GiveForward Reviews 219

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I can't contact anyone or speak to anyone about a check that was misplaced and just now found after unpacking and I'm trying to get a check reissued cause this one is passed 180 days how can I get aho... See more

Rated 1 out of 5 stars

This company allowed someone who enjoys spreading lies about innocent people to sweet talk the company into having that innocent person's fundraiser shut down. I had anple proof to back up my clain bu... See more

Company replied

Rated 1 out of 5 stars

If I had fully understood the market for crowdsourcing and how GiveForward works, I never would have used it. When I think about how much GiveForward took of the money we raised for my friend dying of... See more

Rated 1 out of 5 stars

The following is my opinion. Do your own research. If you look through their current listings for donations you can not find your own page. Instead digging through you find dozens upon dozens of garba... See more

Company replied

Company details

  1. Online Marketplace
  2. Media Company

About GiveForward

Information provided by various external sources

To learn more about GiveForward's amazing customer support team, visit our Meet Our Fundraising Coaches page!


Contact info

1.1

Bad

TrustScore 1 out of 5

219 reviews

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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

effective, easy, no hassle way to raise money for a good cause.

I was set up and raising money for for our cause within minutes. As the admin it was easy to manage and maintain. There are helpful tips on the most effective way raise money and the cash out process for the recipient was easy. The fees were competetive and almost all of the fees were covered by the donors.

March 5, 2015
Unprompted review
Rated 1 out of 5 stars

Terrible experience!

This company allowed someone who enjoys spreading lies about innocent people to sweet talk the company into having that innocent person's fundraiser shut down. I had anple proof to back up my clain but this company showed a lack of compassion and morals. I will never use this company again nor will I refer people to it.

March 5, 2015
Unprompted review
GiveForward logo

Reply from GiveForward

Lisa, I'm so sorry to learn of your terrible experience with GiveForward. Thank you for taking the time to leave us a review. Unfortunately, when a Fundraiser receives multiple flags from different sources, we must take these allegations very seriously. I apologize that this process resulted in the close of your page. If you want to discuss this matter further, please contact us at 312-322-1000 or info@GiveForward.com.

Sincerely,
Michael & The GiveForward Team

Rated 5 out of 5 stars

Review

This website was easy, honest, direct, and fast. I don't have any complaints.

March 5, 2015
Unprompted review
Rated 4 out of 5 stars

Great resource to fundraising!!!

this site makes fundraising easy. The app for the iPhone could be a little better. At times when thanking someone it would not go through or show that you said the thank you. Also it was somewhat difficult to upload pictures.

March 5, 2015
Unprompted review
GiveForward logo

Reply from GiveForward

Thanks for the review, Tina! We're sorry to learn that you experienced issues with our app and uploading photos. Thank you for reporting these problems so we can fix them for future users.

Sincerely,
Michael & The GiveForward Team

Rated 5 out of 5 stars

Thank you

Creating a fundraiser to help my daughter was easy and manageable. Using Social Media was a great experience.

December 18, 2014
Unprompted review
Rated 2 out of 5 stars

A lot of friction

I am very disappointed with Give Forward and their process of payment and lack of customer service. We Pay was very helpful in getting the funds to our bank account but I got little to no help from Give Forward. Their customer service was very rude and matter of fact and just told me to speak to We Pay for help. No follow up, no concern about not funding the bank account which was rejected 3 times.

I expected more from a company who was trying to help individuals in need, but their lack of response and help has proven otherwise!

December 15, 2014
Unprompted review
GiveForward logo

Reply from GiveForward

I'm so sorry to read about your negative experience with our site. This is, of course, not the type of service we strive for at GiveForward. Because we don't store specific payment information on GiveForward, we sometimes must rely on WePay to help us correct an issue like this. I appreciate your willingness to express your frustrations so we can work on improving our processes that failed you.
Sincerely,
Michael & The GiveForward Team

Rated 5 out of 5 stars

You are FANTASTIC. Thank YOU for your work.

Excellent experience. In midst of very stressful time, your site was so easy to use and maneuver and helped us get the ball rolling for support IMMEDIATELY.

You also offer easy, kind support. Super user-friendly. Great support staff.

Thank You on all Levels.

Blessings and gratitude...

December 9, 2014
Unprompted review
GiveForward logo

Reply from GiveForward

Christine, YOU are fantastic! Thanks a million for your glowing review. Your experience is exactly what we want to create through GiveForward. Blessings to you and yours, too!
-Michael & The GiveForward Team

Rated 5 out of 5 stars

Easy to use and excellent results!!

Setting up my fundraiser was quick and easy. The staff made themselves available at all times. I would recommend Give Forward to anyone needing their services and would certainly use them again.

