Banner for Glenigan | A Hubexo Product

Glenigan | A Hubexo Product Reviews 

722
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise staff and account managers for their exceptional helpfulness, extensive knowledge, and proactive guidance. Many appreciate the clear, tailored training sessions, making the system easy to understand and use effectively. Customer service is consistently highlighted as excellent, with people noting responsive and supportive assistance. However, some customers noted that the service did not always deliver as promised, with concerns about projects not being listed or information being inaccurate. A few also felt contract terms were problematic, leading to dissatisfaction with renewal practices. Some reviewers were not happy with the overall experience, feeling the company lacked understanding of client challenges.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, knowledge, and... See more

User experience

People report positive experiences with user experience, often highlighting the platform's user-friendliness... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that agents are knowledgeable,... See more

Service

Customers consistently note positive experiences with service, often highlighting responsive, proactive, and... See more

Website

Reviewers highlight positive aspects of the website, noting its user-friendliness and detailed information.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Grieg hosted me for a beginners guide to Glenigan the day we signed up and got access to the platform. He walked me through three or four of the most useful things to search for and look at, and gave... See more

Company replied

Rated 5 out of 5 stars

Glenigans gives you the ability to target construction projects of a certain type, stage and area. Glenigans update the projects as it progresses. Accoutn Management is brilliant, they're only a pho... See more

Company replied

Rated 5 out of 5 stars

Dan at Glenigan has been exceptional to work with. He’s knowledgeable, proactive, and genuinely invested in helping us get the most out of the platform. His insights have made a real difference to how... See more

Company replied

Rated 5 out of 5 stars

Emma Shale provided an excellent service from the start. She is professional, knowledgeable, and always quick to respond to any questions I have. Throughout the process, she explained everything clea... See more


Company details

  1. Business Development Service

Written by the company

Established in 1973, Glenigan is the trusted provider of UK construction sales leads, market analysis, industry forecasting and company intelligence.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

722 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(722)

159 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fab training & advice

First time using Glenigan and Greig explained excellently. easy to understand and excited to get started

September 18, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Sophie. We’re delighted to hear that Greig made your first experience with Glenigan so clear and easy to follow. Our team is pleased to know our training left you feeling confident and excited to get started. Let us know if you need anything else.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Glenigans are brilliant

Glenigans gives you the ability to target construction projects of a certain type, stage and area.
Glenigans update the projects as it progresses.
Accoutn Management is brilliant, they're only a phone call or email away to assist you, they also give you in depth demonstrations and tips to help you find the work that you want.

September 1, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Scott. We’re thrilled to hear how much value you’re getting from Glenigan, from targeting projects to the regular updates as they progress. Our account management team will be so pleased to know their support and demonstrations have been so helpful for you.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Great training and support

Greig was very help full and knowledgeable. Also gave some tips etc on how to get the best use of the system .

September 11, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Colin. We’re so pleased to hear that Greig’s training was helpful and knowledgeable. He’ll be glad to know his tips made it easier for you to get the best out of the system.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Jonny - Markilux training

I required some further training for filtering through the platform, Dawn Mitchell was fantastic in explaining, demonstrating and assisting with this process, make it very clear on how to get more out of the platform for our business! Thanks Dawn!

September 11, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Jonny. We’re delighted to hear Dawn’s training made the filtering process so clear and helpful. She’ll be thrilled to know her explanations helped you and your team get even more out of the platform for your business.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Online training

Simple, clear, and helpful. Thank you.

September 9, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Paul. We’re delighted to hear that Dawn’s training was simple, clear, and helpful. She’ll be so pleased to know her support made such a positive impact.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Great Support from Tiffany our KAM

As a Tier one construction contractor, we rely on accurate data to enable us to plan effectively.

We have been Glenigan users for many years and have always had great support from the team.

Tiffany, our Key Account Manager recently reached out to our team and conducted a refresher training session which was really useful and appreciated.

Keep it up 👍

September 9, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks for the wonderful feedback. We’re so pleased to hear you’ve had great support from the team over the years, and that Tiffany’s recent refresher session was so useful. Let us know if you need any further help.

Regards,

The Glenigan Team

Rated 5 out of 5 stars

Dawn explained things excellently to me…

Dawn explained things excellently to me and gave me a very good insight of how to get the most out of Glenigan.

September 9, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Sam. We’re delighted Dawn’s clear explanations gave you such a good insight into getting the most out of Glenigan. We will let her know. Reach out if you need any further assistance.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Dawn at Glenigans has been very helpful…

Dawn at Glenigans has been very helpful with getting me to grips with the system.

