gimmitech Reviews 

132
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

I am having a nightmare just trying to get a delivery date ! I chose this company as they offer solutions for people in financial difficulty and fast delivery NO HASSLE ? ! NOT THE CASE !!!... See more

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Rated 5 out of 5 stars

I can honestly say that I did not think I would be able to afford a new computer after losing my late beloved partner, but Gimmitech and Paybreak made this all possible for me for which I am truly... See more

Rated 5 out of 5 stars

I found gimmitech via google and was drawn in by the site right away, gimmitech has loads of differant items from mp3 players to wide screen tv's. after picking what i wanted i chose to pay for my ite... See more

Rated 5 out of 5 stars

I am so happy that my dream of having a DSLR camera finally become true and its all because of gimmitech. Their installment option of paying really help me buy this camera otherwise it had been very h... See more

Company details

  1. TV store
  2. Cell Phone Store

Information provided by various external sources

With over 25 years retail and financial services experience we know what we’re talking about. With a passion for gadgets, gizmos and the latest must haves we are making it our mission to give you what you want and that is big brands with an affordable price tag.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

132 reviews

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4.5

All reviews

(132)

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Rated 5 out of 5 stars

yeah its a good service but when they accept you and say the item will be with you between 2-5days they need to try and tell you what time and what day they can deliver the items to you.

I've ordered my 42inch plasma tv yesterday hopefully it will come tomrrow or wednesday. It is a good service because if you have not got the money in one go they let you pay for them item monthly wich I find eaiser for most people now. I would recommend them to friends and family depsending on how good my order gets delivered to me

December 7, 2012
Unprompted review
Rated 5 out of 5 stars

EXCELLENT SERVICE

I recently purchased a Wii Big ben Cycle from Gimmitech, unfortunately the 1st one received was faulty, but thanks to Pete at Gimitech the faulty one was replaced and a new one which worked perfectly was received within a week, which i think was excellent service.
The Big Ben cycle for the Wii is a food piece of kit much better than putting your headphones on with a normal exercise bike, gives you something to aim for, lets hope i can find some add-ons for it.
Thanks again to Pete & Gimitech.

May 21, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent all round

I found your service in supplying my 15.6in Cello television excellent. You were the only on-line firm who could supply me with a television that size, and I was most impressed by the prompt delivery, and it was free too! Very many thanks! I would definitely recommend your company to my friends.

April 11, 2012
Unprompted review
Rated 5 out of 5 stars

Extremely prompt service.

I ordered a Samsung LED 32 inch TV on Friday evening , and it was delivered on Tuesday afternoon. The whole process was so quick and easy. I will definitely be ordering from Gimmitech again.

February 11, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent for a new company!!

The Good:

- Website is sleek, well laid out and easy to navigate.

- Being able to choose from 12-36 months to pay for your product is great, especially if you want to just pay a small amount each month.

- The interest charged is fair and superior to that of their competitors

- Products are fairly priced. Any company who offers finance options has slightly higher prices, but monthly payments with an attractive APR counter balances that.

- The V12 Finance process is easy to complete, asks no silly questions and provides a fast decision

- Gimmi, is one of the good guys. They're not too corporate or unapproachable, things you will often find wrong with larger companies. I can only hope they stay this way.

The Bad...ish:

- There isn't any real bad points to this company so far. Emails containing your confirmation do go to the junk folder within your email service but that isn't Gimmi's fault.

- Delivery status could be better, as there is no real communication from the courier to the customer. But again, that's not Gimmi's fault.

OVERALL:

Gimmi is a very young company, but their overall service, prices and professionalism is far superior to that of their competitors. Being a young company they have little issues which need ironing out but for such a young company they are doing an excellent job, furthermore out shining their rivals.

It's not easy starting a company, developing a clean user friendly customer interface, co ordinating customer orders with warehouse operations and making sure your chosen courier reflects your company positively all the time. So therefore give Gimmi a chance as they've worked extremely hard and continue to do so, to bring us the customers the best possible service.

February 5, 2012
Unprompted review
Rated 4 out of 5 stars

Good !

I recently bought an Ipad 2 from Gimmetech , and to be honest it was brill! I had to pick it up from the depot, but of course this wasn't the fault of Gimmetech, they simply tried to deliver it and I wasn't in. I would recommend them to anyone! Great service and great products!

Thanks for helping me get my new Ipad!!

January 12, 2012
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

Ordered the IPad on a Tuesday and it arrived on the Thursday. What a great service! Would definately reccomend to others. Communication was also excellent. Overall extremely happy with this service.

January 11, 2012
Unprompted review
Rated 2 out of 5 stars

Poor Delivery - but great to get!

Was really pleased to finally order a MacBook Air - I've been wanting one for quite a while now. What was equally pleasing was that I was promised I would get it before Christmas, which was great.

