Glenton Holidays Reviews 

276
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent staff, noting their friendliness, knowledge, and helpfulness, which significantly enhanced their holidays. The holidays themselves are often described as well-organized, offering interesting excursions and comfortable accommodations with high-quality food and service. Many people appreciate the convenient home pick-up service and the overall smooth travel experience, making their trips stress-free and enjoyable. However, some customers also noted issues with some staff members, mentioning concerns regarding conduct and passenger comfort. A few other people also felt that the hotel quality could be inconsistent, with some experiences of poor food, inadequate staffing, and lack of amenities as advertised.

What people talk about most

Staff

People report positive experiences with staff, highlighting many drivers, hosts, and hotel staff as... See more

Service

Reviewers mention positive feedback about service, with many praising the helpfulness of drivers and staff,... See more

Holidays

Reviewers highlight positive aspects of holidays, with many describing their trips as lovely, enjoyable, and... See more

Location

Consumers find location to be positive, with many reviewers praising the lovely towns and satisfactory hotels... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent food choices, comfort,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All staff great! Host Celia, driver, Darren, courier, Roberta on Cotswolds excursion & all hotel staff. All very friendly, knowledgeable and well organised. Interesting days out to Oxford, Stratford... See more

Company replied

Rated 5 out of 5 stars

An early start from Edinburgh but travelling to Italy was great. Slight delays through passport control in Venice. The Hotel Belvedere was such a lovely traditional hotel and walking to the lovely tow... See more

Company replied

Rated 5 out of 5 stars

Simon was very helpful ,lots of information about the excursions . The hotel was lovely great food choices especially for me as i have a few allergies . Room was clean, iron and ironing board... See more

Company replied

Rated 5 out of 5 stars

Travelling with Glenton Holidays was smooth from the moment have was picked up at Glasgow till I arrived back home! Hotel was lovely and clean, the staff couldn't do enough to make the stay fantasti... See more

Company replied


Company details

  1. Tour Operator

Written by the company

Glenton Holidays offers a variety of coach holidays, holidays by air, self drive breaks and river cruises departing from Scotland.

GLENTON HOLIDAYS

Written by the company

GLENTON is Scotland’s only ABTA bonded coach holiday specialist. When you book your getaway with us, you can rest assured that not only are you in excellent hands, but that both your money and your holiday are safe.
There really is no substitute for experience and GLENTON’S 17 years’ expertise in travel means we know what is important to our customers. Tempting resorts, enthralling excursions, well-appointed hotels and comfortable travel are high on your list – and on ours too! Our coach holidays take you to great, British seaside resorts, splendid cities with history at every turn and tranquil countryside retreats. We include interesting and exciting excursions along with free time so you can really make the most of every moment of your longed for holiday.
Select WITH Door to Door* SERVICE
GLENTON Select raises the bar on coach holidays. Your journey begins from your own front door, where your transfer vehicle will collect you and chauffeur you to join a luxury Select coach. Sink into your comfortable reclining seat with its extra leg-room and take in the views through the panoramic windows. Perhaps follow the route via the coach’s satellite navigation screen as you glide to your hotel from our Select collection. Hotels hand picked for their high standards and exceptional service and many are four star properties.
A SOLO TRAVELLER’S BEST FRIEND
GOOD COMPANIONS hosted holidays are designed exclusively for mature solo travellers and have no single room supplements. Sidestep the stress of travelling alone and just relax in the company of your host and like-minded people as you explore new places together and make new friends along the way. With GOOD COMPANIONS, you won’t be on your own for long.
TOP NOTCH ALL INCLUSIVE RIVER CRUISING
We are thrilled to continue our partnership with one of Europe’s finest river cruise companies, CroisiEurope. Their ships, and the standards of food and service, are second-to-none and they have been providing the perfect cruising experience for over fifty years. CroisiEurope has a superb reputation for French cuisine, and selected complimentary drinks are part of the package*.
JET AWAY WITH GLENTON
GLENTON is bonded by ATOL, giving you extra financial security on all our AIR HOLIDAYS, so you can relax knowing your hard earned money is safe. We depart from local airports to fantastic destinations so you can soak up seaside sun or explore iconic sights. We also offer a Door to Door* service on many of our AIR HOLIDAYS.

