Global Telemetrics Reviews 

Global Telemetrics have done amazing this for me. Not long ago they found my Ferrari 488 shortly after it was stolen and now, within 3 hours of reporting my wife's Macan GTS stolen they had recovered it. They completely out perform any other tracking service I have ever had. They even answer a phone call after only a couple of rings . . . .

Having been a Customer for many years the last few weeks have been a nightmare. The driver detection card provided became faulty and 5 weeks later I am still awaiting a replacement . Excuse after excuse is all you get followed by broken promises and the frustration of constant calls having to keep explaining their poor service to them! Their service has gone from excellent to appalling. Avoid them and choose a different provider!

Alex Harrison has dealt with my matter and I must say he is an absolute gem! I felt like I was being a nuisance with my million requests, but he has helped me in a professional manner and nothing was an issue to him. Great company! And Alex has a superb customer care skills! Thank you

Great product, great service, people who genuinely care about your customer experience

Global Telemetrics are a very good company to deal with.They are extremely helpful on the phone and are brilliant at solving any problems that may occur.

I have just had a Smar Trak tracker/immobilisation system fitted to my vehicle. It is monitored by Global Telemetrics and in all of my dealings with them they have always gone beyond what is seen to be normal customer service.

I am very impressed with their "will do" attitude and cannot recommend them and their products highly enough.

The product, with the driver detection card, does what it says on the tin and the mobile app is very comprehensive and extremely useful.

Overall the service provided has been exemplary. Every time I have had to contact on an issue you are greeted by a friendly member of staff who seems to actually care about solving problems and the service they give. Nothing has ever been a problem and I recommend this company to everyone. Thank you to you all, especially Jess!

Spoke to Alex, he fully understood the issue that I was having, and he sorted it straight away. Alex even sent me a text message to confirm that my issue had been resolved.

Very helpful and polite

Very efficient guy called Jay Showed me the problem and explained how it could have happened It would be nice if more companies had this customer relationship

Great company to work with, provide great vehicle security offers, certainly worth investing in their devices and service.

Stolen camper recovered in a couple of hours also found our Landrover not actually covered by them and our neighbours car still trying to find last camper but they have been worth every penny

I have had a s5 tracker and immobiliser installed purchased via the Tracker shop.The install was as promised and set up was simple.Before the installer left I had an e mail from Global.Within a couple of hours everything was set up and working and when I raised a query had a quick response.I have to say I am concerned about some of the reviews on here but so far I am happy with GT service.I get a text to my phone and Apple watch every time I start my vehicle which reassures me everything is working effectively.I appreciate time will tell.I would say having spent months researching trackers that the critical part of the process is the installation.If this is not completed properly then you can expect problems.So far I am very pleased with Tracker shop and Global.Clearly time will tell if I have made a good investment.

I have recently dealt with customer services at global telemetrics as I needed paperwork for insurance purposes i was hoping to get things sorted within a few days,what a refreshing change when things got sorted within minutes,Benn welland was excellent and I would recommend this business to anyone
Thanks again Benn
Regards Chris BAINBRIDGE

We had the tracker fitted to our motorhome by Global Telemetrics in May 2023. The fitting was very quick and efficient. From that day on we have known EXACTLY where our van is, battery state and when the ignition is turned on. In February 2024 I received a notification that the ignition had been switched on and on checking the tracker was showing our van being driven off . It was stolen. I called the police and GT who set off tracking our van. It was found and the thief arrested in less than an hour . The GT agent arrived at the van ahead of the police response car. We have nothing but praise for the tracker installed and Global Telemetrics. I have read all the negative reviews and whilst I don't doubt what anyone says,those reviews bear no similarity to our experience.

The fitting of this was an absolute nightmare. The company used by GT for fitting were very unprofessional and I am not wholly convinced that they knew where our car was in the 10 months we have been paying the fees. We called to ask if it was working and was told that it didn't automatically trigger and it had to be manually searched for. Not sure how that works! They have replaced that tracker now. The second tracker was fitted under the carpet in the passenger footwell. The carpet wouldn't go back properly as the tracker was too large and the foam underneath was dislodged due to the tracker. The fitter said he wouldn't have left it like that but guess what...he did. When I complained I was told that tracker companies ask them to put the trackers under the carpets. Think someone might have been telling porkies as the first one wasn't put there. I have put in a complaint with the fitting company and with GT regarding this and am awaiting GT's response. Wouldn't recommend.

Just had the S5 fitted on our motorhome and so far no issues at all - all working perfectly and I had a folow up call from a very helpful lady the next day to check all was ok

Tried to change ownership of the tracker on my caravan. Said they had to do some checks and would ring me back. No phone call so rang again, same thing no reply back. I know the tracker is active as the old owner can see it but they want to charge £50 reactivation fee. Scammer and poor customer service.

IV had the S5+imob system installed and I have had nothing but problems from day 1, the tracker doesn't stay up to date, so my tracker will tell me my car is in my previous location, I then had a key card issue wheather the card is on or off the car would always start, 12 months later I had a brand new tracker fitted by Julian an expert technician and IV had the same problems continue non stop! Iv paid a further £560 for updates and IV still got exactly the same issues
I personally don't recommend this system

Guy & tom was absolutely awful to deal with