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Nice size and a reasonable amount Arrived within the 3-5 working days Great quality wanted these as a help for the smaller birds using our bird bath they create a nice shallow area for them and hope... See more
Company replied
I've bought several times from this company The main reason is the brilliant service and communication. If something is out of stock, you have a phone call to advise and usually a suggestion for an... See more
I would like to review this product,but it still hasn't arrived despite being ordered over 2 weeks ago. I would like to say that Glass pebbles contacted me today and are investigating why my pebbles h... See more
Company replied
Company details
Information provided by various external sources
Fantastic selection of glass pebbles, decorative bag, wedding favours, and many more for your parties and wedding
Contact info
Unit 1, 12 Borough Road, S6 2AY, Sheffield, United Kingdom
- 0114 321 6219
- sales@glasspebbles.co.uk
- www.glasspebbles.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Whenever there is a problem I get a…
Whenever there is a problem I get a personal phone call from one of the employees. Always friendly and quick to resolve any issues. Very very helpful

Reply from Glasspebbles
Not quite as expected but alls not lost
Ordering payment and delivery all no problems, unfortunately not quite as expected 99% of the glass balls are the smaller end of the size scale, meaning they fall through our orchid pot’s drainage holes. However all is not lost as we will find a use for them.
Excellent service and very friendly
Excellent service and very friendly, I am a repeat customer and have never had a problem with either the products (which are top quality) or the customer service. I will continue to order from you, thank you for being amazing!

Reply from Glasspebbles
Great customer service
Quick, and helpful, some colours were unavailable but the owner rang and offered me alternatives.

Reply from Glasspebbles
Thoughtfulness
Some of my order wasn't immediately available, so Philippe rang me to ask whether I'd like to wait for the complete order, receive a partial order with the rest to follow, or receive a partial order and a refund for the missing items. I really appreciated the call, as it meant I could plan my work, knowing what materials I'd have available.

Reply from Glasspebbles
The delivery was a bit slow following…
The delivery was a bit slow following my payment but all good once they arrived.

Reply from Glasspebbles
I was contacted by a personal phone…
I was contacted by a personal phone call to iron out any queries.

Reply from Glasspebbles

Reply from Glasspebbles
EXCELLENT SERVICE
EXCELLENT SERVICE
I'm delighted with this purchase. The pebbles were as described. There was a slight difference in the coating of the pebbles and Customer Service rang to let me know and to confirm that I still wanted to go ahead with the order. Very pleasant and professional. Would definitely buy again from them and also recommend to anyone who wishes to purchase from them.

Reply from Glasspebbles
Hi i haven't received my order yet im…
Hi i haven't received my order yet im still waiting on my order will let you know when I receive it thank you.

Reply from Glasspebbles
Excellent service
Excellent service, communication and products. Highly recommended x

Reply from Glasspebbles
Best customer service!
i've been ordering from the business for nearly a decade now and they have the best customer service ive ever experienced. If there is ever an issue with any of my orders, the owners themselves have called me PERSONALLY to let me know and always offer alternative workarounds (fragrances out of stock, offering other suggestions, sorting out alternative delivery options if there are delays etc.); not to mention the incredible prices which are far more affordable than any other place I had previously brought from. I couldn’t recommend the business enough! 10/10!

Reply from Glasspebbles
Lovely products and lovely company.
Lovely products and lovely company to deal with. I've been a customer for several years and always a pleasure to support Philippe.

Reply from Glasspebbles
Nice size and a reasonable amount
Nice size and a reasonable amount Arrived within the 3-5 working days
Great quality wanted these as a help for the smaller birds using our bird bath they create a nice shallow area for them and hopefully be much easier to keep clean than the small rocks we have at present

Reply from Glasspebbles
Ordered some glass beads 2 packs 2KG…
Ordered some glass beads 2 packs 2KG because they were discounted. Got charged twice. Basically, for 4 KG. Yodel has informed me they only have 1 small item I tried to contact company rang them went straight to recorded message Just leave a message they will get back to me. Still no response. Still no reply from them, I shall have to contact my bank if items are not as stated on the order.

Reply from Glasspebbles
Great products fast dispatch
Not my usual company of purchase but very impressed …
I usually purchase from another company but I could not get my normal stock. I decided to try Glass Pebble as I wanted my stock for my customer on the following Friday. It was very competitive prices and it was easy to order. They have yet to arrive but I have had notification they are on the way.
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