Scotland's only ABTA bonded coach tour operator

ABTA bonded for your peace of mind

ABTA bonded for your peace of mind
GLENTON is Scotland’s only ABTA bonded coach holiday specialist. We are also bonded by ATOL providing extra financial security for all air holidays. If you book with an unbonded company you could well be risking your holiday and your hard earned money.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

276 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(276)

98 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

I travelled with Glenton to Donegal l have now booked the 3 countries today 9th of July Debbie in the office took my booking she was pleasant polite and professional and very informative and helpful regarding my travel arrangements she answered all my questions to my satisfaction its having staff like Debbie who is a great asset to the team and company makes all the difference very much appreciated thank you .Meldah Speight. Zuzu is my facebook name.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Booking your trip over the phone is very quick

Booking your trip over the phone is very easy and quick and the advisors are very helpful the coaches they use are clean and there is plenty of room between the seats the drivers are very helpful and experienced it would be helpful if they would have a pick up in Edinburgh before they changed it to Edinburgh park station

May 31, 2026
Glenton Holidays logo

Reply from Glenton Holidays

Thank you for your feedback. It is great to hear that you had such a good experience with us. We have noted your comments about the pick up and passed these to our operations team.

We hope to welcome you on board again soon.

Kind regards
Glenton Customer Service Team

Rated 3 out of 5 stars

Beautiful Blue Danube River Cruise

Beautiful Blue Danube River Cruise - Darren was our driver who was excellent.
Overnight stops were in lovely towns and satisfactory hotels.
River Cruise with CroisiEurope - MS Beethoven - was not as good as anticipated.
We were allocated a cabin right next to the engine on the bottom floor of the ship. It was extremely noisy and after a sleepless night, even with earplugs, we took our complaint to reception. We were told that ‘we would get used to the noise’ and that Glenton Holidays were responsible for allocating the cabins. Our advice to Glenton is that Cabin 104 should not be allocated to any customers.
The destinations were all good as were the excursions, but Kalocsa in Hungary was a real disappointment. What should have been one of the most interesting and unique destinations was spoiled by the fact that no excursions were offered to experience it. Our driver drove from Vienna to literally drop us into the town of Kalocsa for 3 hours with not much to see. What a shame we missed out on seeing the Puszta horsemen excursion like all other people on the cruise were offered.

June 14, 2026
Unprompted review
Glenton Holidays logo

Reply from Glenton Holidays

Many thanks for taking the time and trouble to post your feedback following your Beautiful Blue Danube river cruise, aboard CroisiEurope’s MS Beethoven.

We were pleased to read that your driver, Darren, was excellent and that the enroute overnight hotel stops were in lovely towns. We are also delighted that you enjoyed all the ports of call and most of the excursions.

However, we are truly sorry to learn that you were disappointed with the position of your cabin onboard MS Beethoven, as you found it noisy. I note that you were told by a crew member that Glenton Holidays allocates cabins. However, I have to say that this information is incorrect. Cabins are, in fact, allocated by CroisiEurope staff. We are very sorry that your cabin did not quite meet your expectations, and that you were given incorrect information.

Finally, we very much regret that you were not taken to see the landscapes of the Puszta. This was part of the itinerary, and the omission was an error by our driver. We offer our sincere apologies for your disappointment.

Thank you again for your much valued feedback.

Kind regards
Glenton Holidays Customer Service Team

Rated 5 out of 5 stars

Bus tour

Simon was very helpful ,lots of information about the excursions .

The hotel was lovely great food choices especially for me as i have a few allergies .
Room was clean, iron and ironing board was a nice touch and having the toiletries available meant i didn't have to overfill my caae...

The staff were very helpful , nice location in beautiful surroundings.
Blackwell Grange was a great experience for me ,
Would definitely need transport if i ever went back ..

May 25, 2026
Glenton Holidays logo

Reply from Glenton Holidays

We truly appreciate you taking the time to leave us a review. Thank you for your kind comments, and we're so pleased your holiday was a success.

We hope to see you on board again soon.

Kind regards
Glenton Customer Service Team

Rated 4 out of 5 stars

This was a good tour well organised

This was a good tour well organised
The hotel in Kingussie was very good Food was good and accommodation excellent
The coach was clean and comfortable
The only downside of the holiday was the driver
A comment mentioned (and with which my husband and I wholeheartedly agree ) by quite a few on the coach was that he would have been better to concentrate on his driving rather than talking nonstop (most of it utter rubbish )and telling stupid jokes !

