did however engage you in a considerably long email conversation regarding this order, starting two days after you had placed an order for an item with a 3-5 working day lead time. In total, there are 13 exchanges between our customer service team and yourself, keeping you updated regarding the order and the delays from the manufacturer.
I appreciate the frustration of a manufacturer's delay, but there is no need to simply lie about the service you have recieved. I will be happy to post the email thread here (redacting your personal details of course) as proof of our service.
All good, I recommend.
Item as described, good price, arrived quickly, worked. All good, I recommend.
August 15, 2024
Reply from Gil-Lec Electrical Wholesalers
Thanks Rob!
Reply from Gil-Lec Electrical Wholesalers
Thanks Lionel.
Reply from Gil-Lec Electrical Wholesalers
Thanks Lorraine
Competitive price and quick delivery
Vent Axia fan supplied at a very competitive price and delivered very quickly
August 6, 2024
Reply from Gil-Lec Electrical Wholesalers
Thanks Robin
Very helpful
Very helpfully company when when my fan was broke after two year . Great after sales which is important . Would recommend this company and would buy from them again .
July 19, 2024
Reply from Gil-Lec Electrical Wholesalers
Thanks Jackie
Firstly I was able to get the right…
Firstly I was able to get the right product, areplavement extractor fan foe a 50 year oldbackbox. I phoned and got careful advice that enabled me to chose the right one even though it wasn't certain what I needed.
Everything worked perfectly and I could have got refund if necessary.
I would have had to pay return postage which I think is fair
July 12, 2024
Reply from Gil-Lec Electrical Wholesalers
Thanks Rob - glad we could help.
We've not received the items yet!
July 22, 2024
Reply from Gil-Lec Electrical Wholesalers
Hello Brian,
Many thanks for your review. As per our email update to you on Friday, the light fitting you have ordered has been delayed by the manufacturer and is expected to be with us later this week. Your order will be shiiped as soon as the fitting arrives.
Reply from Gil-Lec Electrical Wholesalers
Hello Stanislav,
Many thanks for your review. Your order shipped from us on the 18th as expected but having tracked the shipment with DPD it would seem thay have had a delay in delivering. Having spoken to them this morning they have confirmed delivery should be completed today.
DPD have apologised for the delay and we hope this has not caused too much of an inconvenience for you.
Kind Regards.
Reply from Gil-Lec Electrical Wholesalers
Thanks Annette
Reply from Gil-Lec Electrical Wholesalers
Thanks Alan
Reply from Gil-Lec Electrical Wholesalers
Thanks Nezar
Reply from Gil-Lec Electrical Wholesalers
Thanks Boo!
Great advice
When I called for advice regarding a bathroom fan, they were very knowledgeable. Thank you.
June 25, 2024
Reply from Gil-Lec Electrical Wholesalers
Thanks Warren - glad we could help!
Very satisfied
I have used Gillec several times now for on-line orders and always been satisfied. Their website is very easy to use and place orders. Their postage charges are a bit higher than some competitors but delivery is always prompt - they use DPD for deliveries which seems to be one of the better delivery companies, so worth paying slightly more in my opinion.
June 20, 2024
Reply from Gil-Lec Electrical Wholesalers
Thank you!
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