M. K. Ginder & Sons Reviews 85

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

If you instruct MK Ginder to take care of a funeral you will not be disappointed. From every aspect every department was organised, compassionate and professional. What was one of the most saddest d... See more

Rated 5 out of 5 stars

I couldn’t fault them from start to finish. Helpful, kind, respectful and professional that goes for the whole team. They explained everything, offered lots of choice and answered our numerou... See more

Rated 5 out of 5 stars

Arranging a funeral is always a difficult task, however the team at Abbots and Bricket Wood made everything so much less difficult. Kind and considerate through, listened to what we wanted and gave id... See more

Rated 5 out of 5 stars

My experience of using M.K. Ginder & Sons was a positive one. From start to finish they were professional, caring and made the process of arranging the funeral so easy. Victoria at Bushey branch was... See more

Company replied

Company details

  1. Funeral Director

Written by the company

Local independent family-run Funeral Directors serving families across the Home Counties since 1983 with professional care and services, including Memorials and Pre-paid Funeral Plans. 24hr service on 01923 247427 or visit ginder.co.uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

85 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Never a pleasant day

Never a pleasant day, but from start to farewells, M.K. Ginder & Sons dealt with the whole process proficiently and professionally. A special thank you to Karen at the St Albans Rd branch and all the guys involved on the day of mum's service, you were all so courteous.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Wholeheartedly recommend this caring, family‑run company

We recently entrusted this family‑run funeral directors with overseeing my father’s funeral and cremation, and the service we received was exceptional from start to finish. In particular, Janine at the Abbots Langley branch was truly outstanding. She guided us with compassion, patience, and professionalism throughout the entire process, always available when we (and especially our mother) needed reassurance or support.

Her presence on the day of the funeral meant a great deal to us. She checked that everything was running smoothly and offered her personal condolences, which felt like genuine care rather than formality. She was also a tremendous support to our mother during an incredibly difficult time, and we are deeply grateful for her kindness.

We never felt rushed, pressured, or overcharged, just supported by people who clearly care about the families they look after. We would wholeheartedly recommend this caring, family‑run company to anyone in need of their services.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing caring company

I cannot emphasise enough how wonderfully caring and thoughtful this company is . Our funeral was handled with such professional kindness plus real emotion making it such a personal experience.
Our first contact was with Janine .
Janine took so much time care and thoughtfulness every step of the way . My mother in law who is profoundly deaf was reassured by that one meeting that this would be a wonderful experience at this very sad time for her and the family at the unexpected loss of her husband . Michelle Also showed that same caring attention to detail about every aspect of the funeral another kind heart. The day all though wet and windy was made rememberable in the most positive way .
Then today we went to vicarage road and were again treated like friends and family by Jenny we were with her for about 2 hours and she covered every aspect of a memorial giving us many really touching examples of what we might use for words etc . She was also truly wonderful. We as a family would not hesitate to recommend Ginder another family of wonderful staff and the kindest people x

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Recommended!

Arranging a funeral is always a difficult task, however the team at Abbots and Bricket Wood made everything so much less difficult. Kind and considerate through, listened to what we wanted and gave ideas to help. Overall the experience was a whole lot less stressful thanks to Ginders.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish my mother’s…

From start to finish my mother’s funeral was handled with compassion, care, professionalism and dignity. Karen in St Albans road was absolutely amazing. She was so kind and caring and went above and beyond for us. The gentlemen on the day were patient and professional and gave my mum the day she deserved. Thank you x

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

If you instruct MK Ginder to take care of a funeral you will not be disappointed. From every aspect every department was organised, compassionate and professional. What was one of the most saddest days for us was conducted brilliantly, our brother sadly left us first and then our mother 8 weeks later and we used MK Ginder on both occasions and would do again! Would like to praise Lesley at South Oxhey branch & Victoria at Bushey branch, thank you so much!

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Jenine at the Bricket Wood Office was very helpful and sympathetic. She guided us through the process and kept us informed of developments at every stage. The flowers she arranged were lovely and nothing was too much trouble. The service on the day was very professional by all Ginder staff and made the experience so much easier to bear.