September 5, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks for the feedback. We’re really pleased Dawn was able to help you get to grips with the system so effectively. She’ll be glad to know her support made such a difference.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Dawn is a brilliant account manager!

Dawn is a brilliant account manager!

September 5, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Robert. We’re so pleased to hear your kind words about Dawn. She’ll be thrilled to know her support has made such a positive impact.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

We received all of the information we requested

We received all of the information we requested from Dawn. It was explained thoroughly and clearly.

September 4, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks for the feedback. We’re glad Dawn was able to provide all the information you needed and explain it so clearly. She’ll be really pleased to hear this.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Great customer service

Great customer service. Nothing is too much trouble. Going the extra mile. Great tips to apply the solutions offered. Special thanks to Greig & Nikky.

September 3, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Kathryn. We’re delighted you had a great experience and that Greig and Nikky went the extra mile. It’s great to hear their tips helped you put the solutions into practice. We’ll pass on your thanks, and we’re here whenever you need support.

Regards,
Glenigan | Powered by Hubexo

Rated 1 out of 5 stars

I signed up to Glenigan for a year and…

I signed up to Glenigan for a year and when the contract ended they tried to force me to stay on for another year without my agreement. On top of that, the service they promised was never properly delivered – it did not match what was sold to me.

Very disappointed with how this company operates. Be careful before signing anything with them. It is a scam don’t sign up

September 2, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

We are very sorry to hear of your experience. We work hard to only provide the highest quality of service and professionalism for all our customers. Please reach out to your Account Manager today, as we would love to talk through your experience.

Rated 5 out of 5 stars

Clear and concise training

Clear and concise training given by Dawn. New to the Glennigan's system and already feel more knowledgeable and at ease to use the system going forward.

August 19, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thank you. We’re delighted Dawn’s clear training helped you feel confident and at ease with the system. She’ll be so pleased to hear this.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Excellent service

Greig was extremely thorough in explaining all the tools this platform offers. I will be using it now with confidence.

August 18, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks for the feedback. We’re glad Greig’s thorough run-through gave you the confidence to get started. He’ll be pleased to know his support made such a difference.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

The platform bypasses a lot of fluff to…

The platform bypasses a lot of fluff to speak with decision makers - Chantal was extremely helpful and gave a detailed breakdown on how to navigate the system

August 13, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Courtney. We’re delighted to hear that Chantal was extremely helpful and it’s great to know the platform is helping you connect directly with decision makers.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Very good

Very informative induction with Natalie

August 4, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Tayler. We’re glad you found your induction with Natalie informative and valuable. We appreciate your feedback and are here whenever you need further support.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Excellent Tool

Tiffany did an excellent job explaining the platform and how to maximise its potential. She is very energetic and approachable.

August 6, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Roberto. It’s great to hear that Tiffany’s energetic, approachable style helped explain the platform and show how to maximise its potential. We really appreciate you sharing your feedback, and we’re here whenever you need support.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Support staff are helpful and ready to…

Support staff are helpful and ready to assist.

June 19, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thank you Tracey. It’s great to hear that our support staff have been helpful and ready to assist you. We strive to provide the best service possible, and your feedback means a lot. If there’s anything more we can do to support you, please don’t hesitate to reach out.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

The training session with Tiffany gave me a greater understanding of Glenigans

I had used Glenigans before but after a short training session with Tiffany I now have a greater understanding of how it works, how to use the filters and how to gain the results I need.
Tiffany trains at a steady pace, talking through what she is demonstrating and I would highly recommend the system and service. Thank you.

July 18, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thank you Wendy. It’s wonderful to hear that Tiffany’s training session helped you gain a deeper understanding of Glenigan, particularly around using filters to get the results you need. We’re delighted her steady pace and clear explanations made the system even more valuable to you. Your recommendation means a lot, and we’re here whenever you need support.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Just had a navigation training session…

Just had a navigation training session with Tiffany one of the Glenigan account managers. She took me through process of using filters showing me that you can Choose your geography, sectors, time range, materials, dimensions etc. Also explaining that you can save your choices so that when you revisit searches your information regarding what you are specifically looking for will be saved on the system. Very useful, I would highly recommend Tiffany as she explained everything clearly regarding the Glenigan site and how to make the best use of your searches and available tools and processes to do this.

July 16, 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Charles. We’re glad you enjoyed the training session and that Tiffany has helped you get the most out of Glenigan with her expert insights. Appreciate you taking the time to share your feedback!

Regards,
Glenigan | Powered by Hubexo

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look