While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The glowarm team answered all my questions /concerns , they provided a reasonable comprehensive quote and kept me informed during the whole process. The boiler installation was quick on-time and the e... See more

Company replied

Rated 5 out of 5 stars

Would highly recommend Glowarm, whilst they were not the cheapest, they arrived when they said they would promptly quoted and carried out a very swift and clean job replacing 10 radiators. After bei... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic! Getting a new boiler is a stressful thing; but Barry and his team were excellent! Friendly, professional, knowledgeable and did an excellent job. Highly recommend!!

Company replied

Rated 4 out of 5 stars

Glow Warm supplied and fitted 6 large radiators in my house in one day for less than £2,800. The radiators look fine and work well so far , another estimate was considerably more. I found... See more

Company replied

Company details

  1. Heating Contractor
  2. Gas Installation Service
  3. Boiler and Heating Service

Written by the company

Central heating new installations, service, landlord certification, breakdowns


Contact info

4.8

Excellent

TrustScore 5 out of 5

90 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New central heating system The works involved the installation of…

The works involved the installation of a new central heating system including a new boiler and replacement of existing radiators. This is a highly professional company at every stage of the process from consultation and designing of the system giving very helpful advice, to the execution of the works at a very reasonable price which is rare in the industry. İ would strongly recommend them.

February 12, 2024
Unprompted review
Glowarm logo

Reply from Glowarm

Thanks Abraham for the fantastic review!

Rated 5 out of 5 stars

Excellent service

We had a boiler & 4 radiators fitted at the being of January.
All the parts arrived by 8am, Ben & Mark the fitters arrived by 8.15.
They were all very professional,polite & tidy up as they went.
They were finished by 5pm.
We are very pleased with the service & would.recommend this company.

January 9, 2024
Unprompted review
Rated 5 out of 5 stars

Good service and very cleanand efficient.

The home visit and evaluation was very thorough. Ray tested the bar and water pressure, explained everything in lay mans terms and took a lot of photos. The quote was very reasonable and a further discount for installation within 4 weeks, which I took advantage of.
The fitter was very friendly but also efficient. It took less time than anticipated. He was very tidy and clean, the disruption was minimal.
The electrician was also tidy and took time to go through the new timer.
All in all I am extremely pleased with the the service.

January 18, 2024
Unprompted review
Glowarm logo

Reply from Glowarm

Thanks very much for your fantastic review!

Rated 5 out of 5 stars

Overall, a really brilliant experience

Overall, a really brilliant experience.
Quick to quote after a very informative visit.
Installation absolutely, no hassle.
Installed professionally at a time that suited us.
Tidy and polite, and would highly recommend Glowarm.

December 13, 2023
Unprompted review
Glowarm logo

Reply from Glowarm

thanks very much for your fantastic review!

Rated 5 out of 5 stars

Punctual and Efficient Boiler Installation

I had my new boiler installed on 2nd January,the whole procedure took only 4 hours and Gary was efficient,friendly and the old boiler and associated packaging and pipework was taken away leaving my kitchen stick and span! I have used Glowarm for a long time maintaining my old boiler and would definately recommend them.

January 2, 2024
Unprompted review
Glowarm logo

Reply from Glowarm

Thanks very much for your kind words

Rated 5 out of 5 stars

Boiler Replacement

Richard and his team of technicians were professional, polite and did a great job to replace our boiler! Their customer service was top notch. We had a great experience and would recommend them whole-heartedly to anyone wishing to avail their services.

All the best

December 13, 2023
Unprompted review
Glowarm logo

Reply from Glowarm

Thanks so much for your fantastic review!

Rated 5 out of 5 stars

Amazing from start to finish.

Amazing from start to finish.
Was sceptical as anyone is when trying to find a good trustworthy installer of a new wet system heating.
However Glowarm were great from initial quote which on finish stayed the same price.
The installers were polite and tidy throughout and explained everything they were doing.
Great from start to finish would fully recommend this company to anyone.
Thank you Glowarm

January 5, 2024
Unprompted review
Glowarm logo

Reply from Glowarm

Thank you so much for your wonderful review

Rated 5 out of 5 stars

Excellent service

We were very pleased with the service provided by Richard Lundie and his team. Richard Lundie's firm had been recommended to us by friends who had used their services for several years, and had never been disappointed.

October 9, 2023
Unprompted review
Glowarm logo

Reply from Glowarm

Thanks so much!

Rated 5 out of 5 stars

Brilliant service and sensible pricing

Brilliant service and sensible pricing. One company (called in error) quoted £395 for service and unblock condensate pipe, Glowarm just £95 in comparison. There are a lot of sharks in the sea, but Gary from Glowarm is not one of them and always does a brilliant job. Highly recommended.

December 8, 2023
Unprompted review
Glowarm logo

Reply from Glowarm

Thanks very much. Glad you are pleased.

Rated 5 out of 5 stars

Customer Service Excellence

Professional in the service delivery, on spot, delivered as per scheduled and according to terms....really exceeded my expectations.

Thank you Glowarm Central Heating Ltd and the team for a job well done. Hope it continues like this.

September 28, 2023
Unprompted review
Glowarm logo

Reply from Glowarm

Thank you so much Godwin. Happy to hear you are pleased with the service.

Rated 5 out of 5 stars

Highly recommended

Fantastic communication, friendly, professional, the job was done within 1 week of the very competitive quote, all members of the family and team are great. The workmen turned up on time, worked all day and tidied after themselves, aftercare also fantastic. Thank you Richard, Ray, Barry and the team, brilliant!

September 14, 2023
Unprompted review
Glowarm logo

Reply from Glowarm

thanks so much glad you were happy!

Rated 5 out of 5 stars

Great Glowarm

The owner Richard Lundie took the initiative to set out the options available re fitting a new boiler and explained the pros & cons involved gave me comfort.

The service from Glowarm was timely and professional and I would recommend them highly.

June 21, 2023
Unprompted review
Glowarm logo

Reply from Glowarm

Thanks so much for taking the time to review!

Rated 5 out of 5 stars

Very happy with new boiler…

Very happy with new boiler installation, clean, precise and neat finish. Gladly recommend this company!

March 22, 2023
Unprompted review
Glowarm logo

Reply from Glowarm

Thanks very much!

Rated 5 out of 5 stars

The company is well experienced

The company is well experienced, work to satisfaction and give up to date information. They give quality advice, regarding the market, heating system and work within time schedule.

April 28, 2023
Unprompted review
Glowarm logo

Reply from Glowarm

Thanks so much!

Rated 5 out of 5 stars

I am very pleased with my new boiler…

I am very pleased with my new boiler after my old one broke down and finally had to be written off. The whole process went smoothly and efficiently. From receiving Barry’s advice and agreeing to his quote the boiler was fitted the following day. The two-man team fitted it in the morning and left the place clean and tidy for the electrician to come in the afternoon to fit the new thermostat. By the end of the day it was all done and I was left with a nice warm flat once again.

March 29, 2023
Unprompted review
Glowarm logo

Reply from Glowarm

Thanks very much!

Rated 5 out of 5 stars

friendly

friendly , informative and quick

March 27, 2023
Unprompted review
Glowarm logo

Reply from Glowarm

Thanks very much

Rated 5 out of 5 stars

Highly recommended

Really pleased with the service provided by Glowarm, the whole team were really professional, informative, and friendly, and my new boiler was installed quickly and efficiently, I would highly recommend them. I also love the Hive mini it's so easy to use, a great addition to the new boiler.

April 19, 2023
Unprompted review
Glowarm logo

Reply from Glowarm

Thanks for taking the time to leave a review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look