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you

Jenine at Bricket Wood was so helpful and guided us through the process of arranging our father’s funeral. She sorted everything and kept us updated on all aspects so we didn’t have to worry about anything at such a difficult time. Everything went smoothly and we are very grateful to Ginder’s for this. Very professional

February 26, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service as always

Amazing service as always, Debra at the abbots Langley branch was amazing from start to finish. All of the staff are exceptionally smart and very respectful and would give any loved one the send off they deserve

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

I couldn’t fault them from start to…

I couldn’t fault them from start to finish. Helpful, kind, respectful and professional that goes for the whole team.

They explained everything, offered lots of choice and answered our numerous questions.

Our office was South Oxley and Lesley was amazing keeping us informed throughout the process and advising us on the various timings we needed to meet to make everything run smoothly.

Great job everyone.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Professional

Professional, helpful, courteous and empathetic. MK Ginders and Sons guided myself and my mum through arranging my father's funeral to the actually ceremony it self. Jenine was always helpful in answering my queries and guided us through making choices

November 13, 2024
Unprompted review
Rated 5 out of 5 stars

The best professional funeral service

M.K Ginders & sons are so professional, kind,caring, helpful & there at the end of the phone to help you get through one of the most traumatic & most sad time of a parents life & just made it that little easier,there were over 300 people there & it was just the most organised with such professionalism I've ever seen even down to the little touches wearing green ties my daughters favourite colour they are worth more than 5 stars.

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

Professional, organised and friendly

From first contacting M K Ginder & Sons they were professional, polite and courteous. Debra from the Abbots Langley branch arranged everything and was very accommodating on chances I wanted to make and also kind and reassuring. They were great and took away a lot of the stress away during this time. I was kept informed and updated when necessary and on the day of the funeral everything went smoothly.

February 20, 2024
Unprompted review
Rated 5 out of 5 stars

Caring, Professional & Dignified every step of the way.

From the outset, Jenine and the team at Ginder in Bricket Wood were sympathetic, caring and professional.

When dad passed away, we were greatly distressed but the gentlemen who came to collect him were extremely respectful and treated dad and us with the utmost dignity.

When organising arrangements for dad’s funeral, they looked after our needs every step of the way, planning ahead and ensuring things were discussed that we hadn’t even thought about.

On the day of the funeral, they were punctual, once again, respectful of our wonderful dad and took him on his last journey carefully.

They advised us of exactly what to do when us three children carried dad in to the service (which is what we’d chosen to do) but were there every step should we have needed them.

I absolutely wouldn’t hesitate to recommend their professional services to anyone at what is a very difficult time.

Thank you all.

Sarah

July 6, 2023
Unprompted review
Rated 5 out of 5 stars

MK Ginder offered great service

MK Ginder offered an excellent personalised service from start to finish. Nothing was too much trouble and each member of staff we came into contact with were kind, courteous, respectful and professional. Many thanks for enabling us to give our mum the best possible send off.

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

My experience of using M.K

My experience of using M.K. Ginder & Sons was a positive one. From start to finish they were professional, caring and made the process of arranging the funeral so easy. Victoria at Bushey branch was amazing, nothing or any request was too much trouble. The gentleman who escorted our loved one on the day continued on with the high standard of care. Thank you all, Natasha

July 15, 2021
Unprompted review
M. K. Ginder & Sons logo

Reply from M. K. Ginder & Sons

Dear Natasha. Thank you for taking the time to write a review for us and for entrusting us with your instructions. We are pleased to read that we were professional, caring and made arranging the funeral easier during this difficult time. Your feedback is important to us, your comments are greatly appreciated and have been passed on to Victoria and the team today. Kind regards, Adam and Daniel Ginder

Rated 5 out of 5 stars

Excellent service from Victoria

Excellent service from Victoria in the Bushey branch. She could not be any more compassionate, kind and helpful. Victoria and the team at Ginders honestly made the day so much easier. If you are i. The unfortunate event of needing to use their services I would highly recommend M. K. Ginder and sons.

Only negative was the flowers which came from a recommended Ginders supplier (Aime Bone) many of the family and friends who arranged flowers through Aime Bone were extremely disappointed with their orders. Flowers where neither to specification on the website or of good quality, many wilting on the day. I would not use Aime bone again and would instead opt for rósannas on St Albans Road who organises a spectacular Lilly display for the church which were fresh over a week later.

The gentlemen on the day where excellent. Over all for Ginders we would give a five star and for Victoria in the Bushey branch if we could it would be 10 stars

June 25, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look