Glebe Healthcare Reviews 

111
•
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Highly recommended. Excellent service and fantastic range of products. The staff could not have been more helpful in every way and shipped the wheelchair we ordered without delay. They also helped... See more

Rated 5 out of 5 stars

I ordered a power assisted wheelchair. The information provided was really useful in helping me to decide. It was delivered within a few days by a gentleman who was helpful and informative, taking me... See more

Rated 5 out of 5 stars

Bought an Pride Jazzy Air 2 in 2020. Few problems with it in first year. Always sorted out quickly with parts and Technicians. Just ordered new wheel Nov 22 as always excellent Customer Service.... See more

Rated 1 out of 5 stars

Avoid! After a pleasant experience January 2021, I thought we would return for a further purchase.... how wrong was I! Ordered a powerchair with a delivery time frame of 3-4 working days. No contact... See more

Company details

  1. Mobility Equipment Supplier

Written by the company

We are a GB Based retailer of healthcare, mobility & well-being products. With a mission to ensure we deliver the same level of service you would expect from a local supplier, we can deliver, set-up, demonstrate, repair and maintain our mobility equipment and furniture nationwide at competitive prices.


Contact info

3.4

Average

TrustScore 3.5 out of 5

111 reviews

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No recent history of asking for reviews

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3.4

All reviews

(111)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Excel G-Explorer Wheelchair

A sporty wheelchair that is very easy to both manoeuvre and fold away. Lack of brakes on the push handles might be an issue for some. The 24inch bike tyres make for a comfortable ride.

November 4, 2022
Rated 5 out of 5 stars

Went above and beyond!

I purchased MK Mobility Scooter Batteries for my Pride Jazzy ZT which had terminal connectors a little too small to fit the new style battery terminals and bolts supplied. I phoned late in the day to enquire about a return which they said it would be no trouble arranging collection for the next day, but also told me these style of terminal were all I would be able to get and they would speak to a technician to try and sort it out so I had a working scooter. The assistant 'Nora' went above and beyond trying to help us work out what to do for the best. In the end my mechanic husband worked out a way to connect everything so problem solved. I found them extremely knowledgeable, patient and above all their helpfulness exceeded my expectations, Well done Glebe Healthcare, highly recommended and would definitely buy from you again!

November 3, 2022
Rated 5 out of 5 stars

Mobility scooter

Mobility scooter Ordering was very easy helpful with sorting what I needed good communication all through process and delivered day morning by a very nice guy

November 2, 2022
Rated 5 out of 5 stars

GH impressed me

GH impressed me with their speed of service and excellent advice. The drive air fold I brought performs perfectly and although I’ve used a manual chair, my son who took me shopping said it is easier to use as it folds into a more compact size. Easy to use and lightweight very happy.

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

My new chair arrived very promptly.
I discovered a slight problem when putting it together. Emailed Glebe with a photo of the issue. Reply received next morning and new bit sent out straight away. Great service, thankyou

October 26, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

My father in law bought a glebe luxury folding chair which unfortunately had a charging fault.The company have arranged a replacement within 3 days without any fuss with a offer of future upgrade when available- customer service second to none- highly recommended

October 26, 2022
Unprompted review
Rated 5 out of 5 stars

Support Workers

support workers are very helpful answering all questions and sorting out any problems they are quick to answer Emails and give excellent advice

October 25, 2022
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Bought a wheelchair for around £2k. They have my money but I have no wheelchair. They’ve given us 3 delivery dates and had to stay in each day. No show each time! When I ring the company they say it’s nothing to do with them and blame the courier. Blatant discrimination!

October 15, 2022
Unprompted review
Rated 5 out of 5 stars

Very pleased and happy with the ordering and quick delivery

Very pleased and happy with the quick simple ordering on the Website.
I ordered for the 24hr with mobility scooter in the box on a pallet. For me very simple to put together. Others may wish to book for the Enginer to do for them.

Your full paperwork from the Glebe Healthcare will come in the post in about 2 weeks time.

On the Box is the Shipping order off your scooter from Glebe Healthcare.

I had a quick telephone call from Glebe Healthcare after my online order went to them.
Which was very nice off them to have a human to talk too after the online order requests wad done.

The Mobility Scooter came in Very good condition in the box and no damage except where the plastic banding on the edge off the box. The banding would not damage the scooter inside.

Very happy with the experience and hopefully the scooter will run as smoothly as the ordering and delivery with texts to tell you what time zone it will arrive.

Thank you so much

September 16, 2022
Rated 5 out of 5 stars

No problems everything went smoothly

Ordered my scooter, there was a delay getting it too me however was kept updated. When my scooter came in they wanted to deliver my scooter when I was on holiday but because of this they kept hold of my scooter until I was back home and it was delivered the next working day. So far no problems with my scooter, everything went smoothly couldn't fault the service I have received so far.

August 16, 2022
Unprompted review
Rated 5 out of 5 stars

Very happy customer

Recently purchased a mobility scooter from Glebe and I must say what a pleasurable experience it was.
The sales member I spoke to was knowledgeable and very helpful.
My delivery was prompt and efficient.
Very happy.

July 14, 2022
Unprompted review

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