GiveForward Reviews 219

TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I can't contact anyone or speak to anyone about a check that was misplaced and just now found after unpacking and I'm trying to get a check reissued cause this one is passed 180 days how can I get aho... See more

Rated 1 out of 5 stars

This company allowed someone who enjoys spreading lies about innocent people to sweet talk the company into having that innocent person's fundraiser shut down. I had anple proof to back up my clain bu... See more

Company replied

Rated 1 out of 5 stars

If I had fully understood the market for crowdsourcing and how GiveForward works, I never would have used it. When I think about how much GiveForward took of the money we raised for my friend dying of... See more

Rated 1 out of 5 stars

The following is my opinion. Do your own research. If you look through their current listings for donations you can not find your own page. Instead digging through you find dozens upon dozens of garba... See more

Company replied

Company details

  1. Online Marketplace
  2. Media Company

About GiveForward

Information provided by various external sources

To learn more about GiveForward's amazing customer support team, visit our Meet Our Fundraising Coaches page!


Contact info

1.1

Bad

TrustScore 1 out of 5

219 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

A great success!

I was quite satisfied with my experience with GiveForward, because it allowed me to give my family, friends and coworkers a convenient way to donate online. The vast majority of people who donated chose to cover the GiveForward fees themselves. A few did not, and others who wanted to avoid the fees just mailed us a check directly. It was also very simple to set up the fundraiser initially, to thank people who donated, and to give them updates.

There were two things I didn't like about GiveForward. They sent automated e-mails soliciting more donations even after we'd reached our goal. To prevent that, I changed the end date of the fundraiser so it would be over instead of lasting the full 90 days. In addition, they promote themselves as being different because they have "coaches" to help you with your fundraiser. However, what you get are automated messages each week with a different suggestion about how to promote your fundraiser. The suggestions were already there on their website and I'd seen them all when I was reading about GiveForward before I decided to use them. So I thought I'd be getting coaching customized to us and our specific fundraiser, but it was all the same canned advice that goes to everyone who uses them. Nevertheless, my fundraiser was very successful and I would recommend them. Just don't expect personal coaching.

August 5, 2014
Unprompted review
GiveForward logo

Reply from GiveForward

RSRW, it's wonderful to read that you were overall satisfied with your experience at GiveForward! I apologize for the automated emails sent to your Supporters after you reached your goal (congratulations, by the way). Please know the intention of these emails is to help you raise more money; at this time, they do not stop when a fundraiser meets its goal, but that's a wonderful suggestion and I've added it to a list we maintain to implement. Also, we are striving to make our Fundraising Coaches more proactive in helping fundraisers raise more money. Real-life coaches (like me) are available via phone, email, and chat with customized advice for every fundraiser. When you held your fundraiser, we may have been more reactive to inbound inquires and relaying advice to those requesting it. However, we are making changes to our processes and priorities to better serve people like you with relevant tips!
All the best,
Michael P.

Rated 5 out of 5 stars

Great service.

This service made it very easy for us to orchestrate a memorial fund. It was simple, straghtforward, and it operates with integrity. If ever the situation warrants, we will definitely use GiveForward again.

Thank you.

August 5, 2014
Unprompted review
Rated 5 out of 5 stars

Giveforward helps us help friends and relatives in need

Creating a fundraising site on the Giveforward platform is easy. The —how to— information walks you through the things you need to do. Once you've named your fundraiser, a dedicated Giveforward coach is on your side, to help you set it all in motion, and cheer you on to make your campaign a success.

August 5, 2014
Unprompted review
Rated 5 out of 5 stars

GiveForward was very helpful and pretty easy to navigate.

I recommend this site for anyone who is feeling a need to help but is overwhelmed with where to begin/how to start the process. It's so much better than asking someone outright for a financial donation and a good way to keep everyone on the loop with updates and profess.

August 5, 2014
Unprompted review
Rated 5 out of 5 stars

Overwhelmingly amazing in our biggest time of need!

I am beyond thankful for this site and social media to raise money for my sisters travel and cancer treatment. Each and every donation along with inspirational and loving words helped so much in our biggest time of need! I have and will continue to recommend GiveForward to people in need of help.

July 29, 2014
Unprompted review
Rated 5 out of 5 stars

Wonderful!

Appreciate that this is available to help our little girl. Will be using this again in the future surgeries.