December 6, 2014
Unprompted review
GiveForward logo

Reply from GiveForward

Thanks for your kind words and your willingness to recommend GiveForward to others in need, Ashlee!
-Michael & The GiveForward Team

Rated 5 out of 5 stars

Fantastic way to raise needed funds.

When we came up short for the needed eye surgery for our service dog GiveForward was simple and easy to use. People who donated felt confident in giving with the ease of payments as well as keeping everyone up to date on all aspects of our goals.

December 5, 2014
Unprompted review
Rated 5 out of 5 stars

So easy! Glad I found GiveForward

It was so easy to setup I had my story up in minutes and began accepting donations soon after. They give you all the tools to make all aspects of your fundraiser easy and most importantly effective. From posting on social media to thanking your donators it's all there. And if you need help your personal coach is an email away! I can't recommend this enough!

December 5, 2014
Unprompted review
Rated 5 out of 5 stars

my experience. ..

This site was set up by my daughter to offset my medical bills. Giveforward definitely made this a "doable" experience as well as enlightened my family and friends that this was an expensive task to undertake for survival.

December 5, 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic fundraising site with lots of support!

I found out about Give Forward through a friend of a friend who was in an accident and when one of my best friends was diagnosed with cancer, I knew just where to go to get a fundraiser started. Their staff support and online tools really helped me get organized and work toward reaching our fundraising goal.

November 14, 2014
Unprompted review
Rated 5 out of 5 stars

A winning solution for a difficult problem

GiveForward.com offers a solid, dependable service for those who need to reach out to others. They are in regular communication with you through email. They offer ideas to help increase donations when time is of the essence. When the fundraiser was over, they immediately mailed me a check. I highly recommend this service to others.

November 10, 2014
Unprompted review
Rated 5 out of 5 stars

Great Organization; Easy to use - automated and personal at the same time.

Thanks GiveForward for the help. I ended our fundraiser early because we had reached our goal. Folks still wanted to give. I emailed GiveForward to ask if they could reactivate our campaign. They turned it back on and more donations continued. GiveForward is easy and it seems as they they hire thoughtful individuals.

October 29, 2014
Unprompted review
Rated 5 out of 5 stars

Very helpful site!

It's a life changing site! My family was worried about the financial expenses that comes with having cancer and Giveforward has given us hope and aided us through this journey.

October 26, 2014
Unprompted review
Rated 5 out of 5 stars

What a wonderful group to work with

I had never done a fund raiser before. It was just laid on my heart. The coaches were very helpful in making suggestions. After getting the families involved it took off. Keep everything upbeat when giving updates. Encourage family and friends to share with their friends on social media and email. Even for someone who doesn't have the money to give at the moment share it because we don't know if someone we contact might want to give. I would recommend give forward to anyone wanting to raise money for a good cause it is a wonderful organization to work with. Thank you again for helping us meet our goal.

October 24, 2014
Unprompted review
GiveForward logo

Reply from GiveForward

Thank you, thank you, thank you, Susan! Wonderful to read more about your experience with the site and what tips were most helpful for your Fundraiser. We appreciate your recommendations and congrats on meeting your goal!
Sincerely,
Michael & The GiveForward Team

Rated 5 out of 5 stars

GiveForward is a true blessing

I honestly could never thank GiveForward enough for their effort in helping my parents with their medical bills. The way they give advice during the months is incredible! They truly have blessed my family by allowing my parents to relax during an already tough time with my dad's cancer. They are dependable, secure, and don't lie when they say you can have the funds delivered when you need them! If a family member or their family is struggling due to medical bills, I would highly recommend GiveForward! Thank you again for everything, you will never know how much stress you have relieved!

October 23, 2014
Unprompted review
GiveForward logo

Reply from GiveForward

Zach, Thanks so much for your kind words + the positive review! We're so glad you and your family had a great experience with the site. We're wishing your dad the very best! Take care!
-Michael & The GiveForward Team

Rated 4 out of 5 stars

Easy to use, Great customer service, Awesome way to raise funds for a cause!

I found GiveForward as a great tool in raising donations for the project I was working on. The ability for the donors to cover the processing fees is unique and increases the end total that you raise since you don't have to cover those on your own. I had an issue where I needed to change how a donor appeared on the page, and a quick and easy call to customer service fixed that in a matter of seconds. Although, it would have been great to be able to make those edits myself, along with including offline donations, the site is very easy to navigate, update, and share. I reviewed many sites before choosing GiveForward as my donation platform and am very thankful for the encouraging emails from the staff to help me raise more money.

October 23, 2014
Unprompted review
GiveForward logo

Reply from GiveForward

Hi, Aubrey - Thank you! I'm glad your overall experience with GiveForward was a positive one. We appreciate the thoughtful review and your willingness to offer constructive feedback, too. Hopefully the ability to include offline donations + giving the Team Captain more control over the Fundraiser's public appearance will be features we can implement in the future. Thanks again!
-Michael & The GiveForward Team

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