First of all, I think that Gimmitech really needs to have a think about how it communicates delivery to its customers. I never once recieved any sort of email with tracking numbers or whatnot, until I personally phoned and emailed, which was a bit of a bother.

Then, I was tracking it throughout the day that it was supposed to arrive. (I was at work and knew I wouldnt be in, so wanted to see if they would leave it with a neighbour or whatnot) Imagine my absolute HORROR when I saw on the page after refreshing it that the driver had left it on the doorstep. Thats a £1000 computer, couldnt bloody well believe it! Plus, it was heavy rain that day in London so I was in a bit of a panic on the way home that my computer would either be stolen, or soaking wet!

I know that the delivery company are separate from Gimmitech, but if this is a service that they choose to use then they need to be held partly responsible. And decide whether or not to have a look at how they deliver.

January 3, 2012
Unprompted review
gimmitech logo

Reply from gimmitech

We were happy to hear that your product arrived and that you are pleased with your purchase. Our records show that it was delivered within 2 working days.

Gimmitech.co.uk takes customer service very seriously and immediately conducted a full investigation into the issues you have raised in your review.

Our courier's are instructed that all goods must be signed for at the delivery address, and we were equally alarmed to hear that your goods were left on your door step.

The courier in question and the driver has assured us that this was left inside your porch and not outside in the rain.

Our policy clearly states that we require a signature from the customer on delivery. If a customer is not present the courier should leave a card for a suitable alternative delivery time to be arranged.

This a very unusual case and is likely to be because of the Christmas rush on the delivery network, as they use temporary drivers during Christmas to cope with demand and on this occasion the driver has clearly not followed the correct processes.

We apologise for any inconvenience this issue caused and hope you will shop with us again.

Best wishes,
Gimmitech.co.uk

Rated 5 out of 5 stars

Brilliant service from a brilliant company

I can't thank yous enough for my purchase from your website. It's absolutely perfect. Delivery was next day and in time for Christmas! Also when I rang to enquire about the item, the staff who answered was so helpful and polite.... he's definitely an asset to your team. Thank you all so much. Yasmin. xxx

December 29, 2011
Unprompted review
Rated 2 out of 5 stars

Address checks would be good idea

For whatever reason my latest shipment was posted to the wrong address. This resulted in me having to drive 40+ miles to the couriers to pick it up in time for Xmas. I cannot see how this could happen as my billing address and shipping address on my account are both the same and are my home address. Very disappointed with service.
Delighted with product though

December 28, 2011
Unprompted review
gimmitech logo

Reply from gimmitech

We take customer service very seriously at gimmitech.co.uk, so when your order was bough to our attention we launched a full investigation. As a result of which we have identified that the house number was manually keyed into our warehouse system incorrectly.

As a result a label was printed with the wrong house number and therefore the delivery failed to arrive. We are reviewing our process to ensure that errors such as this cannot happen in the future.

Like we said gimmitech.co.uk takes service very seriously and as a gesture of our commitment to customer service we would like to pay your first monthly installment for you, this will be transferred directly into your bank account.

We would like to apologise for the inconvenience caused and hope you acknowledge that whilst we failed on this occasion, we're always looking to improve and willing to make good for any mistakes we do make.

Best wishes,
Gimmitech.co.uk

Rated 5 out of 5 stars

Outstanding company

I ordered my iPad 2 and iPhone 4s smoothly and with no problems I received them the following day no problems. And it helps I had the monthly payment option to ease the pressure of Christmas. All in all a pleasant transaction would highly recommend.

December 27, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent

The big thing for me is clarity. I had lost my phone and needed to buy a new one quickly. I was able to order one in Finance with Gimmetech in about 10 minutes. The website is very explanatory.

December 26, 2011
Unprompted review
Rated 5 out of 5 stars

Quality service and value for money

The site was easy to navigate. The prices competitive and the payment options excellent.

There was a good range of goods.

The order was taken easily and delivered when promised.

I would definitely recommend this company and use them again.

December 25, 2011
Unprompted review
Rated 5 out of 5 stars

its good

well its a good experience to purchased goods form your company, good response, quick process. i really appreciated this all..

i want to know one thing that can i buy something more form your company on same time of monthly payments, even i already have enough money in my account to buy more goods on cash, but i rather prefer to buy on monthly contract from gimmitech and please can u tell me what will be the limit of purchasing on monthly contract

thanks.

December 25, 2011
Unprompted review
Rated 4 out of 5 stars

Good

The service was good I would recommed the website to friends and family and the delivery is quick customer service is excellent and the solve your queries quick.

December 22, 2011
Unprompted review
Rated 5 out of 5 stars

Awesome telly!

Fantastic service by gimmitech, they emailed each step of the way. When I called and spoke to them they were very helpful. Fast delivery, only Issue was the courier didn't contact, had to go through gimmitech. Would recommend gimmitech!

December 22, 2011
Unprompted review

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