July 26, 2014
Unprompted review
Rated 5 out of 5 stars

Inspirational, easy to use, fast-tracks funds to beneficiaries

I happened across GiveForward while reading an article and that same day, I set up a fundraiser for my friend Tracy who has cancer. Publishing the fundraiser link on Facebook and via emails at work resulted in over $1000.00 raised for Tracy within 4 days! The money was deposited in my bank account within 2 days and I was able to write Tracy a check to use for immediate expenses. So many people commented on the ease of making donations via GiveForward and welcomed the opportunity to be able to do so from their computers/cell phones - immediately. Many times, people want to help, but they do not know how...this site allows people to help and to help fast.

July 24, 2014
Unprompted review
Rated 5 out of 5 stars

Grateful for the opportunity to use this fundraising platform.

Giveforward is a trustworthy site that is easy to access any time, anywhere. I was able to share my fundraiser on various social networks. My "coach" quickly responded to any questions or concerns, and when the fundraiser was over, the check arrived in a matter of days. I am currently waiting on my Hug book to arrive that documents all of the donations and visitors to my page. It will be a highly valued keepsake -always.

July 24, 2014
Unprompted review
Rated 5 out of 5 stars

I love how easy to use the site is!

The website is so easy to use!
Also, the staff was so friendly and helpful. I had a bunch of questions and they contacted me back immediately.
My family truly appreciates this site!!

July 23, 2014
Unprompted review
Rated 5 out of 5 stars

Made The Pain of Cancer Easier

Obviously, no one wants to have to be in the position that cancer puts you in...a crisis! Give Forward made reaching out for help a lot easier. give forward rapidly got the word out and rallied people together to be generous in their giving to our loved one. Give Forward was extremely user friendly and filled with compassion! I highly recommend Give Forward!

July 23, 2014
Unprompted review
Rated 5 out of 5 stars

100% Effective

The website is easy to use and effective. Most people chose to donate the amount of the processing fees so the majority of the money pledged really did go directly to my brother's medical expense. Thanks for your help, GiveForward!

July 22, 2014
Unprompted review
Rated 5 out of 5 stars

Jansen's cancer fund

Give forward was amazing. They continually sent us updates and tips on getting Amys information out there. We raised almost the entire amount of $5000 for her chemo medication. We could not have done that without give forward and their excellent team.

July 22, 2014
Unprompted review
Rated 5 out of 5 stars

Great assistance and results.

I had a great experience with this organization that helped me to raise funds to cancel a major debt.
I would highly recommend this to anyone looking for fundraisers.

July 22, 2014
Unprompted review
Rated 5 out of 5 stars

Great platform for fundraising and exceptional support staff to help along the way.

My experience in dealing with Giveforward was nothing short of amazing. I set up my platform based off of an idea I had to try and help a young girl and her family whom I had never met. The Giveforward team reached out to me to verify my intent and I let them know that I was in the process of getting in touch with the family. We picked up a local headline and from there the Giveforward team helped push the cause through some of their marketing and media relationships. Overall the fundraiser became a huge success and the $10,000 that I hoped to raise blossomed into $109,750. It took a lot of hard work, but their team (Micheal P and Ethan) were right beside me giving me guidance and offering great ideas for how we could keep pushing it along. Overall the fundraiser was a great success and I am proud to say I was able to work with such a great team of people.

July 21, 2014
Unprompted review
Rated 5 out of 5 stars

Exceeded my expectations!

I knew I HAD to help my dear friend lay her precious son to rest. He had a neuromuscular disease, the same diagnosis as my son and his death impacted me in a profound way. I couldn't help her all on my own and someone suggested the GiveForward site. In LESS THAN 24 hours our initial goal was met. I talked to my personal coach and he was BEYOND helpful - he was a kind, caring individual. What has really touched my heart was the outpouring of support; some from perfect strangers. This site, my personal coach and the caring individuals that helped have renewed my faith in mankind. To ANYONE who needs help for themselves, friends or family, GiveForward gets 5 stars (and more if they had that option available) THANK YOU!

From the Heart,

Karen

July 18, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

I was very pleased to deal with GiveForward. They were helpful and made the process extremely easy. I was lucky to have found them in our time of need.

July 17, 2014
Unprompted review
Rated 5 out of 5 stars

GiveForward helped my family when I had no help.

Thank you so much for all your donations. My sister was cremated and her ashes will remain with me until her children are able to fly here to Washington and her remains will be spread in a place of there choice. I appreciate everyone's kind words and generosity. I will tell friends this is a good place to start a fund if they are unable to afford the death of a loved one.

July 16, 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look