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Glenigan | A Hubexo Product Reviews 

722
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise staff and account managers for their exceptional helpfulness, extensive knowledge, and proactive guidance. Many appreciate the clear, tailored training sessions, making the system easy to understand and use effectively. Customer service is consistently highlighted as excellent, with people noting responsive and supportive assistance. However, some customers noted that the service did not always deliver as promised, with concerns about projects not being listed or information being inaccurate. A few also felt contract terms were problematic, leading to dissatisfaction with renewal practices. Some reviewers were not happy with the overall experience, feeling the company lacked understanding of client challenges.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, knowledge, and... See more

User experience

People report positive experiences with user experience, often highlighting the platform's user-friendliness... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that agents are knowledgeable,... See more

Service

Customers consistently note positive experiences with service, often highlighting responsive, proactive, and... See more

Website

Reviewers highlight positive aspects of the website, noting its user-friendliness and detailed information.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Grieg hosted me for a beginners guide to Glenigan the day we signed up and got access to the platform. He walked me through three or four of the most useful things to search for and look at, and gave... See more

Company replied

Rated 5 out of 5 stars

Glenigans gives you the ability to target construction projects of a certain type, stage and area. Glenigans update the projects as it progresses. Accoutn Management is brilliant, they're only a pho... See more

Company replied

Rated 5 out of 5 stars

Dan at Glenigan has been exceptional to work with. He’s knowledgeable, proactive, and genuinely invested in helping us get the most out of the platform. His insights have made a real difference to how... See more

Company replied

Rated 5 out of 5 stars

Emma Shale provided an excellent service from the start. She is professional, knowledgeable, and always quick to respond to any questions I have. Throughout the process, she explained everything clea... See more


Company details

  1. Business Development Service

Written by the company

Established in 1973, Glenigan is the trusted provider of UK construction sales leads, market analysis, industry forecasting and company intelligence.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

722 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(722)

159 reviews in the last 12 months

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Rated 5 out of 5 stars

Big thanks to Dawn Mitchell for an…

Big thanks to Dawn Mitchell for an insightful and clear training session.

October 28, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Asim. We’re glad to hear that Dawn’s training session was clear and insightful. She’ll be pleased to know it was so helpful for you.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Super info

Super info, well explained, informative & presented so it was easy to understand 10/10

October 22, 2025
Unprompted review
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Reply from Glenigan | A Hubexo Product

Thanks, Paul. We’re really glad to hear the information was clearly presented and easy to understand. It’s great to know your session was so useful.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Very helpful call with Natalie

My business partner and I had a check-in meeting with Natalie Baume this morning, and just wanted to acknowledge how helpful Natalie was.

Natalie did not know the issues we were going to bring up in the call, as they did not directly link to the glenigans software. However, Natalies response was extremely helpful and she gave us some tips that we can implement into the communications we make with the companies listed on the site.

We had a great experience with Natalie, thank you for your time and suggestions, it will really help our business :)

October 23, 2025
Unprompted review
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Reply from Glenigan | A Hubexo Product

Thanks, Abi. It’s great to hear how helpful your check-in call with Natalie was, especially when the questions you raised sat slightly outside the standard platform support. She’ll be really pleased to know her suggestions were useful and that they’ll support your communications going forward.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Really good product

Really good product, and the service they have provided is excellent. Tiffany has been available for training and ongoing support when required, and is always responsive. The data on here is a brilliant place to start your lead gen, though it is always worth chasing the projects down to get the latest info. I am using Glenigans on a weekly basis and will continue to do so.

October 20, 2025
Unprompted review
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Reply from Glenigan | A Hubexo Product

Thanks, Anthony. Glad to hear that you’ve found both the platform and our support so valuable. Tiffany will be really pleased to know her ongoing training and responsiveness have helped you make Glenigan a key part of your weekly lead generation.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Greig and Glenigan

Greig has been a wonderful support to our team, giving us kind, fast, and effective guidance to improve our work and anyone lucky enough to work with him should know they are on the right track!

October 17, 2025
Unprompted review
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Reply from Glenigan | A Hubexo Product

Thanks, Matt. Great news to hear how much Greig’s support has meant to your team. He’ll be thrilled to know his guidance has helped you improve your work... and we couldn’t agree more that you’re in great hands.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Initial setup guidance

Dawn Mitchell gave us a good insight on how to search for projects and follow/tag them. Dawn also set up our shared tags which is very helpful

October 16, 2025
Unprompted review
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Reply from Glenigan | A Hubexo Product

Thank you. We’re glad to hear that Dawn’s guidance made your initial setup clear and helpful. We are here to help whenever you need it.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Natalie was very professional and…

Natalie was very professional and insightful explaining the platform and ensuring we gain maximum opportunities based on our criteria

October 15, 2025
Unprompted review
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Reply from Glenigan | A Hubexo Product

Thanks, John. Natalie will be glad to know her guidance made it easier to identify the right opportunities for your business.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Only just started using Glenigan for…

Only just started using Glenigan for lead generation and business development and I have found it so beneficial to our sales. Dawn M our account manager has been so helpful with tailoring our search to the specific customers and leads we require whilst answering all our questions. In comparison to the other software's we use I would highly recommend to other companies.