May 2, 2026
Glenton Holidays logo

Reply from Glenton Holidays

Thank you for taking the time to share your feedback following your holiday.

We're delighted to hear you enjoyed the tour and that you found the hotel in Kingussie, the food, accommodation, and coach to such a high standard.

We're sorry to learn that the driver's commentary and style didn't meet your expectations. We understand that our customers have different preferences, and while many enjoy onboard commentary, we appreciate it may not be to everyone's taste. Your comments have been noted and will be shared with our operations team as part of our ongoing commitment to providing the best possible experience for all our customers.

Thank you again for your review, and we hope to have the opportunity to welcome you on another holiday in the future.

Kind regards
Glenton Holidays Customer Service Team

Rated 5 out of 5 stars

Had a great few days with glenton .

Had a great few days with glenton .
Hotel was 1st class food delicious. We were very well looked after by hotel staff. Our days out with glenton couldn't have been better. Driver was very experienced.

June 8, 2026
Glenton Holidays logo

Reply from Glenton Holidays

Your kind words have made our day! Thank you for sharing your experience. We hope your next adventure with us is just as enjoyable.

Kind regards
Glenton Holidays Customer Service Team

Rated 5 out of 5 stars

all ok no probs

May 24, 2026
Glenton Holidays logo

Reply from Glenton Holidays

Thank you for your review. It is great to hear that you enjoyed your holiday.

We hope to see you again soon.

Kind regards
Glenton Customer Service Team

Rated 5 out of 5 stars

The best driver and best hotel that…

The best driver and best hotel that have been at with Glenton

June 7, 2026
Glenton Holidays logo

Reply from Glenton Holidays

Thank you for your feedback. This is a new hotel that we are using in Ireland, so it is great to hear that you enjoyed your experience.

We hope to see you again soon.

Kind regards
Glenton Customer Service Team

Rated 5 out of 5 stars

Glenton Cotswolds Fantastic Tour

Everything, it was a fantastic holiday & company, everything about the trip. Moira our hostess & Darren our Driver made it . They were super & so helpful & good fun to be with! Looking at doing another Good Companions later this Summer/Autumn . Can’t wait to do another one 👍

May 31, 2026
Glenton Holidays logo

Reply from Glenton Holidays

Thank you for your lovely comments. We're so pleased you enjoyed your holiday, and your feedback means a great deal to our team.

We hope to see you again soon.

Kind regards
Glenton Customer Service Team

Rated 5 out of 5 stars

ThGlenton Select Thorensby Hall e company

The company, trips, entertainment and hotel amazing

June 15, 2026
Glenton Holidays logo

Reply from Glenton Holidays

Thank you so much for taking the time to share your wonderful feedback. We're delighted to hear you had such an enjoyable holiday and hope to welcome you on another trip with us soon.

Kind regards
Glenton Holidays Customer Service Team

Rated 5 out of 5 stars

No complaints

This was my first experience of a coach holiday in many years. I appreciated the care which was taken and everything organised for us.
The accommodation was first class and the host and driver were excellent

May 31, 2026
Glenton Holidays logo

Reply from Glenton Holidays

Your feedback is greatly appreciated. Thank you for your kind words, and we're so pleased your holiday was everything you hoped it would be.

We hope to see you again soon!

Kind regards
Glenton Holidays Customer Service Team

Rated 5 out of 5 stars

NO REASON TO COMPLAIN

We had a very good and considerate driver (Darren) , the hotel was excellent as was the facilities and food, we really could find no reason for complaint.
Keep up this high standard. Thank you.

June 8, 2026
Glenton Holidays logo

Reply from Glenton Holidays

Thank you for your positive review. We're delighted you had such a great experience from start to finish and we will pass your comments back to Darren.

We hope your next holiday with us is just around the corner.

Kind regards
Glenton Customer Service Team

Rated 5 out of 5 stars

my friend and I had a lovely holiday.We…

my friend and I had a lovely holiday.We enjoyed all the excursions and the food in the hotel was very good. What we did feel was that the hotel was a bit dated especially that the bedroom had a shower over the bath which being in our 80's was not very convenient. As the majority of our coach party were pensioners this is probably something that could be addressed in the future. All in it was a very enjoyable trip and a lovely coach driver.

May 28, 2026
Glenton Holidays logo

Reply from Glenton Holidays

We sincerely appreciate your lovely comments. We have passed your feedback on the hotel to the product team.