October 15, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thank you. Dawn will be thrilled to know her tailored support and guidance have helped you find exactly the opportunities you need. We really appreciate your recommendation.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Glenigan Support

Tiffany is very proactive and always adds value to our use of Glenigan, a pleasure to work with.

October 13, 2025
Unprompted review
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Reply from Glenigan | A Hubexo Product

Thank you, Raymund. It’s wonderful to hear how much you value Tiffany’s proactive support and the insight she brings to your Glenigan account. We’ll be sure to share your kind words with her.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Friendly informative and helpfull

October 9, 2025
Unprompted review
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Reply from Glenigan | A Hubexo Product

Thanks, David. We’re so pleased to hear you found the team friendly, informative, and helpful. It’s great to know your experience with Glenigan has been such a positive one.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

New Customer

We are very new to Glenigans but so far the system has been very easy to use and the team have been nothing but helpful in any questions or queries we've had.

October 7, 2025
Unprompted review
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Reply from Glenigan | A Hubexo Product

Thanks, Ryan. We’re delighted to hear your first experience with Glenigan has been so positive and that the team’s support has been helpful along the way. It’s great to know you’re finding the system easy to use as you get started.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Glenigan Training

My meeting with Greig was extremely helpful and easy to understand.

October 7, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Kevin. We’re really pleased to hear that Greig’s training session was helpful and easy to follow. He’ll be glad to know his support made things clear and straightforward for you.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Great service and really helpful in…

Great service and really helpful in getting everything you need from the system

October 6, 2025
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Neil. We’re so pleased to hear you’ve found the service great and the support helpful in getting the most out of the system. It’s great to know Glenigan is working well for you.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Tiffany has been an amazing account…

Tiffany has been an amazing account manager always keeping me up to date with the latest features on Glenigans and tailoring our sessions for the specific needs of my role

October 1, 2025
Unprompted review
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Reply from Glenigan | A Hubexo Product

Thanks, Rachel. We’re delighted to hear that Tiffany’s tailored sessions and regular updates have been so valuable for your role. She’ll be thrilled to know her ongoing support is making such a difference.

Regards,
The Glenigan Team

Rated 1 out of 5 stars

*** THEY TRICK YOU INTO AUTO-RENEW ***

Aggressive sales and AUTO RENEW CLAUSE hidden away in the contract...##### 90 DAYS!!! ######

It is hidden in the T&Cs and your account manager will not warn you or tell you about it!

September 8, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi JD,

We’re sorry to hear that you’re disappointed with your experience. Our team would really like the opportunity to understand what went wrong and see how we can help.

Glenigan is committed to honesty and integrity in all of our business dealings. However, our online team hasn’t been able to locate any record of you as a Glenigan client based on your review and user name.

We’d appreciate the chance to speak with you directly to clear up any misunderstanding. Please contact us at support@glenigan.com or reach out to your Account Manager so we can investigate this matter.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Very helpful session with Dawn this…

Very helpful session with Dawn this morning

September 26, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Alan. We’re glad to hear you found your session with Dawn so helpful this morning. She’ll be pleased to know her support made a positive difference.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Dawn's top tier

Dawn Mitchell took the time to set up a teams meeting and walk me through the system specific to my sector.
Set set up searches and tags for me and took some feedback for other functions I'd like to see on the site.

Very helpful and efficient.

September 25, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks for sharing this great feedback. We’re delighted to hear how helpful and efficient Dawn was in setting up your searches and tags, and tailoring the session to your sector.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

I spoke with Natalie Baume who I found…

I spoke with Natalie Baume who I found be be very clear with her instruction and knowledgeable regarding the product she was demonstrating. Natalie was patient with me and was happy to go over any areas I was unsure about.

September 22, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Paul. We’re so pleased to hear that Natalie’s clear explanations and patience made such a difference. She’ll be glad to know she was able to answer all your questions and help you feel confident with the platform.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Natalie is a great Account Manager

Natalie is currently looking after our company account and we couldn't ask for better. She is always on hand for support and great to catch up with her monthly and discuss our usage and make sure we get the most out of our account.

September 22, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thank you for sharing this. It’s great to hear how much you value Natalie’s ongoing support and monthly catch-ups. She’ll be thrilled to know she’s helping you make the most of your account and keeping things running smoothly.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Thanks Tiff

Having never used Glenigan before it was a little daunting, but after a great training session with Tiff I feel much more confident using the system and look forward to seeing the results.

September 19, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

We’re so pleased to hear that Tiff’s training session gave you the confidence to start using Glenigan. She’ll be glad to know her support helped turn a daunting first experience into a positive one.

Regards,
The Glenigan Team

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