It's fantastic to know you had such an enjoyable trip, and we look forward to welcoming you back for another holiday.

Kind regards
Glenton Customer Service Team

Rated 5 out of 5 stars

most enjoyable trip

driver was very good

June 8, 2026
Glenton Holidays logo

Reply from Glenton Holidays

Thank you for your review. We appreciate you taking the time to tell us about your experience.

We hope to see you again soon.

Kind regards
Glenton Holidays Customer Service Team

Rated 4 out of 5 stars

Enjoyed this holiday but would have…

Enjoyed this holiday but would have liked more than one trip for the cost.

June 8, 2026
Glenton Holidays logo

Reply from Glenton Holidays

Thank you for your feedback.

It is great to hear that you enjoyed your holiday and we have passed your comments to the product team.

We hope to see you again soon.

Kind regards
Glenton Holidays Customer Service Team

Rated 5 out of 5 stars

Very good experience from Driver to all…

Very good experience from Driver to all the people on the coach and the Tour Guide

May 20, 2026
Glenton Holidays logo

Reply from Glenton Holidays

Thank you for your fantastic review. Our team works hard to make every holiday special, so it's great to know we delivered an experience you enjoyed.

We hope to see you on board again soon.

Kind regards
Glenton Customer Service Team

Rated 5 out of 5 stars

Oxford and Stratford, interesting places to visit

The places we visited were very interesting and the hotel where we stayed was comfortable. In addition the driver was excellent and the host good.

May 31, 2026
Glenton Holidays logo

Reply from Glenton Holidays

We sincerely appreciate your lovely comments. It's fantastic to know you had such an enjoyable trip, and we look forward to welcoming you back for another holiday.

Kind regards
Glenton Holidays Customer Service Team

Rated 5 out of 5 stars

Terrific holiday

Had a lovely holiday on glenton select, the driver Darren was really good. We were super lucky with the weather. Hotel and food very good, with a good choice of meals. On day off we caught bus from Waterford to Tramore (they only take cash, but it was only €2.20 each way), a walk up a bit of a hill to the Lafcadio Hearn Japanese Gardens, they were stunning, and definitely worth visiting if you like gardens. Enjoyed the trips, the Dunbrodie famine ship was very interesting. I wish we had a wee bit more time at Mount Congrieve Castle, again because gardens were lovely, but we only had time to walk to walled gardens. Kilkenny Castle, very interesting and we had a good day...I would love to go on another Irish trip

May 24, 2026
Glenton Holidays logo

Reply from Glenton Holidays

Thank you for sharing your experience with us. We're delighted to hear you had such an enjoyable holiday and look forward to welcoming you back on another adventure soon.

Kind regards
Glenton Customer Service Team

Rated 5 out of 5 stars

Worth every penny.

Very early start 4.30am from Dundee so we had to get hotel nearby for 1ngt. Driver, Alan, was superb - so cheerful, friendly, helpful and patient. Hotel in Newry Ireland was lovely, facing a nice canal with swans and ducks nearby. Hotel staff were wonderful, very professional, friendly and helpful. The staff responded quickly to any problems and they did so with smiles and friendly conversations. Even young bar staff chatted to everyone with confidence. The places we visited were interesting and gave everyone lots of nice memories to cherish after the trip. Most of us were older (and one lady in a wheelchair) but Alan coped with us all so well and he provided well-timed toilet breaks.

June 7, 2026
Glenton Holidays logo

Reply from Glenton Holidays

Your feedback is greatly appreciated. Alan will be delighted by your comments.

Thank you so much for your kind words and its great to hear that despite the early start you still enjoyed your break away.

We hope to see you again soon.

Kind regards
Glenton Customer Service Team

Rated 5 out of 5 stars

Travelling with Glenton Holidays was…a holiday with no stress

Travelling with Glenton Holidays was smooth from the moment have was picked up at Glasgow till I arrived back home!
Hotel was lovely and clean, the staff couldn't do enough to make the stay fantastic and the food was great with 'Desperate Dan' helpings!!
Our driver was the best and always felt safe on the bus and kept us informed at all times!!

June 8, 2026
Glenton Holidays logo

Reply from Glenton Holidays

Thank you for your glowing review. We're delighted you had such a great holiday and appreciate you sharing your experience with others.

We hope to see you again soon!

Kind regards
Glenton Holidays Customer Service Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look